Furkan Bicer
Account Manager at Mimiq- Claim this Profile
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Türkçe Native or bilingual proficiency
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İngilizce Native or bilingual proficiency
Topline Score
Bio
Experience
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Mimiq
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Account Manager
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Jun 2022 - Present
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Infobip
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Account Executive
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Dec 2021 - Jun 2022
Selling a subset of products like Omnichannel Marketing Tool, CPAAS tools, E-commerce products Own new and existing client relationships end-to-end Managing sales through forecasting, account resource allocation, account strategy, and planning to expand touchpoints and footprint in key accounts Negotiate pricing and contractual agreement to close the sale Tools: Salesforce , Linkedin Sales Navigator Products: SAAS, CPAAS, Omnichannel Marketing Tools, Chatbots Selling a subset of products like Omnichannel Marketing Tool, CPAAS tools, E-commerce products Own new and existing client relationships end-to-end Managing sales through forecasting, account resource allocation, account strategy, and planning to expand touchpoints and footprint in key accounts Negotiate pricing and contractual agreement to close the sale Tools: Salesforce , Linkedin Sales Navigator Products: SAAS, CPAAS, Omnichannel Marketing Tools, Chatbots
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Insider.
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Software Development
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700 & Above Employee
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Customer Success Manager
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Aug 2020 - Dec 2021
Proactively drives adoption and retention with 32 Enterprise Customers from different verticals such as retail, automotive, publisher, airlines, etc. MRR was 60K Euro Builds strong relationships with the customers and overall, 9.85 NPS Score Provides best use cases according to the customers’ vertical, helping them with panel usage, training 35 new customers, being a consultant to use our 14 different products in the best way according to the customers' needs Accomplished %98 gross retention, 4.8 CSAT, above %90 health score and lock-in score of the partners and taking proactive actions to make improvements on these metrics. Tools: Gainsight, Jira, Trello, Datastudio, Google Analytics, Zendesk, Zoho Products: SAAS, Omnichannel Marketing Automation Tools, AI-Based Recommendation Products Show less
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Vestel
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Türkiye
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Computers and Electronics Manufacturing
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700 & Above Employee
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Account Executive - B2B
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Jun 2017 - Aug 2020
Selling a subset of product, which valued 1M $ quarterly and realized each quarter more than 100% Managing sales process for more than 80 new clients and 20 existing clients Negotiate prices and volumes with the customers in coordination with product marketing and HQ Arrange technical/commercial product presentations for the customers Selling a subset of product, which valued 1M $ quarterly and realized each quarter more than 100% Managing sales process for more than 80 new clients and 20 existing clients Negotiate prices and volumes with the customers in coordination with product marketing and HQ Arrange technical/commercial product presentations for the customers
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TransAtlantic Petroleum, LLC
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United States
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Oil and Gas
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100 - 200 Employee
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Intern
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Jun 2013 - Jul 2013
Intern Intern
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Education
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Bahcesehir University
Master of Business Administration (MBA), Digital Marketing -
Istanbul Technical University
Bachelor, Petroleum and Natural Gas Engineer -
Bahcesehir University
Master of Business Administration - MBA, Digital Marketing