Experience

Vinter
• Sweden
• Advertising Services
• 1 - 100 Employee
• Project Manager

  • Aug 2023 - Present


H&M

• Belgium
• Construction

• Merchandise Manager - Scandinavia

  • Jan 2021 - Aug 2023

  - Building concept strategy and commercial planning for H&M Beauty and Home concepts - Optimize and drive net selling and growth by setting and following up on commercial focuses and activities - Plan and optimize stock levels to create a profitable and attractive customer offer for each location - Affect assortment and buying levels, timing, activity plans, campaigns and sale strategies - Weekly, monthly and ad-hoc analysis to follow up on key selling and stock KPIs and customer behaviour patterns to maximise sales and growth - Analysis based actions to meet customer demands and preferences Show less



Retail House - Shopper Marketing Agency

• Sweden
• Advertising Services
• 1 - 100 Employee

• Project Manager Merchandising

  • Aug 2018 - Jan 2021

  - Project management within merchandising and brand activation, responsible for Nordic team - Design, plan and implement in-store shopper marketing campaigns on a Nordic basis for leading retailers and well-known brands (such as Elgiganten, Philips and Procter & Gamble) to increase prescence and visibility - The position required attention to detail, great flexibility and the ability to prioritise and execute on several projects simultaneously - My projects included responsibility for the whole project process, including economic responsibility for budgets, quoting, costing, analysis and following up results and profitability - Responsible for coordination and creation of POS material together with the creative design team, logistic planning and creation of task descriptions and activity instructions for the field force Show less



Telia Company

• Türkiye
• Chemical Manufacturing
• 1 - 100 Employee

• Corporate Customer Advisor

  • Jun 2012 - Aug 2018

  - Worked with sales and consulting in digital channels such as chat and e-mail, assisting corporate customers. - Previously, I provided first line support for broadband, telephone and TV services serving private customers - Besides technical skills and ability to simultaneously work in several IT-systems, the position required stress tolerance as well as good communication and problem-solving skills. - Worked with sales and consulting in digital channels such as chat and e-mail, assisting corporate customers. - Previously, I provided first line support for broadband, telephone and TV services serving private customers - Besides technical skills and ability to simultaneously work in several IT-systems, the position required stress tolerance as well as good communication and problem-solving skills.



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Waitress

  • Feb 2012 - Apr 2012

  - Seasonal work at a ski resort where I served international guests at breakfast, lunch, dinner as well as large banquets - A service-minded and efficient approach was needed in order to provide the best customer service and experience possible. - Seasonal work at a ski resort where I served international guests at breakfast, lunch, dinner as well as large banquets - A service-minded and efficient approach was needed in order to provide the best customer service and experience possible.



Max Burgers

• Sweden
• Restaurants
• 700 & Above Employee

• Assistant Restaurant Manager

  • Jan 2009 - Jan 2012

  - Responsible for day to day running of the restaurant- Staff planning and placing personnel on the right stations- Stock ordering and management, daily reporting of sales, cash registration and banking. - Active in the opening of several new branches in Sweden and Norway, responsible for the training of new employees.

• Restaurant Assistant

  • Nov 2005 - Dec 2008

  - Part-time job during my secondary school studies- Served customers at cash register, drive-in and grill- The position required a fast working pace, great focus on customer service and additional sales.