Experience

STACK.aero - Aviation powered by the Salesforce Platform

• Commercial Director

  • Sep 2017 - Present

  STACK.aero brings Salesforce to Business Aviation. More than a CRM product, STACK.aero is a business operations technology, custom-built for Brokers and Charter Sales teams, utilizing the Salesforce.com platform. Architected by Business Aviation veterans, STACK.aero elevates your sales operation to a higher level. Harnessing the power of systems integration, workflow automation and process management, our platform provides a ‘central nervous system’ and single source of truth for your charter business. With end-to-end Trip Request lifecycle management features, we bring Aircraft Sourcing, Charter Sales and Customer Management to one platform. Currently in use by some of the world's most prominent aviation organizations, we'd love to have a chat about how we can enhance productivity and collaboration for your business. Show less



Joviam

• IT Services and IT Consulting

• Co-founder

  • Jun 2015 - Aug 2017

  Responsible for steering and executing the strategic direction of the company from establishment through to sustained growth and exit. Managed marketing, operations, product, HR, sales, collaborating with technical and administration staff. Key achievements: • Led 2400% growth of user base over a 32-month period to eventual exit • Led campaign to name Joviam as one of four companies on the 2017 Gartner ‘Cool Vendor’ global list and one of Anthill magazine’s ‘Cool 100’ in 2016. • Managed US launch – led resulting media campaign (e.g. ZDNet Global, ComputerWorld) • Successfully co-ordinated technical/financial/support teams and external contractors across all business units – incl. performance management, mentoring • Developed and fostered all strategic business/product partnerships – mutually beneficial partnerships with complementary tech firms/industry orgs/vendors adding product value • Implemented procedural and administrative frameworks, maintaining continuous improvements and streamlining when necessary • Built and managed all stakeholder relationships – investors, strategic partners, sponsors, internal teams, technical partners • Spearheaded all business and financial planning incl. price modelling analysis, resource allocation, successful contract renegotiations • Speaking engagements at industry events, showcasing Joviam’s unique technology to well-informed audiences, including market heavy weights • Crafted company vision/branding and spearheaded all sales and marketing efforts across all channels (paid, earned and owned) in Australia and the US • Managed event/sponsorship management – negotiate strategic sponsorships with industry/community groups (ongoing and one-off engagements) Show less



NOAH Consulting Pty Ltd

• Operations/Project Manager

  • Mar 2014 - Jun 2015

  Consulting firm to numerous ‘Top 500’ companies in R&D funding management. Responsible for co-ordinating resources, costs and schedules across multiple projects, including all client communications. Key achievements: • Successfully managed a team of six consultants and an Administration Assistant to deliver projects across a workbook of up to $5million • Designed and implemented organisation-wide Practice and Document Management systems - trained all staff, achieving substantial efficiency gains and improved project margins • Designed and implemented online customer portal (NOAH R&D Connect) - trained all clients and staff, achieving significantly reduced project delivery timelines • Successfully managed project to achieve Page 1 results on Google for company website • Consistently met performance KPIs – financial and customer satisfaction • Conducted all margin analysis and met all target levels • Managed several recruitment campaigns, from advertising to interviews and eventual induction/training • Consistent reporting for Board - margin analysis, WIP/status reports, client contract reports Show less



Accelerator Investments

• Investment Management

• Strategic Initiatives Manager

  • Mar 2013 - Feb 2014

  Key achievements: • Identified potential investment opportunities for boutique investment firm, ensuring alignment with Accelerator’s strategic objectives • Conducted analysis and due diligence of potential investment scenarios, from both a financial and cultural perspective Key achievements: • Identified potential investment opportunities for boutique investment firm, ensuring alignment with Accelerator’s strategic objectives • Conducted analysis and due diligence of potential investment scenarios, from both a financial and cultural perspective

• Marketing/Operations Manager

  • May 2009 - Mar 2012

  Key achievements: • Increased customer-base by 300%, predominantly via face-to-face sales. At times this involved research and identification of new industries/verticals to target via ‘cold’ reach out • Developed and grew referral partner network by 30x • Negotiated contracts for new and renewing customers, securing a three-year pipeline • Managed customer relationships, ensuring maximum customer satisfaction and contract renewal • Managed digital marketing budget to increase website hits by 150% and achieve targeted market position/brand perception • Generated and managed marketing campaigns across all social media channels (paid, earned and owned) • Managed several recruitment campaigns, from advertising to interviews and eventual induction/training Show less