Experience

Knowledge Futures

• United States
• Internet Publishing
• 1 - 100 Employee

• Head of Product & Operations

  • Nov 2019 - Present

  I run operations and product for the Knowledge Futures Group, which builds infrastructure for a more effective, equitable, and sustainable knowledge economy. Our products include the publishing platform PubPub (https://pubpub.org), open data platform the Underlay (https://underlay.org) and digital publication Commonplace (https://commonplace.knowledgefutures.org). So far in this role, I have:• Helped transition the organization from a group within MIT to a fiscal sponsor to an independent 501(c)(3) non-profit.• Managed the organization's yearly audits, finances, forecasting, accounts receivable and payable, and with external organizations, HR and bookkeeping.• Helped the organization budget, develop, rollout, and measure the success of its industry-leading benefits and culture programs, including writing our company handbook, convening our structural justice task-force, transitioning to the four-day workweek, and employing innovative workplace practices to reduce time spent in meetings and increase productivity.• Contributed to our fundraising and sustainability strategies, helping us earn more than $10 million over four years through a combination of grants, memberships, and services revenue.• Lead the day-to-day development of our flagship product PubPub, growing active users and communities by 4X, while building the platform to support innovative publishing projects including Rapid Reviews: COVID-19, the Harvard Data Science Review, APA Open's Technology, Mind and Behavior, Bulletin of the American Astronomical Society, Arcadia Science's research publication, Crimrxiv, Media Studies Press, the San Antonio Review, and thousands more.• Hired and managed a team of 4 developers and one designer.• Contributed to numerous scholarly publishing community working groups, including the KFG-led DocMaps initiative to capture machine-readable editorial events.• Written and delivered in-person and virtual talks about KFG, PubPub, DocMaps, product management, and more. Show less

• Product Lead, PubPub

  • Jul 2018 - Nov 2019

  • Lead product strategy and development for the open-source academic publishing platform PubPub, contributing to 2X user growth and 10X community growth during the period.• Conducted hundreds of user interviews and launched the platform's first-ever user panel.• Launched industry-leading features ranging from beautiful PDF auto-generation to page layout customization, site analytics, a peer review system, and much more.• Wrote documentation and onboarding emails for the platform.• Responded to and prioritized support, bug, and feature requests.• Helped hire first non-founder software developer.• Managed team budget.• Occasionally developed and shipped small features. Show less



Massive Science Inc.

• United States
• Online Audio and Video Media

• Co-Founder & CEO

  • Jun 2016 - May 2018

  Massive (https://massivesci.com) is a media and training company that trains scientists to communicate about their work and publishes accessible, entertaining, and accurate science stories written by scientists. • Raised pre-seed funding to start the company from institutional and strategic investors. • Hired and lead the founding team of four. • Managed company finances and operations. • Developed overall company strategy and business model. • Managed development of our publishing platform, training products, and interactive audience evaluation tools. Show less



Next Big Idea Club

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Sr. Director, Product and Analytics

  • Nov 2015 - Jan 2017

  • Helped shape company strategy with the CEO by serving as the bridge between the editorial, social, and engineering teams. • Working with department heads, defined OKRs and collected metrics to hold departments accountable. • Met with potential customers to discover their needs, informing product development. • Designed processes to scale the company’s core paid reporting product from three customers to 20. • Hired and managed a team of social media managers. • Worked with engineering to scope and build the company’s core self-service reporting product. Show less



Tow Center for Digital Journalism

• United States
• Research Services
• 1 - 100 Employee

• Fellow

  • Jul 2015 - Jul 2016

  Focused on building Muck, a programming language that teaches journalists core programming concepts while making it easier for beginners to work on data-driven stories. The project also aimed to expand the industry’s notion of what constitutes data journalism by helping journalists think of anything that can be represented by a computer as data, allowing them to find and tell better and more complete stories. Focused on building Muck, a programming language that teaches journalists core programming concepts while making it easier for beginners to work on data-driven stories. The project also aimed to expand the industry’s notion of what constitutes data journalism by helping journalists think of anything that can be represented by a computer as data, allowing them to find and tell better and more complete stories.



Upworthy

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Senior Product Manager

  • Sep 2015 - Oct 2015

  • Worked with company leadership to define 6 to 12-month product strategy.• Tested, validated and owned development of three new metrics to power Upworthy's next-generation content testing tools.

• Product Manager

  • Oct 2014 - Aug 2015

  • Owned development for Upworthy's proprietary CMS, optimization and distribution platforms.• Lead a redesign and modernization of the CMS to keep it in sync with changing editorial practices.• Owned development of Upworthy's custom social listening tools.• With a team of engineers, pitched and lead development of Upworthy's next-generation CMS and testing tools.

• Deputy Director of Audience Development

  • Sep 2013 - Oct 2014

  • Designed, implemented, analyzed and reported on tests for audience-related site features and new social network and email distribution ideas.• Worked cross-functionally with Product and Engineering to spec, implement and QA new audience-related site features.• Developed medium and long-term strategies for publishing Upworthy's content on new social media and content distribution platforms.• Developed, pitched and launched Upworthy's first video licensing program, with distribution on YouTube and Facebook.• Analyzed Upworthy's site, social and email analytics to find patterns and validate hypotheses about traffic, interaction and subscriber numbers. Show less



Fast Company

• Greater New York City Area

• News Hacker and Technical Editor

  • Mar 2013 - Sep 2013

  • Invented, designed, implemented and tested experimental tools and projects to make the editorial process run smoother, collect better data, display information more beautifully and more in a variety of programming languages. • Wrote, edited and assigned articles of varying lengths. • Invented, designed, implemented and tested experimental tools and projects to make the editorial process run smoother, collect better data, display information more beautifully and more in a variety of programming languages. • Wrote, edited and assigned articles of varying lengths.



Google

• United States
• Software Development
• 700 & Above Employee

• Technical Specialist

  • Jun 2011 - Mar 2013

  • Managed internal and external support tools throughout their lifecycles from conception to requirements to development to testing to launch. • Developed support tools using a range of front and back-end technologies to make service teams more efficient and empower proactive services. • Built ad templates using HTML, CSS and JavaScript to incorporate advanced functionality like OBA notices and social icons. • Solved the most difficult support questions from client-facing teams on issues like implementation of ad tags on publisher sites and custom modifications of ad code. Show less



TSBmen.com

• New York, NY

• Web Developer

  • Feb 2012 - Nov 2012

  • Developed and pitched concept to transform this popular men’s fashion site from a standard blog into a modern web publication with customized outfit tagging and affiliate linking. • Wrote scripts to convert old content to the new post format. • Designed and developed the website on top of WordPress, including a custom recommendation engine that uses AJAX and a tagging system to suggest outfits to readers based on their preferences. • Responded to user feedback by inviting detailed comment and gradually refactoring some functionality while staying true to the vision of the new site. Show less



OgilvyAction

• UI Engineer

  • Mar 2011 - Jun 2011

  • Conceived, strategized and implemented UIs for a government client's CMS, blogs and mobile websites.• Worked with the client's development team to overhaul their 7,000-page website.-Converted the site from legacy table-based to modern div-based layout.-Eliminated over 2,000 of lines of mal-formed or extraneous code in HTML, CSS, jQuery and JSP.-Fixed hundreds of outstanding UI bugs.-Made the site more cross-browser compatible by changing the site's doctype and implementing a custom CSS reset.-Helped prepare the CMS to host the client's intranet.• Strategized and built proof-of-concepts for making the client's site mobile-friendly.• Helped conceive and build three Wordpress blogs for the client, including custom themes and plugin modifications.• Helped with strategy, technical specifications and animations for the New Balance Urban Dash iPhone app. Show less

• Production Assistant

  • Sep 2010 - Mar 2011

  • Performed various web development tasks in HTML, CSS and jQuery.

• Intern

  • Jun 2010 - Aug 2010

  • Worked in a team for a government client developing a new blogging platform, coding and editing html, css, and javascript, and helping migrate to a new CMS.• Worked in a team with fellow interns developing a campaign pitch for a furniture store client.



A Doctor in the Kitchen, LLC

• Greater Boston Area

• Technical Consultant

  • Oct 2009 - Jun 2011

  • Made design and programming tweaks to client’s existing website. • Helped client re-brand her site as a cooking strategies blog that teaches its audience how to make recipes healthier by using a library of healthy cooking strategies, rather than its previous branding as a healthy recipe database. • Currently consulting on the development of an iPhone/iPad application and accompanying website. • Made design and programming tweaks to client’s existing website. • Helped client re-brand her site as a cooking strategies blog that teaches its audience how to make recipes healthier by using a library of healthy cooking strategies, rather than its previous branding as a healthy recipe database. • Currently consulting on the development of an iPhone/iPad application and accompanying website.



The Quad, BU's Internet Magazine

• United States
• Writing and Editing

• Founding Web Developer and Associate Publisher

  • Aug 2009 - May 2011

  • Developed the website using a Wordpress backend and custom template with custom plugins. • Designed the initial website, logo, section headers and overall graphical style. • Lead the re-design team that designed and developed the second version of the site. • Developed an agile editorial workflow that gives our 30 writers and editors the ability to draft, edit, critique, and publish on the fly without emailing. • Launched and marketed the website using a combination of social media and traditional campus marketing. • Wrote occasional articles, including a RateBU story that was picked up by major national news outlets. Show less



BUTV10

• Greater Boston Area

• Executive Producer, On That Point

  • Oct 2007 - Apr 2011

  • Produced 42 30-minute episodes for a student-run political debate television show. • Duties included: editorial planning, scriptwriting, editing, and graphic design. • Directed a staff of 20 students. • Bronze Telly Award, Episode 209, February 28, 2008 • Brzone Telly Award, Episode 602, 2011 • Produced 42 30-minute episodes for a student-run political debate television show. • Duties included: editorial planning, scriptwriting, editing, and graphic design. • Directed a staff of 20 students. • Bronze Telly Award, Episode 209, February 28, 2008 • Brzone Telly Award, Episode 602, 2011



Canadian Embassy in France

• Paris Area, France

• New Technologies Intern

  • Mar 2010 - May 2010

  • Produced a series of webisodes for the Embassy Website to promote Canadian universities to potential French students. • Developed small web applications using a variety of technologies including PHP, MySQL, XML, XSLT, and ASP.net. • Produced a series of webisodes for the Embassy Website to promote Canadian universities to potential French students. • Developed small web applications using a variety of technologies including PHP, MySQL, XML, XSLT, and ASP.net.



Boston University Eye Associates

• Greater Boston Area

• Web Developer

  • Oct 2009 - Mar 2010

  • Designed and programmed a new, modern and easy-to-use website for this large teaching ophthalmology practice. • Used a combination of technologies to create an interactive website that allows patients to get driving directions, download forms, research eye conditions, and meet their doctor before stepping foot in the office. • Created an optimized, modular user interface to drive customers through the site to relevant information, ultimately leaving them with multiple opportunities to contact the office on each page. Show less



Sunshine Consultancy

• Greater Denver Area

• Web Developer

  • Dec 2009 - Jan 2010

  • Overhauled the website’s backend, preserving the simple design while adding blogging capability, better organization of content, and a social media presence. • Taught client how to edit her website. • Overhauled the website’s backend, preserving the simple design while adding blogging capability, better organization of content, and a social media presence. • Taught client how to edit her website.



Binning Family Foundation

• Greater Denver Area

• Youth Leader

  • Jun 2009 - Aug 2009

  • Lead a group of 6 teenagers through all phases of production in the creation of a 5-minute short film during the course of an 8-week summer film camp. • Supported camp directors in teaching and monitoring over 50 students, ages 12-17. • Lead a group of 6 teenagers through all phases of production in the creation of a 5-minute short film during the course of an 8-week summer film camp. • Supported camp directors in teaching and monitoring over 50 students, ages 12-17.



Ed Stein Ink

• Greater Denver Area

• Web Developer

  • Mar 2009 - Apr 2009

  • Designed the frontend and leveraged the Wordpress backend to create a full-fledged community and portfolio website for a nationally syndicated cartoonist. • Overhauled the website in January 2011, giving it a more modern, cleaner design and changing the user management and mailing system to something more stable. • Designed the frontend and leveraged the Wordpress backend to create a full-fledged community and portfolio website for a nationally syndicated cartoonist. • Overhauled the website in January 2011, giving it a more modern, cleaner design and changing the user management and mailing system to something more stable.



Denver Sports Zone

• Greater Denver Area

• Co-Owner, Blogger

  • Aug 2005 - Nov 2008

  • Founded, designed and wrote for this successful sports blog that received tens of thousands of hits per month during its peak. • Deadspin Blogdom’s Best Silver Award, Colorado Rockies, 2006 • Deadspin Blogdom’s Best Bronze Award, Denver Broncos, 2006 • Founded, designed and wrote for this successful sports blog that received tens of thousands of hits per month during its peak. • Deadspin Blogdom’s Best Silver Award, Colorado Rockies, 2006 • Deadspin Blogdom’s Best Bronze Award, Denver Broncos, 2006



Free Range Brains

• Greater Denver Area

• Video Editor

  • May 2008 - Sep 2008

  • Edited a 15-minute test pilot for a kids TV show. • Conceptualized and carried out special effects, logos, titles and animated sequences using Photoshop and Final Cut Pro. • Edited a 15-minute test pilot for a kids TV show. • Conceptualized and carried out special effects, logos, titles and animated sequences using Photoshop and Final Cut Pro.



Rocky Mountain News

• Newspaper Publishing
• 1 - 100 Employee

• Freelance Video Producer

  • Aug 2008 - Aug 2008

  • Produced short web videos on deadline and on location during the Democratic National Convention in Denver, Colorado for a 225,000 circulation daily newspaper. • Produced short web videos on deadline and on location during the Democratic National Convention in Denver, Colorado for a 225,000 circulation daily newspaper.



Ultimate Electronics

• United States
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Help Desk Technician

  • Jun 2007 - Aug 2007

  • Provided live over-the-phone technical support for hundreds of company employees. • Supported Windows and Macintosh systems and a variety of point-of-sale hardware and software. • Managed hardware repair and installation. • Provided live over-the-phone technical support for hundreds of company employees. • Supported Windows and Macintosh systems and a variety of point-of-sale hardware and software. • Managed hardware repair and installation.



AOL

• United States
• Software Development
• 700 & Above Employee

• Blogger

  • Jul 2006 - Jan 2007

  • Provided daily coverage and analysis of the Denver Broncos for AOL’s Fanhouse Blog. • Provided daily coverage and analysis of the Denver Broncos for AOL’s Fanhouse Blog.