Freya Kyrstein
Customer Success / Customer Account Manager at Nevvon- Claim this Profile
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Bio
Experience
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Nevvon
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United States
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E-learning
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1 - 100 Employee
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Customer Success / Customer Account Manager
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Dec 2020 - Present
Do you want to decrease your payments and expenses for your caregiver’s in-service annual training while dramatically improving your customer satisfaction? We built an app-based Learning Management Software that will save you money and time. Nevvon believes that better training results in better care. Press Rewind Nevvon was born out of a clear need in the marketplace. Every year, healthcare companies spend countless hours and thousands of dollars to ensure that… Show more Do you want to decrease your payments and expenses for your caregiver’s in-service annual training while dramatically improving your customer satisfaction? We built an app-based Learning Management Software that will save you money and time. Nevvon believes that better training results in better care. Press Rewind Nevvon was born out of a clear need in the marketplace. Every year, healthcare companies spend countless hours and thousands of dollars to ensure that the caregivers they hire and place are skilled, trained, educated and certified according to the precise requirements of the state they operate in. We know because we used to be one of them. This antiquated process is inefficient and expensive, not to mention the fact that there are a host of other issues that often occur along the way. Once upon a time, we owned and operated a home care agency with thousands of caregivers on our roster. Managing the certification and continued education of every one of them was a cumbersome, time consuming and costly process. We realized that this very real pain point wasn’t only experienced by our company, but was also a problem that seemed to come part and parcel with the trade. We set out to make a change. Education gone mobile We started by building a comprehensive education platform exclusive to caregivers, which covers a wide range of subjects including dementia care, respiratory diseases, falls prevention, etiquette, sexual harassment training and many more. After performing market tests, conducting surveys and running focus groups to gain valuable data, Nevvon identified the precise user app preferences of our target audience. We took this information and developed our own mobile app to cater to these very preferences. Email us at getintouch@nevvon.com or call us at 1-855-963-8866 Show less
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Education
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Vancouver Island University
Bachelor of Arts, Minors in Psychology and Visual Arts -
Frances Kelsey Secondary
Diploma