Experience

Westchester Community Opportunity Program - WestCOP

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Assistant Program Director

  • Aug 2021 - Present

• Case Care Worker

  • Mar 2020 - Aug 2021



Arms Acres

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Substance Abuse/Mental Health Manager

  • Mar 2019 - Present

  • Monitor and supervise counselors, security, maintenance, and medical staff• Prepare and handle staff payroll, supervisions/yearly & quarterly goals• Schedule staff effectively for yearly mandated safety trainings, time off requests, as well as monthly schedulingto ensure the facility is properly staffed• Meet with upper management/administration to brief and discuss updates on shift, staff, and overallcompany’s development and goals• De-escalate and redirect patients that deal with substance abuse and mental health issues• Create, report, and send a daily global and census report on patients scheduled admissions/discharges , as wellas activities, concerns, and issues that occurred during shift• Uphold and enforce company policy Show less

• Security Officer

  • Feb 2017 - Mar 2019

  • Defused volatile patient situations calmly and courteously• Prepared reports and communication for senior management• Monitored and evaluated unit performance on key security issues, recommending corrective action planswhere appropriate• Analyzed and investigated all incidents alongside functional management and security supervisors• Monitored entrance and departure of vehicles, visitors and staff• Circulated among visitors and employees to preserve order and protect property• Secured all doors in the main building after hours• Operated detecting devices to screen individuals and prevent passage of prohibited articles into mainpopulation of facility Show less