Freya Rose Pirbhai, PHRi

Human Resources Business Partner at Rural and Remote Division of Family Practice
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA
Languages
  • Spanish Limited working proficiency
  • French Limited working proficiency
  • Gujarati Elementary proficiency
  • Urdu Elementary proficiency

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Bio

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5.0

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Wendy Saccuzzo

In this fast paced world, I appreciate how thoughtful Freya is in her approach to both communication and prioritization. She's supported our team through shifting priorities as we have been growing and strategizing and isn't afraid jump in when and where her support is needed.

Laura Roeder

Freya is an incredible problem-solver. She has a true gift for both the "human" and "logistics" side of anything in the people ops realm. She always takes a people-first approach looking at everyone as a whole person, not just a job function. She is positive, enthusiastic, and keeps on trying new avenues until the goal has been achieved! Working with Freya I always feel 100% confident that our team is being treated with respect and compassion.

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Credentials

  • Esthetics and Spa Therapy
    Blanche Macdonald Centre
    Sep, 2005
    - Oct, 2024
  • Professional in Human Resources - International (PHRi)
    HR Certification Institute - HRCI
    Feb, 2019
    - Oct, 2024

Experience

    • Health and Human Services
    • 1 - 100 Employee
    • Human Resources Business Partner
      • Jul 2023 - Present

      ✅ Lead the recruitment for all vacancies at the Division from planning to onboarding. ✅ Implement the Division’s employee engagement and recognition programs in collaboration with the Executive Director and Operations Coordinator including but not limited to the annual employee engagement survey, years of service program etc. ✅ Maintain and enhance as capacity allows the Division’s orientation and training programs for staff and physician leaders and members. ✅ Support the Executive Director, Operations Coordinator and Board Development Committee with planning and implementing the Board Orientation. ✅ Collaborate with the Operations Coordinator, Executive Director and Board Development Committee to implement recognition planning for the AGM. ✅ Maintain the Division’s Learning and Development programs and provide input into the Divisions all all-member retreat. Show less

    • People Operations and HR Consultant
      • Jul 2022 - Present

      Self-employed, offering fractional HR consulting to multiple clients ✅ Oversee the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding for various roles in the organization ✅ Conduct employee engagement surveys and facilitated feedback sessions with leadership teams to identify areas of improvement ✅ Coordinate performance management processes, including goal-setting, performance evaluations, and development plans ✅ Develop and implement training programs for new hires and ongoing employee development Collaborate with cross-functional teams to ensure compliance with HR policies and legal requirements ✅ Contribute to HR projects, such as HRIS implementation, benefits administration, and diversity, equity, and inclusion programs ✅ Offsite retreats and event planning and more! Show less

    • United States
    • Media Production
    • 1 - 100 Employee
    • People Operations Business Partner
      • Jan 2023 - Present

      ✅ Organizing and managing team documents ✅ Performing bookkeeping and budgeting tasks ✅ Providing financial support to the team ✅ Assisting with general operations and administrative duties ✅ Implementing human resources policies and procedures ✅ Coordinating and overseeing project activities ✅ Organizing and managing team documents ✅ Performing bookkeeping and budgeting tasks ✅ Providing financial support to the team ✅ Assisting with general operations and administrative duties ✅ Implementing human resources policies and procedures ✅ Coordinating and overseeing project activities

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Remote-First Ambassador
      • Jan 2018 - Present

      I am so proud to be a part of the #remotefirst community together with hundreds of #remotework experts and leaders! 🔥 Sign up to join us and let’s shape the future of work together! 👉 https://lnkd.in/dgQhyZUj I am so proud to be a part of the #remotefirst community together with hundreds of #remotework experts and leaders! 🔥 Sign up to join us and let’s shape the future of work together! 👉 https://lnkd.in/dgQhyZUj

    • Germany
    • TEEMA Member Executive Assistant
      • Jan 2023 - Jul 2023

      ✅ Managing schedules and calendars ✅ Communication management ✅ Administrative support: drafting and typing correspondence, creating reports and presentations, and maintaining files and records. ✅ Meeting coordination ✅ Travel arrangements ✅ Project management: planning, coordination, and follow-up. ✅ Event planning ✅ Research ✅ Confidentiality ✅ Managing multiple tasks and priorities, and able to work independently and proactively to meet needs. ✅ Managing schedules and calendars ✅ Communication management ✅ Administrative support: drafting and typing correspondence, creating reports and presentations, and maintaining files and records. ✅ Meeting coordination ✅ Travel arrangements ✅ Project management: planning, coordination, and follow-up. ✅ Event planning ✅ Research ✅ Confidentiality ✅ Managing multiple tasks and priorities, and able to work independently and proactively to meet needs.

    • Canada
    • Executive Offices
    • 1 - 100 Employee
    • Fractional People Operations + Human Resources Partner
      • Nov 2021 - Jun 2022

      Take It Easy Group, Remote — People Ops, HR Executive Partner ✅ Managed recruitment and selection process, from job posting to offer ✅ Coordinated employee orientation and onboarding programs ✅ Developed and implemented policies and procedures to ensure compliance with employment laws and regulations ✅ Conducted employee relations investigations and resolved conflicts ✅ Coordinated performance management processes, including goal-setting, performance evaluations, and development plans ✅ Participated in HR projects, such as HRIS implementation and benefits administration Show less

    • United Kingdom
    • Design
    • Human Resources Manager
      • Sep 2021 - Jun 2022

      ✅ Supporting Executives and high-level staff members with EA support including day-to-day email, calendar, travel and expense management ✅ Administering payroll, and benefits, and taking care of all HR needs and compliance. ✅ General operations and administrative duties. ✅ Planning, executing and creating company retreats aligned with the company goals to foster team bonding and engagement. ✅ Working within company budgets to maximize the experience, tracking all expenses and receipts. ✅ Travel coordination for in-person meetings, conferences, and events. ✅ Team Onboarding & Off-boarding ✅ Partnering with companies for hiring and growing their teams. Providing support around the recruitment process from writing job descriptions to interviewing and finding great candidates for the role. ✅ Creating and executing an aligned onboarding experience for new hires, supporting the transition through the entire process. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operations Consultant
      • May 2021 - Nov 2021

      ✅ Acted as the primary liaison for clients, serving as their first point of contact for inquiries, requests, and concerns. ✅ Maintained and updated client dashboards with accurate and timely data on job postings, retention rates, and other relevant metrics to facilitate informed decision-making. ✅ Implemented process improvements to optimize workflow efficiency and enhance the overall client experience. ✅ Produced, formatted, and proofread all job postings for the Job Board daily, while offering guidance to clients on language usage and inclusivity. ✅ Fostered positive relationships with clients and partners through regular follow-up communication and attentive customer service. ✅ Developed and curated career-related content and valuable resources for community members, as well as hiring content and best practices for clients. Show less

    • People Ops Manager
      • Oct 2016 - May 2021

      ✅ As a People Operations Manager for a small SaaS team, I focused on enhancing overall employee satisfaction and engagement within the company. ✅ By facilitating various benefits, perks, and other offerings, I worked to ensure that our employees felt valued and supported. In addition, I ensured that our work environment communication and messaging aligned with our company values, vision, and mission, which helped to promote a positive and cohesive culture.✅ To further strengthen our team collaboration, I led and promoted various fun work activities that fostered creativity and encouraged collaboration among team members. I also managed our company culture spending, focusing on specific goals and outcomes that aligned with our values and mission while staying on budget.✅ As the main point of contact for HR and benefits, I provided administrative assistance for functions such as hiring, recruiting, and employee record-keeping. Additionally, I handled PR bookings and schedule requests, ensuring a smooth and organized operation.✅ To promote team building and collaboration, I coordinated company retreats and travel for in-person meetings, conferences, and events. As part of my dedication to a positive onboarding experience, I created a comprehensive onboarding process from scratch, guiding new hires through company orientation and setup of benefits and other programs.✅ Finally, I am particularly proud of the co-created paid internship program for recent graduates from minority groups that I helped to develop, which provided valuable mentorship and experience in the tech industry. This initiative demonstrated our commitment to diversity and inclusion within our company and the wider community. Show less

    • Customer Experience Pro
      • May 2016 - Oct 2016

      MeetEdgar is a social media management tool that automates content re-sharing and optimizes social traffic designed to help brands perform the tasks of a content manager without needing to hire one.✅ Consistently delighted the user through expert Customer Experience focus ensuring a seamless interaction with MeetEdgar and its features✅ Composed weekly emails and in-app messages to users to educate and inform on features, tools, and new releases✅ Wrote and scheduled automated messages and campaigns for users and prospects and contributed to MeetEdgar’s Instagram stories✅ Collaborated closely with Marketing and Copy Editors to ensure consistent brand voice and overarching brand alignment✅ Responded to all CX questions via Twitter and Facebook Show less

    • Owner and Entrepreneur
      • Nov 2011 - Apr 2016

      I acquired my diploma in Esthetics and Spa Therapy from Blanche Macdonald as a Skin Therapist. The biggest reward working in this role are the incredible relationships I have built with my clients. Face It - A Nutritional Spa offers personal skin care services and organic products for your skin, your body and your home. I specialize in skin care services including: face treatments, face and body waxing, manicures and pedicures, and massage. I also offer certified organic products including: skincare, nutrition supplements, healthy foods, home care and cleaning products. Prevention is key. Ask me how you can start taking care of your mind, body, and skin. I can help! Show less

    • Marketing & Member Support
      • Apr 2014 - Mar 2016

      I am a connector. I thrive when creating and building connections between TEEMA members and the support they need to be successful. TEEMA Solutions Group Inc. (TEEMA) has become one of the fastest growing Staffing Solutions company in North America. Our focus is delivering full-cycle staffing solutions, whether that is short term, contract or long term, permanent. We love our clients and we support them by placing quality people in the right position at the right time. TEEMA is governed by rock solid values, a mandate to empower our members and a commitment to excellence. Our Members are the most tenured in the staffing industry, with deep and wide networks of talented resources. We are passionate about what we do. Our clients have access to a wealth of experience unsurpassed in staffing. We believe the future is about ‘disrupting our industry‘ and our rapid growth is evident of that (cited by Profit 50, Red Herring, INC 5000 and Branham 300). Come join the revolution. Show less

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • Office and Operations Manager
      • Jan 2013 - Apr 2014

      Tekara is a boutique management consulting firm passionate about changing the energy and impact of business. We are catalysts -- helping organizations be effective and operate in the sweet spot that allows them to thrive. We take a holistic approach to organizational effectiveness. Our services are integrated, allowing for sustainable solutions to emerge. We focus on four development outcomes (leadership, culture, strategy, organizational design) which are supported by our tools of transformation (coaching, facilitation, communication, research) and the management of change that enables every effective shift. As Tekara’s Office and Operations Manager, I act as the glue between Tekara and all of it’s associates. With an eye for detail and a strong passion for organization and action, I am able to support any and all of Tekara’s operations with zeal. My role and responsibilities include wearing many hats: I manage operations, offer support to Tekara associates, project management, event coordination, communications and marketing, social media strategy and campaigns, policies and procedures development and execution, maintaining and evaluating technology systems, IT support, training and support Current program offered through Tekara: Emerge Leadership Training: www.emerge.is Show less

    • Finance Assistant and EA to the VP of Finance
      • Feb 2012 - Sep 2012

      Founded in 1986, The England Group has established itself as one of North America's premier real estate investment companies, with a proven track record of successfully syndicating and managing multi-family residential properties across Canada and the United States. The England Group’s primary focus is on investing in newer, high-end multi-family projects located in cities and communities with strong fundamentals and their mission is to maximize cash flow and long-term appreciation for investors while preserving their capital. My role at The England Group was to manage all investor relations for the company. I was the primary contact and support for the investors. Any and all communication between the investors and the company were documented within the client database system. I kept this up to date and supported the team to maximize efficiency across our company archives. I prepared the quarterly tax packages for each investor. I was part of the core team that prepared for the annual AGM meetings, handling all event details from location, catering and presentation materials. I also prepared meeting minutes for all 9 AGMs. Within my role I was also the right hand support to the VP of Finance. The responsibilities included, but not limited to: maintaining schedules and emails, corresponding to stakeholders, investors and partners, arranging all travel details and schedules. Show less

    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Office Manager/Bookkeeper and IT Support
      • Feb 2010 - Jan 2012

      An award-winning PR firm specializing in Crisis Management and ongoing Media Relations. Office Manager --Organize and assist in running a small head office for various companies owned by an Executive. --Manage accounts, invoices, and processing payables for three companies. --Perform credit card reconciliations, process expense reports and client disbursements. --Manage email system, company servers and problem solve IT issues for staff. --Assist with legal contracts, setting up benefits, payroll etc for new hires. --Monitor & analyze internal processes, procedures & policies. --Implement changes to maximize administrative efficiency. --General office management duties (couriers, filing, telephone, conference calling, catering etc.). --Executive Assistant support (manage President’s calendar, travel, meetings, and projects). --Coordinate staff and client events, Christmas parties, client meetings and travel. --Work independently, manage time effectively and multi task. --Managing two online media companies – ability to be flexible and responsible in any and all areas. --Implement efficient practices, manage staff and management demands successfully. --Transcribing, conducting interviews, creating job profiles, managing website. Greatly proficient with Simply Accounting, Quickbooks and BillQuick. Great attention to detail, time keeping, flexibility and impeccable organizational skills. Selected Achievements: --Produced 20% savings increase on office supplies through researching and finding new supplier, implemented new email service, transitioned from Microsoft Exchange to Google Cloud. Show less

    • Skin Therapist, Owner & Entrepreneur
      • May 2008 - Jan 2010

      Skin Savvy Esthetics Studio is a Vancouver Spa that offers personal care services. Skin Therapist/Esthetician --Provide professional skin care services for clients on a regular basis. --Offer expert advice to clients about their skin related concerns. --Educate clients and promote sales. --Offer excellent customer service, personable and professional services. --Withstand the pressure of working in an extremely busy location. --Create and market various events to promote and generate business. --Manage the business, finances, create budgets, goals and forecasts Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • Head Skin Therapist
      • Sep 2005 - Apr 2008

      A Touch Above is a Vancouver Spa offering personal care services and Electrolysis. Head Skin Therapist. --Serviced clients with a range of skin care services --Handled cash transactions, maintaining accuracy in transactions --Provided excellent customer service --Implemented marketing campaigns Selected Achievements: --Produced 10% increase in up-selling skin care products --Trained new staff A Touch Above is a Vancouver Spa offering personal care services and Electrolysis. Head Skin Therapist. --Serviced clients with a range of skin care services --Handled cash transactions, maintaining accuracy in transactions --Provided excellent customer service --Implemented marketing campaigns Selected Achievements: --Produced 10% increase in up-selling skin care products --Trained new staff

Education

  • Emerge Leadership Training
    Leadership Training, Leadership Training
    2013 - 2013
  • Blanche MacDonald
    Skin Therapist, Esthetics
    2005 - 2006
  • University of Hertfordshire
    Business and IT, Business and Information Technology
    2001 - 2004

Community

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