Fritz A.

Travel Retails Customer Service Representative at Organico Travel Retail
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, Dubai, United Arab Emirates, AE
Languages
  • Arabic Number -

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Experience

    • United Arab Emirates
    • Retail
    • 1 - 100 Employee
    • Travel Retails Customer Service Representative
      • Nov 2022 - Present
    • Philippines
    • Retail
    • 100 - 200 Employee
    • Assistant Buyer
      • Mar 2021 - Nov 2022

      • Subclass: Breakfast • Managing local inventories and manage items per directed weeks supply. • Issuing Purchase Orders on a timely basis. • Creating weekly PO for auto-replenishment of local vendor. • Creating and sending order to vendor. • Tracks orders to make sure items (local and imported) make on-time delivery. • Handling all claims and support from vendors are collected on a timely basis thru STS. • Monitors merchandise expiry dates. • Updating incoming orders for both local and imported items. • Processing price and cost changed when necessary. • Monitor the forecast’s worksheet of fast-moving product for both local and imported items. • Coordinates with store about the updated promos. • Coordinates with vendor for ETA of each new order and re-order for both local & imported. Show less

    • United Arab Emirates
    • Freight and Package Transportation
    • 1 - 100 Employee
    • Merchandiser
      • Mar 2020 - Jun 2020

      • Brands: Oakley, New Era, Alpinestar, Stance, Gshock, Vogue, Asics, Rayban. • Assists the Buyer on orders placing and pricing, by supplying required reports and making suggestions. • Compile, review and process orders to vendor. • Record all purchases and know at any point what has been purchased and what is the OTB. • Review orders confirmations from the vendor. • Track and ensure shipping times are being followed by the vendor. • Ensure all paperwork and system requirements are done and the documents form vendor are correct in order to receive shipments. • Review invoices and shipments discrepancy, and solve any issues within. • Work with Buyer on shop distribution. • Create pick list and monitor shop allocation. • Monitor new collection launch. • Replenish stock as it sells. • Rotate stock as it needs, communicating/discussing the plans with Buyer. • Flag good/bad sellers or any positive/negative trends. • Monitor stock to sales ratio of brands, categories, items and stores and ensure stock is at optimal levels. • Suggest reorders and discounts based on data analysis. • Suggest actions to increase sales and to clear old stock. • Produce sales reports and analyze them in order to be fully aware of what is happening in the market, assess performance of brands, categories, items and stores and aid decision making. • Preparing and coordinate promotions and markdowns. • Coordinating with the store manager/in-charge for any issue occurring in stores. • Maintain a clear and clean information in the system, by uploading the correct information and revised old information. • Communicate often with stores to ensure stores are fully informed to get feedback from them about promotions, markdowns, product assortment, replenishment. Show less

    • Accounting
    • 1 - 100 Employee
    • Buying Assistant
      • Jul 2019 - Jan 2020

      • Directly reporting to Category Manager. • Preparing order working and initial allocation. • Creates item master for new style & barcodes. • Updating stock report. • Preparing Sell Thru, Weekly ROS and Week Cover. • Preparing Best Seller, Worst Seller, Top Store & Brand. • Updating and sending WTD, MTD and YTD Sales Report. • Updating ageing report on weekly basis. • Making sales analysis by store and/or by brand on weekly basis. • Sending monthly sales to other brands as required. • Updating and sending dashboard report (LFL for MTD & YTD, Brandwise Sales, Ageing Qty). • Updating and sending the Daily Sales Report. • Updating & sending Monday Report only for the active store for TY which includes TY vs LY sales comparison, Quarterly Sales, SOH, Store Ranking, % Conversion, Footfall, UPT, ATV. • Weekly store visits • Updating the Buy File (OTB) in season level. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Inventory Controller
      • Dec 2018 - Jun 2019

      Maintaining and updating records. Reporting discrepancies between physical counts and computer records. Prepare and submit inventory control reports to Director (IT Department). Coordinates to the supplier for expiry returns. Allocation of new range to different stores. Relocation of slow-moving items into fast-moving stores. Assisting the store and resolving the tickets which includes stock request. Preparing Weekly & Monthly orderable quantity to the supplier. Preparing monthly expiry reports and submitting it to Director (IT Department). Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records. Monitor stock level to avoid out of stock. Sending updated expiry vendor agreement to all stores. Coordinates with Ecom Team for product listings. System: AX Dynamics, Qlik, ZOHO (Service Helpdesk) Show less

    • Saudi Arabia
    • Retail
    • 100 - 200 Employee
    • Assistant Merchandiser
      • Oct 2018 - Nov 2018

      • Dubai office is closed and relocated in KSA. • Assistant Merchandiser for Marks & Spencer Brands (Womenswear, Menswear, Lingerie) for CIS Country (Armenia, Georgia, Kazakhstan) • Involving in process of buying with senior merchandiser, with helps of trend analysis at department and seasons collection. • Daily, Weekly, and Monthly Report to the Senior Management. • Comparative Report (LY vs. TY) in with variance in Business Plan and Cash Margin for all brand for Womenswear, Menswear, and Lingerie at Country and Store level. • Brand partner report based on Business Plan vs. Weekly Sales. • Sharing weekly feedback report from store manager and sending it to the Senior Management. • Sharing of X-Report (Sales Analysis and Performance) by Country Level, Store Level, Season Level, Top 20 Best sellers by Item Level & Store Level. • Maintaining Full Price (FP) vs. Markdown (MD) Tracker at Style level, Department and Country level to focus on full price sell through. • Promotion analysis for the promotion period (Country Level, Store Level and Department Level). • Sell through report by country level. • Business Plan Target vs. Actual Achieved tracker for the department to monitor sales trend. • Shipment Tracker in order to monitor the shipment status. • PO creation and uploading in system. • Determine departmental markdown recommendations on ageing inventories and analyzing sales trend for best sellers and focus on worst seller and taking required action. • Ensure that all the stock movement is updated in the system. • Promotion, Coupon Analyzing Sales trend for best seller and focus on worst seller and taking required action. • Analyzing Sales trend for best seller and focus on worst seller and taking required action. • & Price Change upload on system. • Stock transfer from stores to warehouse, and vice versa. • Software: RPM, RMS, Interface, Citrix, Oracle, Outlook Show less

    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Buying Coordinator
      • Aug 2016 - Sep 2018

      • Compiling, verifying and sorting information to prepare source data for computer entry. • Generating and compiling of stock report for the review of planning team. • Preparing order sheet as per the selection of products from the buyer. • Sending of PO to supplier which includes the following like target price, design, final price, made of, colors and card details to be use for each items. • Updating the order sheet to be review and finalization by the Buyer, Planning Head and Head of Buying before the production of materials. • Sending of distribution sheet to the supplier with allocation of stocks for other country like UAE, KSA, Kuwait, Bahrain, Egypt, Iraq, Lebanon. • Updating supplier information/details. • Scanning and photo copying different documents as required. • Answering telephone and email inquiries from supplier. Preparing Fair File for the upcoming fair outside the UAE such as stock report, season wise business, Hall and Booth details. • Sending and follow up emails to all buyers as per discussion by the Head of Buying. • Preparing Itinerary for travel for the Buyers and Head of Buying. • Preparing template for various reports with the approval of the Head of Buying. • Assisting other buyers if required. Show less

    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Stock Controller
      • Dec 2015 - Jun 2016

      • Responsible in the maintenance of orderliness of the areas allocated for the stocks and new arrived products. • Verifies the supplies received are listed in requisition order and invoice. • Inventories stocks and materials at the end of each delivery • Compiles report of stocks • Inspects item , as the quality and quantity against shipment documents • Opens, timestamps, separates and distributes incoming mail for different departments • Assist in training for lower –level workers. • Dispense items like mannequin, hanger, cloths and post amounts of items to inventory control cards/system. • Enter data and edit stock orders in computerized inventory system • Maintain updated records for all files such as receiving, delivery, and ending inventory. • Participate for monthly inventory. Show less

    • Purchasing Assistant
      • Sep 2013 - Sep 2015

      • Directly reporting to Purchasing Manager. • Advices staffs as to appropriate choices of standard items to be purchased for catering and restaurants. • Selects vendors, places orders, and may arrange for service contract. • Follows up on orders to ensure that products are shipped and delivered on promised dates. • Maintains records and follow up files of purchases, shipments, and related matters. • Maintains files of description of available products. • Performs related job duties as required. • Review and resolve supplier invoice discrepancies. • Perform monthly Inventory and sending the report promptly. • Perform data encoding to updates the purchases and quantity on hand. • Updating and sending LPO’s to the vendor. • Answering telephone inquiries from supplier about their payments, invoice variances, and other accounting issues. • Have an advance MS excel skills like vlookup, sumif, pvot, etc. • Can operate hardware like printer, computer, scanner, and etc. • Have an ability to acquire new knowledge and perform it on time. • I’m fast learner and can perform my task in minimal supervision. • Provide accounting and clerical support to accounting department. • Prepare and issuing invoices to customer. • Prepare and issuing updated SOA for the customer. • Provide assistance and support to company personnel. • Providing admin support to different outlet in terms of store managing, staff’s assistance, and other managerial related responsibilities. Show less

    • United Arab Emirates
    • Retail
    • 700 & Above Employee
    • Convenient Store Attendant
      • Feb 2012 - Jul 2013

      STOREKEEPER • Receives and inspects all incoming materials and reconciles with purchase orders; processes and distributes documentation with purchase orders; reports, documents and tracks damages and discrepancies on orders received. • Implements company policy and procedure for store compliance • Maintains records of all deliveries. • Fills supply requisitions; assists store supervisor to order adequate stocks. • Receives, stores, tags of products property. • Receives and stores documents and confidential files; maintains record of approved document and confidential file destruction. • Ships canceled and damaged items back to vendors (RTV) as appropriate. • Maintains the back store, records area, stores area in a neat and orderly manner. • Answers questions regarding procedures and resolves discrepancies regarding receipts, deliveries, and discrepancy. • Performed inventory management and ensuring the quantity from display and stock room are the same from the system. CASHIER/ STORE CLERK • Greats customer as they enter in C-store. • Enters purchases into cash register or Point of Sale (POS) to calculate total purchase price. • Accepts cash or bankcards for payments. • Counts money, gives change and issues receipt to the customer. • Maintains sufficient amounts of change in cash drawer. • Balances cash drawer and receipts for documents discrepancies. • Trains new staff for cashiering. • Assists customer in locating specific items • Assists in the other areas of store, such as clean up, shelf stocking and keeping merchandise displayed in an orderly manner. • Assist new employee in their duties on how to process transactions on the POS and restocking of items. • Maintaining cleanliness of the store. • Perform good customer service. • Responsible for ensuring that the right price tags are on the products. Show less

    • Pharmacy Assistant/Cashier/Stock Analyst
      • Oct 2009 - Feb 2012

      PHARMACY ASSISTANT/CASHIER • Attends to customer in friendly, fast, accurate, and reliable manner • Implement sales promotion and Practice suggestive selling during customer interactions. • Cleans and organize stocks in area of assignment and secures product at all times. • Performs inventory management functions in order to found out out-ofstock/critical stocks merchandise. • Ensure correct and complete processing of sale transaction, wraps and seals items with transaction record and compiles and forward sales document/collection n before the end of the shift. STOCK ANALYST ( Storekeeper) • Organizing and arranging of stocks in proper manner. • Weekly checking and monitoring of High Value Item. • Doing Expiry Monitoring Checking. • Receiving of stocks from the supplier. • Recording of receipts in the automated stock record system. • Inventory Management to ensure that all stocks are tally from actual quantity versus quantity on hand in the system. • Processing of Return to Vendor (RTV) to the supplier. • Processing of branch store transfer to assist the demand of needs in other branch. • Perform as Vault Custodian by ensuring that all money is correct and recorded in daily activities and other important documents are kept safe inside the vault. • Monitoring that all stocks are available to serve the customer’s need. • Sending of Daily Sales and other important files to the Head Office and Area Manager. Show less

    • Billing Clerk/Pharmacy Assistant
      • Oct 2008 - Oct 2009

      BILLING CLERK • Issuing invoices to the patient or relatives. • Performed daily closing and balancing of petty cash fund. • Performed accurate billing records of the patient and submit it whenever necessary. • Performed interact to patient or relatives about the hospital policy and conditions in regards to the terms of payment. • Performed other office activities to assists the Board of Trustees and other board of members about their needs in regards to the Hospital development plan. PHARMACY ASSISTANT • Maintain cleanliness and organize stocks according to its therapeutic use. • Records Patient’s prescription orders and dispense promptly. • Ensure cleanliness and orderliness of bio ref, cabinet, and double lock cabinets containing dangerous drugs. • Recording and filling Sales Invoice from the supplier, for Department of Health (DOH-Philippines) inspection purposes. Show less

Education

  • Philippine Women's University
    Practical Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
    2006 - 2008

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