G. Ryan Back

Help Desk Technician at Edison State Community College
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Bio

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Credentials

  • Microsoft Office Specialist Excel 2016
    Microsoft
    Nov, 2016
    - Oct, 2024
  • Certified Customer Service Expert
    International Business Training Association (IBTA)
    Oct, 2016
    - Oct, 2024

Experience

    • United States
    • Higher Education
    • 100 - 200 Employee
    • Help Desk Technician
      • Feb 2019 - Present

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Client Advocate
      • Mar 2018 - Present

      Oversee daily operations in the Homeless Services department, including comprehensive case management, enforcement of shelter policies, ensuring distribution of medications, etc. Also do miscellaneous administrative work when able, including fixing printers/PCs when needed, assisting others with device setup, and creating a comprehensive, shared database to ease the burden of contact management. Oversee daily operations in the Homeless Services department, including comprehensive case management, enforcement of shelter policies, ensuring distribution of medications, etc. Also do miscellaneous administrative work when able, including fixing printers/PCs when needed, assisting others with device setup, and creating a comprehensive, shared database to ease the burden of contact management.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Desktop Support Technician
      • Oct 2016 - Mar 2018

Community

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