Frenz Cabagnot

IT Manager at Arts Midwest
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Contact Information
us****@****om
(386) 825-5501
Location
St Paul, Minnesota, United States, US

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Credentials

  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Dec, 2020
    - Oct, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Aug, 2019
    - Oct, 2024
  • VCP5, VMWare Certified Professional
    VMware
    Apr, 2013
    - Oct, 2024
  • CCNA
    Cisco
    Jan, 2010
    - Oct, 2024
  • CCNA Voice
    Cisco
    Jun, 2010
    - Oct, 2024
  • MCTS, Windows Server 2008 R2
    Microsoft

Experience

    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • IT Manager
      • Oct 2021 - Present

      Manages all IT applications for Arts Midwest that include Office365, Salesforce, Asana, Zoom, and other collaborative tools that helps the organization work in a cloud based environment. Manages local area network and security system. Projects accomplished: Local Area network migration to new location File migration from DocuSign CLM back to Salesforce Migration from Ring central VOIP to Zoom Phone Migration to MS Teams Manages all IT applications for Arts Midwest that include Office365, Salesforce, Asana, Zoom, and other collaborative tools that helps the organization work in a cloud based environment. Manages local area network and security system. Projects accomplished: Local Area network migration to new location File migration from DocuSign CLM back to Salesforce Migration from Ring central VOIP to Zoom Phone Migration to MS Teams

    • United States
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Network and Systems Adminstrator
      • Aug 2018 - Oct 2021

      Manages Dynatronics IT Operations. Experienced in Microsoft Enterprise systems (Active Directory, DNS, DHCP, File/Print Server, O365, Teams, group policies), Data Center management (SAN, Hyper-V cluster, VM operations), Network (Switch, Router, Firewalls, Wifi, VOIP), Servers/Workstations(Windows Server 2008,'12,16 Windows 7, 10, SQL 2008, 17) Backup systems (Carbonite, Barracuda), and Security (Sentinel One Anti-Virus, Mimecast spam filter). Projects accomplished (SAN system migration, VOIP system migration, Fortigate Firewall Upgrade, Velo Cloud SDWAN upgrade, Exchange mailbox migration, Data Center cluster Migration) Show less

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • System Administrator
      • Aug 2017 - Aug 2018

      Field incoming service requests using Auto Task ticketing system and utilized Kaseya for remote support. Interacted with clients in a courteous and respectful manner through phone, email, or Auto Task. Supported multiple clients with Enterprise environments with Windows Server (2008, 2012, 2016),Windows Clients systems (7, 10) and Apple computers. Performs troubleshooting with Microsoft software and technologies, which are composed of MS Office (2010,2013,2016, 365), Active Directory, Exchange (2010 & 2013), Group Policy, DHCP, RDP, and DNS. Assist clients with network security devices like spam filters, firewalls, VPN, and anti-virus programs. Show less

    • United States
    • Education Management
    • Network Infrastructure Coordinator
      • May 2017 - Aug 2017

      Assist University employees with data and phone services. Utlilized ServiceNow ticketing systems to fulfill data and phone requests. Configured PBX and switches according to request. Assist University employees with data and phone services. Utlilized ServiceNow ticketing systems to fulfill data and phone requests. Configured PBX and switches according to request.

    • United States
    • Broadcast Media Production and Distribution
    • 200 - 300 Employee
    • IT Support Specialist
      • Sep 2013 - Apr 2017

      Supported an Enterprise level environment composed of Microsoft Server (’03, ’08, ’12), Windows (7 & 10), and Apple computers. Interacted with Microsoft Technologies composed of Hyper-V, Active Directory, Exchange 2010, WDS, Group Policy, DHCP, and DNS. Hands-on experience with Cisco switches, Firepower, Call Manager, Unity, and Wireless Access Controllers. Familiar with Enterprise Anti-virus, Spam Filtering, VPN, VMWare, and SAN systems. Experienced in LAN troubleshooting using tools like Spiceworks, SolarWinds, and Fluke. Built servers and supported server hardware maintenance. Show less

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • IT Support Specialist
      • Feb 2011 - Feb 2013

      Supported a Windows client-network environment composed of 100-150 laptops/computers. Maintains network environment composed of Windows 7, Server 2008, Active Directory, and Exchange 2010. Assist Technology Consultant in network upgrade projects and documentation. Supported a Windows client-network environment composed of 100-150 laptops/computers. Maintains network environment composed of Windows 7, Server 2008, Active Directory, and Exchange 2010. Assist Technology Consultant in network upgrade projects and documentation.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Administrator
      • Sep 2007 - Oct 2011

      As IT Administrator, I managed the company's Healthcare IT systems. Kept home health care software and data up to date. Created reports according to the needs of the Director of Nursing or other home health professionals. Made back up of healthcare database. Assisted in patient care validation and information for billing purposes. Trained other health care professionals in efficiently using home health software. Maintained desktops, laptops, printers, software and other network hardware devices to ensure productivity of work place. Show less

Education

  • Trailhead by Salesforce
    2019 -
  • De La Salle University
    Bachelor's Degree, Computer Science
  • Moraine Valley Community College
    Cisco Network Professional Certificate

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