Experience

Client Solution Architects

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• System Administrator

  • Aug 2022 - Present



Valdez International Corporation

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• HBSS Administrator

  • Feb 2022 - Aug 2022

  - Administers the McAfee ePolicy Orchestrator (ePO) centralized security management suite ensuring protection for 800,000+ systems across the Air Force enterprise network. - Deploys, configures, maintains and troubleshoots McAfee Endpoint Security products. - Develop, maintain and fine-tune Antivirus and IDS/IPS signatures to prevent vulnerability exploits/network intrusions. - Administers the McAfee ePolicy Orchestrator (ePO) centralized security management suite ensuring protection for 800,000+ systems across the Air Force enterprise network. - Deploys, configures, maintains and troubleshoots McAfee Endpoint Security products. - Develop, maintain and fine-tune Antivirus and IDS/IPS signatures to prevent vulnerability exploits/network intrusions.



Apex Systems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Service Desk

  • Sep 2021 - Feb 2022

  - Executive communication support for 35+ General/Flag Officers, 100+ VIPs, and 3K users. - Instrumental to maintaining 24/7 availability to critical C2 resources for MAJCOM leaders. - Responsible for writing SOPs/TTPs for technician procedures. - Executive communication support for 35+ General/Flag Officers, 100+ VIPs, and 3K users. - Instrumental to maintaining 24/7 availability to critical C2 resources for MAJCOM leaders. - Responsible for writing SOPs/TTPs for technician procedures.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Air Force

  • Aug 2017 - Aug 2021

  Client Systems Technician - Directly supported 3 large joint organizations with standard voice, data, video network, and cryptographic devices solutions, servicing 3,100 users - Provided excellent customer service while assisting in the closure of 9,200 trouble tickets - Experience with Secure Video Teleconference and Teleconference equipment: Quality checked 15 video links and upgraded 12 Geospatial Intelligence Visualization Services (GVS) devices. - Maintains and operates unclassified & classified equipment while using effective troubleshooting, repair and analysis. - Patched over 2,532 devices eliminating 3,800 vulnerabilities using Defense Information Systems Agency (DISA) standards and received the highest rating in the Command Cyber Readiness Inspection (CCRI) - Ability to work with multiple services, working closely with the Army, Marines, and Navy service members and civilians - Ability to work projects independently; completed instillation wide printer upgrade, deploying 276 devices and surpassing my supervisor’s goal by 2 months Information Assurance Analyst - Performed risk analysis to identify appropriate security countermeasures using NIST and Air Force governance - Reviewed violations of computer security procedures and directed incident response team for mitigation efforts - Conducted security audits to identify vulnerabilities using Assured Compliance Assessment Solution (ACAS) - Monitored use of data files and enforced end-point security to protect secure information using McAfee Host-Based Security System (HBSS) - Assisted COMSEC manager by conducting sub-organization audits Show less