Francisco Serrano

Marketing Coordinator at Pirate Ventures
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • Spanish Native or bilingual proficiency

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Credentials

  • Meta - Creator
    Paragon One
    Dec, 2021
    - Nov, 2024
  • SEO Certified
    HubSpot
    Feb, 2023
    - Nov, 2024
  • Fundamentals of Real Customer Success
    Udemy

Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Marketing Coordinator
      • Sep 2023 - Present

    • Co President
      • May 2022 - May 2023

      • Planned weekly meetings with board members and co-organized 20 club events with over 30 attendees • Developed a detailed budget for all events, contacted vendors, and purchased required materials• Contacted Mexican Consulate in Boston and coordinated a networking event with consulate members

    • Culture and Events Planning Director
      • Oct 2021 - May 2022

      • Planned and organized 10 club events with over 50 attendees • Assisted club president in planning weekly e-board meetings• Wrote descriptive notes at each board meeting

  • Hollywood Eagles at Boston College
    • Chestnut Hill, Massachusetts, United States
    • Project Manager | Writer | Director
      • Oct 2021 - May 2023

      • Wrote and directed an independent short film (https://youtu.be/i4rM0Y5drBg) with no funding • Cast the actors, scouted locations, and organized weekly meetings for production team • Oversaw post-production editing • Official Selection at 2022 Trinity Film Festival and Best Music Video at 2022 Lovesick Film Festival • Wrote and directed an independent short film (https://youtu.be/i4rM0Y5drBg) with no funding • Cast the actors, scouted locations, and organized weekly meetings for production team • Oversaw post-production editing • Official Selection at 2022 Trinity Film Festival and Best Music Video at 2022 Lovesick Film Festival

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Intern
      • Jun 2022 - Aug 2022

      • Coordinated and communicated with Business Development Representatives to develop leads and maintain them through structured sales conversations • Engaged with Account Executives by utilizing CRM platforms (Salesforce, Outreach, ZoomInfo, and LinkedIn Sales Navigator) to generate a list of over 200 C and D level executives 5 different companies for potential outreach • Supported the Renewals team by validating opportunities, developing quotes, and maintaining relationships with current customers • Researched potential new products or services that align with existing customers’ goals for the Customer Success team and collaborated with other interns to develop a presentation on research findings and presented it to the CEO • Created recommendations for marketing executives on how they can better tell their story on social media platforms including Facebook and Instagram Show less

    • United States
    • E-Learning Providers
    • 100 - 200 Employee
    • Meta Social Media Intern
      • Oct 2021 - Dec 2021

      • Performed social market research and competitive analysis of social media platforms (TikTok, Snapchat, Twitter, YouTube, Twitch and Clubhouse) to identify trends that generate engagement and business value for Meta • Researched and understood specific creators who have successfully built, engaged, and monetized their audience to understand social media dynamics and future trends • Created and delivered a compelling presentation to Meta executives showcasing insights of the market landscape and offered recommendations on how Facebook can attract and serve creators Show less

    • United States
    • Design Services
    • 100 - 200 Employee
    • Accounting Assistant
      • Nov 2020 - Aug 2021

      • Administered and processed all legal documents including checks and financial statements • Deposited all checks weekly to ensure financial compliance • Utilized Microsoft Excel to keep written documentation of all the company’s checks • Administered and processed all legal documents including checks and financial statements • Deposited all checks weekly to ensure financial compliance • Utilized Microsoft Excel to keep written documentation of all the company’s checks

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Experience | Social Media Management
      • Nov 2020 - Jul 2021

      • Served and connected with 57 customers per shift at the area’s busiest store for an average of 12 hours per week • Describe menu items to customers and made tailored product recommendations • Managed and grew the store’s social media account by 30% • Designed signs to advertise store products and events • Served and connected with 57 customers per shift at the area’s busiest store for an average of 12 hours per week • Describe menu items to customers and made tailored product recommendations • Managed and grew the store’s social media account by 30% • Designed signs to advertise store products and events

    • United States
    • Design Services
    • 100 - 200 Employee
    • Digital Marketing Intern
      • Dec 2016 - Dec 2018

      Through LinkedIn, I searched and connected with potential business partners for fortune 500 companies. I also translated 5 weekly blog posts from Spanish to English which were published. Finally, in various town hall events, I collaborated with a team to layout the company roadmap by presenting various improvements that could be made in the marketing department. Some of these improvements were eventually implemented in the company. Through LinkedIn, I searched and connected with potential business partners for fortune 500 companies. I also translated 5 weekly blog posts from Spanish to English which were published. Finally, in various town hall events, I collaborated with a team to layout the company roadmap by presenting various improvements that could be made in the marketing department. Some of these improvements were eventually implemented in the company.

Education

  • Boston College
    Bachelor of Business Administration - BBA, Marketing
    2021 - 2023
  • The Catholic University of America
    Student, International Business
    2019 - 2021
  • The Heights School
    High School Diploma
    2015 - 2019

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