Experience

Tactical Back Office, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Intake Specialist

  • Dec 2020 - Present

  Handles and receives orders for durable medical equipment supplies. Following up with the doctor's office if there are pending details needed. Verifying the customer's insurances over the phone. Takes inbound and outbound calls to confirm the order. Processes the order with the supplier. Reaching out to the customer to verify the order. Handles and receives orders for durable medical equipment supplies. Following up with the doctor's office if there are pending details needed. Verifying the customer's insurances over the phone. Takes inbound and outbound calls to confirm the order. Processes the order with the supplier. Reaching out to the customer to verify the order.



Buwelo Corporate

• United States
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Prior Authorization Specialist

  • Jul 2018 - Mar 2020

  Processing the prior authorization for several D.M.E supplies (CPAP, knee/leg brace, wheelchairs, etc.) and other specialty medications by filling out the prior authorization form, online and through verbal. Doing outbound calls with the doctor's office to obtain all necessary documents such as clinical notes, patient's insurance card, and prescriptions. Doing outbound calls with the insurance company and answer clinical criteria questions. Obtaining the determination of prior authorization submitted. Show less