Experience

Macy's

• Retail Apparel and Fashion
• 700 & Above Employee

• Business Administration Manager

  • Mar 2022 - Present

• Business Administration Manager

  • Jun 2020 - Mar 2022

• Administrative Team Supervisor

  • Mar 2020 - Jun 2020

• Sales Supervisor-OMNI

  • Oct 2019 - Feb 2020

• Sales Supervisor- Women Shoes

  • Mar 2019 - Oct 2019

• Beauty Sales Supervisor

  • Jul 2018 - Mar 2019

• Sales Supervisor- Home/Big Ticket

  • Mar 2017 - Jul 2018

• Gift Registry Advisor

  • May 2015 - Mar 2017

  • Advising couples on creating an Omni-Channel Macy’s gift registry and offering personalized service to the couple, their parents, and home store customers.• Drive and exceed registry and home store sales goals by executing Stores Own Sales through MAGIC selling and aggressive and effective use of available and emerging technology.• Recognized as a top sales performer by Macy's through the Make Magic Award 2014.• Made ethical and appropriate decisions when working with customers and employees. Show less

• My Macy's Specialist - Karen Kane

  • Oct 2012 - May 2015

  Built customer sales and loyalty through "My Client" database program. Achieved and exceeded hourly selling, credits and other loyalty goals. Worked as part of a team to meet store and department objectives. Was recognized as a top sales performer by Macy's being awarded with the MAKE MAGIC AWARD. Used MAGIC selling skills to achieve success in sales and customer satisfaction



Lizzy's Fashion

• Mayaguez, PR

• Retail and Customer Service Representative

  • Jan 2012 - Sep 2012

  Made direct sales with customers in a fashion consignment environment. Modified computer value parameters and made appropriate inventory changes for new merchandise in the inventory management system. Made direct sales with customers in a fashion consignment environment. Modified computer value parameters and made appropriate inventory changes for new merchandise in the inventory management system.



SHARE Corporation

• Ponce, PR

• Administrative Assistant & Supervisor

  • Aug 2007 - Aug 2008

  Compiled, catalogued and archived office documents and reports. Examined and analyzed documents for technical details. Aided consultants on the proposal and report process. Supervised asbestos removal projects in the pharmaceutical industry Compiled, catalogued and archived office documents and reports. Examined and analyzed documents for technical details. Aided consultants on the proposal and report process. Supervised asbestos removal projects in the pharmaceutical industry



Crew Management

• Mayaguez, PR

• Assistant Manager

  • Nov 2000 - Aug 2007

  Supervised, trained and coached 20 to 25 employees. Worked with payroll, accounts, purchases, sales reports, and cash deposits. Managed all floor operations. Participated in the hiring and firing process. Oversaw customer service in the restaurant. Supervised, trained and coached 20 to 25 employees. Worked with payroll, accounts, purchases, sales reports, and cash deposits. Managed all floor operations. Participated in the hiring and firing process. Oversaw customer service in the restaurant.