Gustavo Zanetti

Legal Administrative Assistant at Secretariat of Legal Affairs of Carapicuíba
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR

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Credentials

  • Fundamentos para Análise de Dados por Microsoft e LinkedIn
    Microsoft
    Dec, 2022
    - Oct, 2024

Experience

  • Prefeitura Municipal de Carapicuíba
    • Government Administration
    • 300 - 400 Employee
    • Legal Administrative Assistant
      • Jul 2021 - Present

      • Receive calls and emails to identify the process to do, and also instruct the citizens about what way to go to solvetheir problems in municipality-relative themes; • Receive external communications, and court letters to send to the attorney responsible for this demand or make an internal communication to other municipality's secretariat to answer the question (also doing the reversal process, receiving the answer and resending it to the external organization owner of the original demand as a external communication); • Create, registry, maintain and organize all legal and administrative processes against the city at all times, conservating the readability of the document and agile search for them. • Maintained organized office and case-specific paper and digital files for easy tracking and retrieval. • Created and submitted weekly legal summary to managers, covering current cases, records requests andcollections statuses. Show less

  • Assurant
    • United States
    • Insurance
    • 700 & Above Employee
    • Young Apprentice (Financial)
      • Apr 2021 - Jul 2021

      • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Used Microsoft Word and other software tools to create documents and other communications.• Collaborated with team members to achieve target results.• Participated in team-building activities to enhance working relationships.• Register new invoices to suppliers;• Check invoices from suppliers;• Validate and update products and suppliers in the system;• Confirm payments of the franchise fee. Show less

    • Young Apprentice (Logistic)
      • Mar 2020 - Apr 2021

      • Used coordination and planning skills to achieve results according to schedule.• Used critical thinking to break down problems, evaluate solutions and make decisions.• Developed team communications and information for meetings.• Carried out day-to-day duties accurately and efficiently.• Prepared variety of different written communications, reports and documents.• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.• Check more than 1000 tracking codes daily to update and resend the data to the database;• Proved successful working within tight deadlines and fast-paced atmosphere.• Accompany the tracking of the products between the technical assistance and the clients. Opening internal processes in the shipping company to fix any problems or get reimbursement;• Contact the Brazillian Federal Revenue Office (RFB) to unblock some products stopped at customs;• Call to the clients update them about their products, requesting them to pick up their objects at the nearest agency (in some cases of remote places or dangerous) or updating database registers if returned to the sender; Show less

  • Jethro International
    • Brazil
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant & Material Handler
      • Feb 2018 - Feb 2020

      • Control the stocks and renew with suppliers when needed, separate the request from clients and new students. • Restocked supplies and submitted purchase orders to maintain stock levels. • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed. • Prevented load shifting or damage by using bracing and strapping techniques. • Offered technical support and troubleshot issues to enhance office productivity. • Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime. • Managed warehouse operations and verified proper shipment procedures. • Responded to queries on phone, via email or through IT ticketing system. • Identify and solve any hardware or software related problems in the workplace, besides find and apply better forms to do all tasks. • Edit and insert information in a Wordpress website. • Make commercial banners adapting for every social media and visit cards (since design to materials and negotiations to suppliers). • Create and produce the document's models (national, international, european and certificate) of a Civil • Diplomat and Chaplain, and also the box containing these items to highlight the brand. • Audit the client's information to grantee equality to their documents, and insert and edit their images in • Photoshop to put in documents. Show less

Education

  • Faculdade de Tecnologia de São Paulo - FATEC-SP
    Curso Superior de Tecnologia (CST)
    2023 - 2026
  • Universidade Paulista
    Bachelor's Degree
    2019 - 2020
  • ETEC - Escola Técnica Estadual de São Paulo (Centro Paula Souza)
    Associate Degree/2-Year Undergraduate Degree
    2018 - 2018
  • ETEC - Escola Técnica Estadual de São Paulo
    Associate Degree/2-Year Undergraduate Degree
    2017 - 2018
  • ESE - Escola Superior de Empreendedorismo Sebrae-SP
    2019 - 2019
  • Fundação Bradesco
    Certificado
    2021 - 2021
  • Fundação Bradesco
    Certificado
    2021 - 2021
  • Fundação Bradesco
    Certificado
    2021 - 2021
  • EE Vila Dirce II
    2008 - 2016
  • DIO
    Bootcamp
    2022 - 2022

Community

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