Experience

Pink Tea Cafe

• United Kingdom
• Food and Beverage Services
• 1 - 100 Employee

• Social Media Executive and Content Creator

  • Apr 2021 - Present

  - Successfully spearhead content on social media platforms including Facebook, Twitter, Tik Tok, and Instagram - Manage social media planning for execution of marketing strategies and community management - Maintained strong social media and brand presence across Instagram, TikTok, Facebook, and Twitter - Implement marketing and promotion tactics that led to total growth in social media and an increase in website traffic from social media posts - Monitor online presence of company's brand and engage with users, strengthening customer relationships Show less



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Social Media Marketing Manager

  • Jan 2021 - Present

  -Currently freelancing for a number of clients -Providing expert guidance and direction for the business's social media presence. -Specializing in social media marketing strategy, content creation, Facebook Advertising, Brand engagement/ awareness, and ongoing daily management. -Currently freelancing for a number of clients -Providing expert guidance and direction for the business's social media presence. -Specializing in social media marketing strategy, content creation, Facebook Advertising, Brand engagement/ awareness, and ongoing daily management.



International House London

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• CELTA Course Trainee

  • Oct 2020 - Nov 2020

  -Tutored by William Morrow, Nick Hamilton, and Garth Cadden at IH London -Taught 2 hours in each class, Pre-intermediate, Intermediate, and Upper-intermediate level with multi nationalities -Lesson planning and delivered appropriate material for each class -Identified learning needs and offered constructive feedback -Delivered daily lessons through Guided Discovery Teaching approach with the students -Tutored by William Morrow, Nick Hamilton, and Garth Cadden at IH London -Taught 2 hours in each class, Pre-intermediate, Intermediate, and Upper-intermediate level with multi nationalities -Lesson planning and delivered appropriate material for each class -Identified learning needs and offered constructive feedback -Delivered daily lessons through Guided Discovery Teaching approach with the students



Burberry

• United Kingdom
• Luxury Goods & Jewelry
• 700 & Above Employee

• Luxury Sales Associate

  • May 2019 - Apr 2020

  - Brand Ambassador for Burberry - Provided strong product knowledge and high standard service - Achieved store targets and personal KPI’s - Driving CRM and building a strong rapport with clients - Cross-sell and upsell different store products TASK: Prospect, Commercial Outreach, and Appointments with clients - Worked in a fast pace environment, ensuring stocks are replenished, maintaining luxury shop floor standards, and in-store security. - Cooperated with the store manager for visual display on new season products. Show less



La Martina

• Switzerland
• Apparel & Fashion
• 100 - 200 Employee

• Luxury sales Associate

  • Aug 2017 - Oct 2018

  -Monthly market research about the industry's best practices. -Keeping a constant touch with customers and updating them on new products in-store. -Arranged and replenished stock. -Meeting monthly personal KPI and store targets. -Offered high standard service and assist customers in finding the right product -Managed store visual display -Managed ETP retail software solution -Monthly market research about the industry's best practices. -Keeping a constant touch with customers and updating them on new products in-store. -Arranged and replenished stock. -Meeting monthly personal KPI and store targets. -Offered high standard service and assist customers in finding the right product -Managed store visual display -Managed ETP retail software solution



Winter Warmers Coffee & Tea House

• Malaysia
• Legal Services
• 1 - 100 Employee

• Head Waiter

  • Dec 2015 - Jun 2017

  -Experienced in servicing and greeting customer -Greeted customer upon entrance and provide full services and handle cash drawer, cash transaction, and open-close daily sales report account. -Assisted customer regarding store operation, products, promotion, increase member card and product sales -Handled high volume customer dining and met customer needs -Calculated supplies receipt balance account and managed balance product stock. -Experienced in servicing and greeting customer -Greeted customer upon entrance and provide full services and handle cash drawer, cash transaction, and open-close daily sales report account. -Assisted customer regarding store operation, products, promotion, increase member card and product sales -Handled high volume customer dining and met customer needs -Calculated supplies receipt balance account and managed balance product stock.