Experience

BlueNovo

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Information Technology System Engineer

  • Nov 2022 - Present

  More to come! More to come!



Cenevia - Health Business Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• IT System Engineer

  • Aug 2010 - Oct 2022

  I was the Systems Engineer for a small firm providing private cloud EHR hosting services to Federally Qualified Health Centers as well as other healthcare facilities. My responsibilities were to provision/configure/maintain all servers and networking equipment, including both the hardware and the software layer. Additionally, I also provided onsite level two desktop support (escalations) for our staff. I planned and performed all server software installations and upgrades, and many specialized configurations including: web, database, virtual applications, application clustering and load balancers, remote access systems, general client/server apps, custom automation and scripting. I am proficient with server and client side EHR/EMR applications such as eCinicalWorks, Open Dental, Dentrix, and Easydent. I also am an eClinicalWorks Certified Installer Technician. I migrated our production systems from VMware to Microsoft Azure in 2019, and continued administering these systems until my departure. I am now proficient in designing and implementing systems in Azure, with nearly 4 years of experience. I implemented various monitoring and RMM systems, with highly customized monitors providing crucial real-time performance metrics for maintaining uptime and top application performance. I was responsible for the network architecture/design and all aspects of network security including: Firewall, IPS, DMZ, vLAN, VPN. Show less



PLANIT Technology Group

• Senior Desktop Engineer

  • May 2007 - Jul 2010

  Supporting various desktop engineering contracts, including the listed Northrop Grumman contract. Supporting various desktop engineering contracts, including the listed Northrop Grumman contract.



Northrop Grumman Corporation

• United States
• 1 - 100 Employee

• Senior Desktop Engineer

  • Jun 2009 - Apr 2010

  I was an IT contractor (under PlanIT Tech) for Northrop Grumman; part of the enormous project of migrating agency systems for over 64,000 Commonwealth of Virginia end users, as a member of the VITA partnership. I currently coordinate technicians migrating PCs to the new state domain. These technicians report to me both for tracking purposes, and for escalated PC and Active Directory support. I was an IT contractor (under PlanIT Tech) for Northrop Grumman; part of the enormous project of migrating agency systems for over 64,000 Commonwealth of Virginia end users, as a member of the VITA partnership. I currently coordinate technicians migrating PCs to the new state domain. These technicians report to me both for tracking purposes, and for escalated PC and Active Directory support.



Unisys

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Software Support Analyst Level 2

  • Aug 2006 - May 2007

  I provided Tier 2 support/software escalations as a contractor for Capital One users. I provided Tier 2 support/software escalations as a contractor for Capital One users.



Capital One

• Egypt
• Leasing Non-residential Real Estate

• Software Support Analyst Level 2

  • Aug 2006 - May 2007

  I provided Tier 2 support/software escalations for Capital One users, as a contractor to Unisys (IT contracting firm to Capital One). I provided Tier 2 support/software escalations for Capital One users, as a contractor to Unisys (IT contracting firm to Capital One).