Content Marketing Manager

• Jan 2023 - Present

Junior Ambassador, Congress Bundestag Youth Exchange for Young Professionals

• May 2022 - Present

The Congress-Bundestag Youth Exchange for Young Professionals is a reciprocal exchange for career-minded young adults and is supported by both the U.S. Congress and the Bundestag (German Parliament). Every year since 1983, approximately 75 college-aged Americans go to Germany and 75 college-aged Germans come to the U.S. to take part in this cultural and educational exchange. The Congress-Bundestag Youth Exchange for Young Professionals is a reciprocal exchange for career-minded young adults and is supported by both the U.S. Congress and the Bundestag (German Parliament). Every year since 1983, approximately 75 college-aged Americans go to Germany and 75 college-aged Germans come to the U.S. to take part in this cultural and educational exchange.

E-commerce Rockstar

• Jul 2022 - Aug 2022

Kaufmann für E-commerce

• Aug 2021 - Jul 2022

- Creating online stores via Shopify- Creating social media monthly & yearly reports- Analyzing social media accounts

Customer Success Manager

• Aug 2021 - Jul 2022

- Creation of technical onboardings for clients' new employees - IT-Support for clients' employees - Giving Asana-Workshops via the Asana Solutions Partner Programm - Ordering Apple hardware for Clients Employee‘s - Resetting Mac‘s & iPhone‘s - Support for Google Workspace clients - Creation of technical onboardings for clients' new employees - IT-Support for clients' employees - Giving Asana-Workshops via the Asana Solutions Partner Programm - Ordering Apple hardware for Clients Employee‘s - Resetting Mac‘s & iPhone‘s - Support for Google Workspace clients

Social Media Manager

• Nov 2020 - Jun 2022

- Creating social media campaigns - Managing ad campaigns - Creating and managing online live-events via Eventbrite - Newsletter campaign management via MailChimp - Backend administrative work of the VOD-Platform via Uscreen - Creating social media campaigns - Managing ad campaigns - Creating and managing online live-events via Eventbrite - Newsletter campaign management via MailChimp - Backend administrative work of the VOD-Platform via Uscreen

Kaufmann für E-commerce

• Oct 2020 - Jul 2021

In this role, I utilized Shopware for effective Shop management and Newsletter management. I performed further analysis of the online store to facilitate data-driven decision-making. I optimized online stores for blind people by enabling and improving screen reader functions. I performed conversion rate optimization by uncovering and implementing incremental improvements. I managed and maintained optimal stock levels via Descartes Pixi (ERP). • Increased Customer Lifetime Value (CLV) by conducting in-depth customer analysis. • Drove continuous improvements by compiling and summarizing data in marketing reports. • Improved brand and product awareness by establishing and maintaining strong influencer relations • Restructured the whole FAQ section based on customer concerns and findings to optimize the customer experience. • Led Product data management by capturing and managing the electronic information related to a product to reuse in business processes such as design, production, distribution, and marketing.

Kaufmann für E-commerce

• Aug 2019 - Sep 2020

In this role, I planned, designed, and developed robust business strategies by conducting Data analysis of Google Analytics and Google Shopping. I provided valuable insights into current market trends and outcomes by summarizing data in marketing reports. I ensured business improvements and wider reach through optimization, competition analysis, and keyword research.• Grew online store reach to a wider audience by serving as key SEO and SEA for the company.• Enabled business success by devising and deploying various social media and ad campaigns.• Oversaw and performed overall facets surrounding the product creation of offers for eBay and Amazon.

Product Data Manager

• Jan 2019 - Jul 2019

In this role, I updated and managed new incoming collections for www.giardino.de. I oversaw prices, product details & management of Product-Pages by using SAP Hybris• Performed Product data maintenance by liaising end-to-end with suppliersand product managers

Marketing Intern

• Sep 2018 - Nov 2018

- Comprehensive text creation (follow-up reports, blog posts, press releases, translations) - General research for acquisition, background information for preparing projects and meetings, advertising and promotional materials, photos and graphics for presentations - Design of the ZPLUSM intern blog (both layout and content) - Various back office activities (cover letter, administration, telephone acquisition, courier delivery, location research, filing, etc.) - Organising brainstorming sessions and documentations for briefings - Participation in day-to-day events such as DIE FAMILIENUNTERNEHMER's Africa Business Forum 2018 - Participation in photoshoots at a customer appointments. - Internal services such as the creation of transcripts and memos of internal and external appointments - Worked with Word, PowerPoint, Facebook Ads Manager & WordPress

Intern

• Jun 2018 - Jun 2018

- Helping with event planning - Managing orders for L-Acoustics orders - On set coordination of building stages - Helping with event planning - Managing orders for L-Acoustics orders - On set coordination of building stages

Content Creation Intern

• Dec 2017 - Dec 2017

- Managing clients BackUp's to Apple's iCloud - Edited videos for the company's YouTube channel "JOCR" - Managing clients Apple devices (iPhone, iPad, Mac & Apple Watch) - Responsible for the maintenance of multiple client's Apple devices & BackUps - Translating videos from German to English - Managing clients BackUp's to Apple's iCloud - Edited videos for the company's YouTube channel "JOCR" - Managing clients Apple devices (iPhone, iPad, Mac & Apple Watch) - Responsible for the maintenance of multiple client's Apple devices & BackUps - Translating videos from German to English

Apple Technician Intern

• Jul 2017 - Sep 2017

- Managing clients BackUp's to Apple's iCloud - Edited videos for the company's YouTube channel "JOCR" - Managing clients Apple devices (iPhone, iPad, Mac & Apple Watch) - Responsible for the maintenance of multiple client's Apple devices & BackUps - Managing clients BackUp's to Apple's iCloud - Edited videos for the company's YouTube channel "JOCR" - Managing clients Apple devices (iPhone, iPad, Mac & Apple Watch) - Responsible for the maintenance of multiple client's Apple devices & BackUps

Schüler im Chefsessel

• Mar 2017 - Mar 2017

Internship through „DIE FAMILIENUNTERNEHMER“. CEO for a day. Internship through „DIE FAMILIENUNTERNEHMER“. CEO for a day.

Technical Product Design Internship

• Nov 2016 - Nov 2016

- Creating models with CAD (Solid Edge ST9) to fit the current machinery - Creating models with CAD (Solid Edge ST9) to fit the current machinery

Web Development Intern

• Apr 2016 - May 2016

- HTML, CSS & Java Script - Tested newly built features to improve software that was built by the company - Managed 3D-Printers & managed customers orders - Visited clients and managed their needs - Improved a clients checkout-process with tunneling - Translating websites from English to German - HTML, CSS & Java Script - Tested newly built features to improve software that was built by the company - Managed 3D-Printers & managed customers orders - Visited clients and managed their needs - Improved a clients checkout-process with tunneling - Translating websites from English to German