G. Ryan Back
Help Desk Technician at Edison State Community College- Claim this Profile
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Topline Score
Bio
Credentials
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Microsoft Office Specialist Excel 2016
MicrosoftNov, 2016- Oct, 2024 -
Certified Customer Service Expert
International Business Training Association (IBTA)Oct, 2016- Oct, 2024
Experience
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Edison State Community College
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United States
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Higher Education
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100 - 200 Employee
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Help Desk Technician
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Feb 2019 - Present
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Home Is The Foundation
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United States
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Non-profit Organizations
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1 - 100 Employee
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Client Advocate
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Mar 2018 - Present
Oversee daily operations in the Homeless Services department, including comprehensive case management, enforcement of shelter policies, ensuring distribution of medications, etc. Also do miscellaneous administrative work when able, including fixing printers/PCs when needed, assisting others with device setup, and creating a comprehensive, shared database to ease the burden of contact management. Oversee daily operations in the Homeless Services department, including comprehensive case management, enforcement of shelter policies, ensuring distribution of medications, etc. Also do miscellaneous administrative work when able, including fixing printers/PCs when needed, assisting others with device setup, and creating a comprehensive, shared database to ease the burden of contact management.
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JobWorks Inc
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United States
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Non-profit Organizations
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1 - 100 Employee
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Desktop Support Technician
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Oct 2016 - Mar 2018
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