Freya Shearn
Customer Assistant at Marks & Spencer Food- Claim this Profile
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Topline Score
Bio
Experience
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Marks & Spencer Food
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France
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Retail Groceries
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1 - 100 Employee
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Customer Assistant
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Nov 2020 - Present
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Head kitchen Porter
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Jul 2019 - Jul 2020
Built close relationships through training new kitchen porters Responded with resilience to the pressure of a busy restaurant Worked in a fast paced environmentGained the ability to work without direct supervision Built close relationships through training new kitchen porters Responded with resilience to the pressure of a busy restaurant Worked in a fast paced environmentGained the ability to work without direct supervision
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Receptionist
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Feb 2018 - Apr 2020
Strong organisational skills in order to ensure the function of the business Showed creative skills when learning the company’s product Answered a high volume of calls per day, keeping customers up to date on product updates and offersGuaranteed the confidentiality of customers, making sure no personal information was available to the wider public Strong organisational skills in order to ensure the function of the business Showed creative skills when learning the company’s product Answered a high volume of calls per day, keeping customers up to date on product updates and offersGuaranteed the confidentiality of customers, making sure no personal information was available to the wider public
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Waitress
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Apr 2018 - May 2019
Confidently communicated with a diverse range of peopleConsistently provided professional, friendly, enthusiastic serviceResolved customer disputes effectivelyHandled financial transactions Confidently communicated with a diverse range of peopleConsistently provided professional, friendly, enthusiastic serviceResolved customer disputes effectivelyHandled financial transactions
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Education
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University of Surrey
criminology and sociology, Criminology