Experience

Pasha Stevedoring & Terminals L.P.

• United States
• Maritime
• 1 - 100 Employee

• • Sep 2021 - Present

  ★ Play a critical leadership role spanning all aspects of terminal and cargo operations, including strategic and operational planning, workforce scheduling, process/systems improvement, customer/vendor engagement, and training/performance management.★ Define and establish operational plans (covering performance metrics, processes, schedules, stakeholder communications, and compliance/risk mitigation frameworks) to streamline end-to-end terminal operations for 2 ports (Long Beach and Seattle). ★ Collaborate cross-functionally with terminal operators as well as customer and trucking companies to ensure cost-effective day-to-day management of terminal logistics, including workforce scheduling, cargo sequencing/delivery, and invoice processing. ★ Leverage technical expertise to analyze terminal performance data, identify operational gaps, and drive corrective actions and process changes that deliver incremental improvements in efficiency while complying with regulatory standards.★ Cultivate robust relationships with customers/vendors as their main point of contact and provide consultative service throughout the customer life cycle. Show less

• • Jun 2017 - Sep 2021

  ★ Served in a multi-faceted logistics and transportation role, with oversight of vessel stowage planning (including stability analysis and EDI file review/approval), workforce scheduling, export/import regulatory compliance, and team training/supervision. ★ Oversaw all production and stowage for live gate vessel operations, including analyzing EDI files to assess the efficiency and quality of stowage plans and making required adjustments to improve vessel stability and ensure safe stowage of hazardous cargo. ★ Partnered with logistics and sales teams to maintain effective relationships with clients and ensure customer satisfaction by promptly completing export/import procedures and resolving equipment, chassis, terminal, and trucking issues.★ Trained team members on vessel operations, in addition to collaborating closely with vessel crews (including Captains and Chief Mates), shoreside superintendents, and management to streamline all cargo handling and transportation/distribution. Show less

• • Mar 2015 - Jun 2017

  ★ Provided strategic direction to a team of clerks in managing all aspects of night terminal operations at Pasha’s Navy Way and Pier S facilities as well as truck delivery operations at multiple berths.★ Delivered comprehensive training and mentoring to clerks on using the terminal operating system, including accurate data entry and maintaining data integrity for all inbound and outbound cargo. ★ Directed workforce planning/scheduling for upcoming shifts and managed payroll in line with company financial objectives, in addition to engaging with customers to communicate cargo availability and coordinate cargo delivery. Show less