Patient Intake Coordinator

• Aug 2022 - Present

Administrative Assistant

• May 2021 - Jul 2022

Provided support to the Escrow Department by assisting with customer service and administrative duties. Communicated requirements and information to clients and interpreted various agreements as they relate to closing and prepared documents required for transactions. Performed other related support duties, such as answering phone calls, processing mail, assisting customers, and entering data into multiple systems. Provided support to the Escrow Department by assisting with customer service and administrative duties. Communicated requirements and information to clients and interpreted various agreements as they relate to closing and prepared documents required for transactions. Performed other related support duties, such as answering phone calls, processing mail, assisting customers, and entering data into multiple systems.

Medical Receptionist

• Oct 2018 - Mar 2021

Administered and maintained daily front office operations, including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy. Developed and implemented a well-organized filing system and introduced effective scheduling techniques. Coordinated appointments, meetings, and other arrangements for supervisors and managers, which improved efficiencies and reduced labor hours. Administered and maintained daily front office operations, including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy. Developed and implemented a well-organized filing system and introduced effective scheduling techniques. Coordinated appointments, meetings, and other arrangements for supervisors and managers, which improved efficiencies and reduced labor hours.

Medical Receptionist

• Jan 2015 - Aug 2018

Received 40+ calls per day and redirected them to the appropriate departments. Approached all guests in a friendly, efficient, and service-oriented manner, contributing to a 12% increase in service satisfaction. Prepared, documented, and recorded patients' charts in the hospital’s software system. Received 40+ calls per day and redirected them to the appropriate departments. Approached all guests in a friendly, efficient, and service-oriented manner, contributing to a 12% increase in service satisfaction. Prepared, documented, and recorded patients' charts in the hospital’s software system.