Gabriel Ionescu
Sales Agent at Maguay- Claim this Profile
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Engleză Professional working proficiency
Topline Score
Bio
Credentials
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HPE Sales Certified - As-a-Service Solutions [2023]
Hewlett Packard EnterpriseSep, 2023- Nov, 2024 -
CompTIA IT Fundamentals+
UdemyApr, 2023- Nov, 2024 -
Selling IoT Solutions
Intel CorporationJan, 2023- Nov, 2024 -
Client Managed Services
Intel CorporationJan, 2023- Nov, 2024 -
Client Platforms
Intel CorporationJan, 2023- Nov, 2024 -
Cloud Fundamentals
Intel CorporationJan, 2023- Nov, 2024 -
Gaming Systems
Intel CorporationJan, 2023- Nov, 2024 -
On-premise Storage Fundamentals
Intel CorporationJan, 2023- Nov, 2024
Experience
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Maguay
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Romania
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Information Technology & Services
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1 - 100 Employee
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Sales Agent
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Sep 2022 - Present
As a Technical and Commercial Consultant, I specialize in promoting and selling IT&C products and solutions to a diverse range of clients. In my current role, I am responsible for offering and selling IT equipment and solutions in public auctions, as well as expanding our client portfolio and maintaining strong relationships with existing customers. I work closely with clients to assess their needs and provide recommendations for hardware, software, and other solutions that will best meet their requirements. As the primary point of contact for customers, I provide comprehensive information, answer questions, and ensure that all inquiries are addressed promptly and accurately. I place a high value on customer satisfaction and follow up with clients to ensure that the solutions provided have met or exceeded their expectations. My strong attention to detail is reflected in the accurate records I maintain of all customer interactions and transactions. I am committed to staying up-to-date with the latest hardware, software, and other technology solutions in order to provide my clients with the most current and effective options available. Show less
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Orange
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France
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Telecommunications
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700 & Above Employee
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Sales Representative
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May 2013 - Sep 2022
Effectively promoting and selling Orange products and services in both retail stores and in the field, with a focus on identifying clients' needs and proposing the best solutions to meet those needs.Proactively reaching out to existing and potential customers via phone to promote services and products, particularly during campaigns organized by the retail sales department.Building and maintaining a pre-established portfolio of clients through regular phone and email communication.Successfully selling banking products such as credit cards and loans.Providing customers with accurate and helpful information regarding invoices and pricing methods, as well as issuing fiscal documents and warranty certificates for products sold.Collecting payment for subscription invoices via cash or card, and handling and resolving customer complaints in a professional and timely manner.Meeting monthly sales targets by consistently achieving or exceeding sales goals.Participating in entry-level training for new agents, as well as serving as a brand ambassador for Huawei products for two years and Xiaomi products.Involvement in a pilot project for Bucharest's internet services, including regular weekly meetings to report performance and motivate sales agents in the store to improve the sale of products, beginning in May 2021.Backup for manager. As a backup for the manager, I assumed the role of acting manager during their absence. Show less
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Mobile Data executive
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Jul 2011 - May 2013
The primary duties encompass the provision of precise information to patrons via both inbound and outbound calls, rendering aid in configuring modems, routers, tablets, smartphones, and selling internet subscriptions. Additionally, addressing grievances from customers is a crucial responsibility. Moreover, offering introductory instruction to new agents is part of the job description. Furthermore, participation in the smartphone experts project is a key aspect of the role.
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COSMOTE ROMANIAN MOBILE TELECOMMUNICATIONS SA
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Romania
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Software Development
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1 - 100 Employee
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Key Accounts Subscription Control and Document Administration
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Feb 2011 - Jul 2011
Checking the creditworthiness of new companies and documents sent by the sales agent Telephone and e-mail assistance to Field Sales Representatives Checking the creditworthiness of new companies and documents sent by the sales agent Telephone and e-mail assistance to Field Sales Representatives
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CGS (Computer Generated Solutions)
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Operator relatii clienti
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Oct 2008 - Jan 2011
Assisting customers by phone in configuring devices to connect to the Internet. Complaint handling Assisting customers by phone in configuring devices to connect to the Internet. Complaint handling
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SC.ARMONI.SRL
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Ramnicu Sarat
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PC Operator
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Nov 2005 - Sep 2008
Keeping the connection between suppliers and company by phone or e-mail. Employee timing and calculation of production target Negotiation of the price with the supplier and fixing the delivery terms Assisting the administrator in meetings with suppliers Keeping the connection between suppliers and company by phone or e-mail. Employee timing and calculation of production target Negotiation of the price with the supplier and fixing the delivery terms Assisting the administrator in meetings with suppliers
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Education
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2001 - 2005
Colegiul National Alexandru Vlahuta Rm Sarat , Buzau
High School Diploma, Chemistry
Community
