VIDEESH REDDY GARLAPATI
ML Product Owner/ Business Analyst at Accure Inc.- Claim this Profile
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English -
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Telugu -
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Hindi -
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English Full professional proficiency
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Hindi Full professional proficiency
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Telugu Native or bilingual proficiency
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Bio
Venkat Tangirala
I worked with Videesh. on Hyperion - Loan Origination system , we worked closely rolling out a product launch, and I was constantly amazed not only by his technical project management skills, but also by his ability to keep the me motivated through the inevitable challenges, Videesh drives impact as a product manager by quickly establishing deep rapport across a variety of stakeholders. When he was tasked with spinning up a new business line, he led with confident humility; he simultaneously kicked off quantitative market assessments and conducted empathetic 1:1 interviews with department heads to ensure he captured their needs and priorities. His thoughtful approach enabled him to grow the business within just a few months.For any team that needs a proven PM with a get-it-done-with-a-smile approach, Videesh is your guy
Venkat Tangirala
I worked with Videesh. on Hyperion - Loan Origination system , we worked closely rolling out a product launch, and I was constantly amazed not only by his technical project management skills, but also by his ability to keep the me motivated through the inevitable challenges, Videesh drives impact as a product manager by quickly establishing deep rapport across a variety of stakeholders. When he was tasked with spinning up a new business line, he led with confident humility; he simultaneously kicked off quantitative market assessments and conducted empathetic 1:1 interviews with department heads to ensure he captured their needs and priorities. His thoughtful approach enabled him to grow the business within just a few months.For any team that needs a proven PM with a get-it-done-with-a-smile approach, Videesh is your guy
Venkat Tangirala
I worked with Videesh. on Hyperion - Loan Origination system , we worked closely rolling out a product launch, and I was constantly amazed not only by his technical project management skills, but also by his ability to keep the me motivated through the inevitable challenges, Videesh drives impact as a product manager by quickly establishing deep rapport across a variety of stakeholders. When he was tasked with spinning up a new business line, he led with confident humility; he simultaneously kicked off quantitative market assessments and conducted empathetic 1:1 interviews with department heads to ensure he captured their needs and priorities. His thoughtful approach enabled him to grow the business within just a few months.For any team that needs a proven PM with a get-it-done-with-a-smile approach, Videesh is your guy
Venkat Tangirala
I worked with Videesh. on Hyperion - Loan Origination system , we worked closely rolling out a product launch, and I was constantly amazed not only by his technical project management skills, but also by his ability to keep the me motivated through the inevitable challenges, Videesh drives impact as a product manager by quickly establishing deep rapport across a variety of stakeholders. When he was tasked with spinning up a new business line, he led with confident humility; he simultaneously kicked off quantitative market assessments and conducted empathetic 1:1 interviews with department heads to ensure he captured their needs and priorities. His thoughtful approach enabled him to grow the business within just a few months.For any team that needs a proven PM with a get-it-done-with-a-smile approach, Videesh is your guy
Credentials
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Jira Project Management
Great LearningAug, 2023- Nov, 2024 -
Introduction to DevOps
DataCampApr, 2023- Nov, 2024 -
Introduction to Tableau
DataCampApr, 2021- Nov, 2024 -
CutShort Certified Data Science - Basic
CutShortSep, 2020- Nov, 2024 -
CutShort Certified Deep Learning - Basic
CutShortSep, 2020- Nov, 2024 -
CutShort Certified Python - Basic
CutShortSep, 2020- Nov, 2024 -
Lean Six Sigma Black Belt (ICBB)
SimplilearnAug, 2020- Nov, 2024 -
Lean Six Sigma Black Belt (ICBB) Exam
SimplilearnAug, 2020- Nov, 2024 -
Lean Six Sigma Expert
SimplilearnAug, 2020- Nov, 2024 -
Lean Six Sigma Green Belt Certification
SimplilearnMay, 2020- Nov, 2024 -
Introduction to IOT
SimplilearnApr, 2020- Nov, 2024 -
Minitab
SimplilearnApr, 2020- Nov, 2024 -
AWS Technical Essentials
SimplilearnJan, 2020- Nov, 2024 -
Advanced Certification in Artificial Intelligence and Machine Learning
IIIT HyderabadJan, 2020- Nov, 2024 -
Lean Management
SimplilearnJan, 2020- Nov, 2024 -
Microsoft Excel 2013 Certification
SimplilearnDec, 2019- Nov, 2024 -
Agile Scrum Foundation
SimplilearnJul, 2019- Nov, 2024 -
Intern at Servo Systems Division
Electronics Corporation of India Limited (ECIL)May, 2015- Nov, 2024 -
NSIC
NSICLTDFeb, 2013- Nov, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceApr, 2023- Nov, 2024
Experience
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Accure Inc.
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United States
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Software Development
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1 - 100 Employee
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ML Product Owner/ Business Analyst
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Jan 2023 - Present
Role: Product Data Scientist • Developed and fine-tuned a GPT model using transfer learning techniques for the customer support domain. • Conducted exploratory data analysis on large datasets and designed data preprocessing pipelines to prepare data for model training. • Led a team of data scientists in fine-tuning a pre-trained Generative Pre-trained Transformer (GPT) model to cater to specific customer support queries and interactions. • Successfully integrated the GPT model with the existing customer support platform, resulting in a 40% reduction in average response time and a 25% increase in customer satisfaction. • Defined and prioritized features for the ML-based system, balancing technical feasibility, customer impact, and business objectives. • Gathered and preprocessed a large dataset of customer support interactions for training the model. • Integrated the instruction system into Accure Momentum’s customer support platform. • Conducted thorough evaluation and testing of the system, optimizing for accuracy and customer satisfaction. • Continuously refined the model's performance and accuracy over time by utilizing the Agile methodology to streamline the development process. • Implemented various NLP techniques like tokenizing, encoding & decoding, for preprocessing the data and the transformer architecture’s attention mechanisms for the model improvement. • Experimented system level training by leveraging quantization techniques to train the LLM in system and google collab. Technology Used Pre-trained language models (GPT-2, GPT-J) Web scraping techniques. Cloud computing platforms (George Mason University HOPPER cluster, Amazon Web Services) Accure's MLOps and Momentum platform Gradio-based user interface Method: Fine-tuning pre-trained language models Web scraping for dataset creation. Restful API for inference User interface for interactive prompt and answer generation Show less
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Sigmint Private Limited (Sigmint)
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India
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Information Technology & Services
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Sr Product/Project Manager
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Jan 2019 - Dec 2021
System integrated Gateway Matrix Information and Network Technology (SIGMINT). "SIGMINT Platform" • Involved in the development of integrated fintech platform that cater to banking, education, healthcare, retail, and e-commerce. • Led the development of products like loan origination system, e-commerce platform, SaaS for retail and e-commerce, and SaaS ERP for supply chain management. • Led the development of point-of-sale (POS) systems, successfully integrating new technologies and features to enhance payment processing for retail and e-commerce. • Spearheaded the development and launch of a telehealth platform, and next-generation healthcare omni-channel retail and e-commerce platform. • Coordinated with stakeholders to gather requirements and prioritize features, ensuring the platform's alignment with industry needs. • Familiarity with agile development methodology to ensure that product development is iterative, incremental, and Customer-focused. • Worked closely with the data science team to develop machine learning models and algorithms to improve the product’s predictive capabilities. • Led the product development team, including product managers, UX designers, engineers, and data scientists, to ensure the high-quality delivery of products • Worked with engineering teams to ensure the successful delivery and implementation of product features, ensuring project timelines • Developed user stories, product requirement documents, and other product-related materials to communicate product vision and requirements to engineering and design teams. • Managed a portfolio of products, analyzing performance metrics and making data-driven decisions to optimize product offerings • Conducted data analysis and visualization using SQL, Python, Tableau, and Power BI to inform product decisions and identify opportunities for improvement. • Experience with project management tools such as JIRA and Trello to track and manage product development timelines and resource allocation. Show less
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DTDC Express Limited
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India
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Project Analyst - Logistics operations
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Sep 2018 - Dec 2018
• Developed and implemented new processes, procedures, and technologies to optimize logistics operations. • Conducted data-driven studies to identify opportunities for cost reduction, process improvement, and operational efficiency in the logistics network. • Coordinated and contributed to special projects such as building a supply chain for e-commerce. • Utilized data visualization tools to effectively communicate insights and findings to stakeholders. • Conducted root cause analysis and provided recommendations to address logistics challenges and improve supply chain performance. • Implemented data quality checks and ensured data integrity for accurate analysis and modeling. • Identified and mitigated project risks, issues, and dependencies in collaboration with stakeholders to ensure project timelines. • Coordinated with vendors and third-party logistics providers to ensure timely delivery and quality service and material handling by using SAP. • Identified automation and digitalization opportunities in logistics to enhance efficiency and streamline processes. • Developed and delivered training and documentation for end-users to ensure the smooth adoption of new tools and processes. Show less
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DHL IT Services
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Germany
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Information Services
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700 & Above Employee
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Product Manager
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Jun 2016 - Aug 2018
• Provided technical expertise and guidance to clients on various operational areas, including supply chain management, process improvement, and cost reduction. • Coordinated with cross-functional teams to gather business requirements and translate them into technical specifications, ensuring the successful delivery of software products and operational solutions. • Overseeing the day-to-day operations of the software, including software development, testing, deployment, and support. • Implemented the Agile software development method to ensure that software products were delivered on time, within budget, and to the desired level of quality. • Analysed client business processes and identified opportunities for improvement with technology and automation. • Developed and implemented operational strategies aligned with client objectives. • Translated the company vision into specific solutions by orchestrating supply chain and human resources product for internal usage and increased revenue by 30%. • Developed and implemented continuous improvement programs and change management strategies to ensure that operational processes remained efficient and successfully adopted by client personnel. • Staying up to date with emerging technologies and trends in operations management to ensure that clients remained competitive. • Provided training on operational tools and methodologies to the clients and mentored team members to ensure successful service delivery. Show less
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Cloudmasty LLC
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Hyderabad, Telangana
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Co-Founder, Product Manager
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Aug 2014 - May 2016
World's largest Music search engine and streaming application with lyrics and in app Video streaming. SaaS application for Retail outlets. • Played a major role in launching an innovative music streaming platform. • Involved in developing SaaS products for retail and e-commerce and handled independent WordPress projects. • Established and optimized business policies to maintain consistency and high-quality standards across music streaming platform operations. • Coordinated the activities required to bring the product to market, including hiring, aligning teams, and bridging gaps between different functions. • Developing and managing the product roadmap and strategy for the music streaming platform, including identifying new features, assessing market needs, and managing the product lifecycle • Collaborated with cross-functional teams, including engineering, design, and content, to ensure the successful execution of product development plans • Conducted user research and analyzed data to inform product decisions, identify user pain points, and optimize the user experience. • Identifying and tracking key performance metrics, such as user engagement, and retention to monitor product success and make data-driven decisions. • Managing the product backlog, prioritizing features, and ensuring timely delivery of product releases. • Utilizing agile methodologies to manage product development processes and ensure efficient and effective delivery of product releases • Collaborated with the engineering team to define technical requirements and ensure the scalability and maintainability of the platform. • Utilizing project management tools, to track project progress and ensure timely delivery of product releases. • Utilizing analytics tools, such as Google Analytics to analyze user behavior and identify opportunities for product improvement and growth. Show less
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Education
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2022 - 2023
George Mason University - College of Engineering and Computing
Master of Science - MS, Data Analytics Engineering -
2017 - 2019
IBMR International Business School
Master of Business Administration - MBA, Retail and Supply Chain Management -
2012 - 2016
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Mechanical Engineering
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