Experience

Beam

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Operations Manager

  • Jun 2023 - Present

• Senior Operations Executive

  • Oct 2021 - Present

  My previous role involves developing the company's housing service across the UK. Previous accomplishments include: Growing our key tenancy signed metric through manipulating PostgreSQL and Airtable to analyse our housing operational funnel. Establishing a partnership with 15 portfolio landlords and estate agents contributing to an increase in total tenancies signed. Enabling 36 clients into secured private housing by creating content resources and leading group training… Show more My previous role involves developing the company's housing service across the UK. Previous accomplishments include: Growing our key tenancy signed metric through manipulating PostgreSQL and Airtable to analyse our housing operational funnel. Establishing a partnership with 15 portfolio landlords and estate agents contributing to an increase in total tenancies signed. Enabling 36 clients into secured private housing by creating content resources and leading group training sessions.

• Operations Executive

  • Feb 2021 - Oct 2021

  My previous role involved supporting our clients into stable long-term employment. Accomplishments include: Facilitating 14 clients into full-time employment, including a Management Accountant at G4S and Back of House Manager at Park Plaza, through effective communication and expectation management. Creating 15 public-facing campaigns resulting in £50,000 in donations by implementing copywriting strategies. Introducing life as an Operations Executive in Beam’s Instagram… Show more My previous role involved supporting our clients into stable long-term employment. Accomplishments include: Facilitating 14 clients into full-time employment, including a Management Accountant at G4S and Back of House Manager at Park Plaza, through effective communication and expectation management. Creating 15 public-facing campaigns resulting in £50,000 in donations by implementing copywriting strategies. Introducing life as an Operations Executive in Beam’s Instagram Story and presented the company’s mission to audiences of over 50+ people.



Pinga

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Growth and Operations Intern

  • Jul 2020 - Aug 2020

  I interned at a consumer service start-up executing the platform’s launch in East London. Accomplishments include: Conducting quantitative market analysis and presenting findings using MS Powerpoint. Amending eight retailers inventory spreadsheet through Excel data manipulation. App testing 38 iOS and 10 Andriod devices by utilising BrowserStack along with reporting recommendations to senior developers. Pinga was acquired by Beelivery in July 2021 I interned at a consumer service start-up executing the platform’s launch in East London. Accomplishments include: Conducting quantitative market analysis and presenting findings using MS Powerpoint. Amending eight retailers inventory spreadsheet through Excel data manipulation. App testing 38 iOS and 10 Andriod devices by utilising BrowserStack along with reporting recommendations to senior developers. Pinga was acquired by Beelivery in July 2021



Percent

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Partnerships and Growth Intern

  • Jun 2019 - Feb 2020

  I interned at a FinTech start-up, expanding the platform’s reach to three new cities across the UK. Accomplishments include: Securing 100+ deals with retailers and charities through building relationships and effective negotiation. Transforming and implementing the marketing and sales pitch to improve the deal completion process. Coordinating UK wide student surveys with 200+ respondents by leveraging external contacts. I interned at a FinTech start-up, expanding the platform’s reach to three new cities across the UK. Accomplishments include: Securing 100+ deals with retailers and charities through building relationships and effective negotiation. Transforming and implementing the marketing and sales pitch to improve the deal completion process. Coordinating UK wide student surveys with 200+ respondents by leveraging external contacts.



NCS - National Citizen Service Trust

• United Kingdom
• Non-profit Organizations
• 200 - 300 Employee

• Senior Mentor

  • Jun 2018 - Aug 2018

  I mentored and coached young people aged 15-17 years old during the National Citizen Service (NCS) programme. Accomplishments include: Organising workshop sessions for 100+ young people throughout the programme. Diligently working one-to-one with young people with challenging behaviour and learning disabilities. Graduating two waves (groups) of young people through the NCS programme. I mentored and coached young people aged 15-17 years old during the National Citizen Service (NCS) programme. Accomplishments include: Organising workshop sessions for 100+ young people throughout the programme. Diligently working one-to-one with young people with challenging behaviour and learning disabilities. Graduating two waves (groups) of young people through the NCS programme.



Willis Care & Nursing

• Hospitals and Health Care
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2017 - Aug 2017

  I interned at a Nursing Care Agency to support the day-to-day operations of the company. Accomplishments include: Prospecting, onboarding and training health care assistants and nurses. Handling administrative paperwork for legal requirements. Liaising between health care assistants and ten care home groups. I interned at a Nursing Care Agency to support the day-to-day operations of the company. Accomplishments include: Prospecting, onboarding and training health care assistants and nurses. Handling administrative paperwork for legal requirements. Liaising between health care assistants and ten care home groups.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Work Experience

  • Jun 2015 - Jul 2015

  I participated in a 2-week work experience programme at Barclays Knightsbridge. Accomplishments include: Conducting consumer surveys on customer satisfaction and quality of service. Assisting customers with any queries on the bank floor. Writing reports on employee engagement and workplace culture. I participated in a 2-week work experience programme at Barclays Knightsbridge. Accomplishments include: Conducting consumer surveys on customer satisfaction and quality of service. Assisting customers with any queries on the bank floor. Writing reports on employee engagement and workplace culture.