Event and Customer Service

• Mar 2022 - Present

Customer Service Specialist

• Dec 2021 - Dec 2022

establish and communicate clear learning objectives •encourage students to express their own personalities and thoughts through the creative process •show students how to properly use and care for materials, tools and equipment •plan and present art displays - Welcome and greet customers - Manage point of sales processes - Ensure high level of customer satisfaction through the excellent sales service - Maintain outstanding store condition and visual merchandising standards - Maintain a fully stocked store Show less

Administrative Manager

• Feb 2019 - Nov 2019

● Assisting the VP in day to day activities including the coordination and management of meetings and schedules, email management and other general office duties ● Organizes and completes follow up on projects and assignments ● Assists in the development, execution and management of the database and file share system ● Manage administrative budget and advises on administrative spending ● Assisting the VP in day to day activities including the coordination and management of meetings and schedules, email management and other general office duties ● Organizes and completes follow up on projects and assignments ● Assists in the development, execution and management of the database and file share system ● Manage administrative budget and advises on administrative spending

Customer Service Representative

• Feb 2017 - May 2017

● Handle phone calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information ● Listen attentively to caller needs to ensure positive customer experience ● Client Relation, Troubleshooting, Cold Calling ● Handle phone calls daily with duties including signing up new customers, retrieving customer data, presenting relevant product information ● Listen attentively to caller needs to ensure positive customer experience ● Client Relation, Troubleshooting, Cold Calling

Flight Attendant

• Aug 2015 - Feb 2017

● Greeted passengers and assisted them during flights to ensure that their needs and requirements were always fully met. ● Demonstrated all emergency procedures, prepared passengers for take offs and landings and provided an all time excellent customer service ● Collaborated with other crew members to increase the passengers satisfaction with provided services as much as possible. ● Providing emergency medical assistance ( performing CPR and basic first aid) to assist individuals in distress Show less

Intern

• Aug 2013 - Sep 2013

● Fully support company’s PR strategy and execute it in different phases ● Assist in administrative duties within Art Bosphorus Contemporary Arts Fair 2013 ● Fully support company’s PR strategy and execute it in different phases ● Assist in administrative duties within Art Bosphorus Contemporary Arts Fair 2013

Intern

• Mar 2013 - Apr 2013

● Assist in administrative duties, create and distribute press releases within Fashion Week Istanbul Event 2012,2013 ● Assist in administrative duties, create and distribute press releases within Fashion Week Istanbul Event 2012,2013

Intern

• Jun 2012 - Jul 2012

● Guiding tours assembling exhibits and performing secretarial work. ● Guiding tours assembling exhibits and performing secretarial work.

Intern

• Mar 2012 - Apr 2012

● Assist in administrative duties, create and distribute press releases within Fashion Week Istanbul Event 2012,2013 ● Assist in administrative duties, create and distribute press releases within Fashion Week Istanbul Event 2012,2013

Barista

• Jun 2008 - Sep 2008

● Worked as a barista within work and travel programme ● Worked as a barista within work and travel programme