Salesforce Consultant

• Apr 2021 - Present

Freelance Salesforce Administrator

• Oct 2019 - Apr 2021

Salesforce Certified Administrator/Consultant/Trainer

• Jan 2019 - Oct 2019

LearningCurv (formerly EBQ) is a Salesforce Consulting Partner which trains and equips business professionals with the knowledge they need to master their Salesforce platform.Created and Managed custom fields and objects, workflow rules and process builder automation, record types, data validation, page layouts and third-party integrations.Educated client end-users and "Power Users" through screen share trainings and Q&A covering Salesforce functionality within their unique Org.Designed and Implemented custom reports and dashboards in accordance with end-user needs.Conducted data cleanup, backup, imports and migrations from other CRM sytems.

Business Development

• Jun 2018 - Jan 2019

Handle outsourced business development for companies in multiple industries.Effectively use product and industry/vertical knowledge to determine best contacts.Utilize Salesforce.com as CRM to build, maintain, and nurture pipeline.Continuously learn new product/industry information to remain up-to-date and efficient.Make cold calls, construct effective email templates, and handle warm marketing leads. Handle outsourced business development for companies in multiple industries.Effectively use product and industry/vertical knowledge to determine best contacts.Utilize Salesforce.com as CRM to build, maintain, and nurture pipeline.Continuously learn new product/industry information to remain up-to-date and efficient.Make cold calls, construct effective email templates, and handle warm marketing leads.

Sales Associate

• Jun 2013 - Feb 2014

Generated sales by utilizing consultative selling techniques to solve customer problems and meet their needsMulti-tasked in a fast paced team environmentEducated and engaged customers through product demonstrationsUtilized continuous learning to keep abreast of rapidly evolving wireless communication technologies Generated sales by utilizing consultative selling techniques to solve customer problems and meet their needsMulti-tasked in a fast paced team environmentEducated and engaged customers through product demonstrationsUtilized continuous learning to keep abreast of rapidly evolving wireless communication technologies

SIGINT Support Team Operator

• Oct 2007 - Dec 2009

Honorably discharged at the rank of E-5/SgtHeld TS/SCI security clearanceInstalled and operated radio intercept equipmentMonitored, transcribed, and translated intercepted target communicationsWrote and disseminated TS/SCI intelligence reports used by analysts to detect and deter insurgent activitiesPerformed exploitation and analysis of foreign communication devicesMaintained accountability of classified equipmentMentored new personnel on collections procedures and equipment

Arabic Cryptologic Linguist

• Dec 2004 - Dec 2009

Honorably discharged at the rank of E-5/SgtMonitored, transcribed, and translated intercepted target communicationsPerformed analysis and exploitation of designated foreign radio communicationsInstalled and operated radio intercept equipment

Assistant Manager

• Dec 1996 - Jan 2004

Opened and Closed daily registerOpened and Closed lunch buffetOperated phones and Computer Ordering SystemOrganized and Ran delivery routesTrained new employees Opened and Closed daily registerOpened and Closed lunch buffetOperated phones and Computer Ordering SystemOrganized and Ran delivery routesTrained new employees

Sales Associate

• Jan 2002 - Jan 2003

Managed independent kiosk located on the premises of 3rd party companyConsistently activated new customer accounts through solicitation from location with no external advertisingGenerated sales by utilizing consultative selling techniques to solve customer problems and meet their needsEducated and engaged customers through product demonstrationsUtilized continuous learning to keep abreast of rapidly evolving wireless communication technologies Managed independent kiosk located on the premises of 3rd party companyConsistently activated new customer accounts through solicitation from location with no external advertisingGenerated sales by utilizing consultative selling techniques to solve customer problems and meet their needsEducated and engaged customers through product demonstrationsUtilized continuous learning to keep abreast of rapidly evolving wireless communication technologies