Experience

Smarter Shows (Tarsus) Ltd

• United Kingdom
• Events Services
• 1 - 100 Employee

• Exhibition Operations Manager

  • Feb 2019 - Present

  Portfolio: Space Tech Expo USA / Space Tech Expo Europe Smarter Shows specialize in B2B exhibitions and conferences for the manufacturing and engineering sectors (aerospace, automotive and materials industries) with a portfolio of large-scale events in the USA and Germany. My role is to enable and ensure the seamless delivery of our exhibitions from an operational and logistical perspective, as well as to support all aspects of exhibitor relations. Portfolio: Space Tech Expo USA / Space Tech Expo Europe Smarter Shows specialize in B2B exhibitions and conferences for the manufacturing and engineering sectors (aerospace, automotive and materials industries) with a portfolio of large-scale events in the USA and Germany. My role is to enable and ensure the seamless delivery of our exhibitions from an operational and logistical perspective, as well as to support all aspects of exhibitor relations.



GovNet

• United Kingdom
• Events Services
• 100 - 200 Employee

• Exhibition Operations Manager

  • Sep 2018 - Jan 2019

  GovNet Exhibitions organise seven public sector exhibitions per year, attracting up to 4000 public sector visitors. The events are all free to attend and run in London, Manchester and Birmingham. Focus is on education, health, and the wider public sector. My role was to enable and ensure the seamless delivery of GovNet exhibitions from an operational and logistical perspective, as well as to support all aspects of exhibitor relations. GovNet Exhibitions organise seven public sector exhibitions per year, attracting up to 4000 public sector visitors. The events are all free to attend and run in London, Manchester and Birmingham. Focus is on education, health, and the wider public sector. My role was to enable and ensure the seamless delivery of GovNet exhibitions from an operational and logistical perspective, as well as to support all aspects of exhibitor relations.



GL events UK

• United Kingdom
• Events Services
• 1 - 100 Employee

• Freelance Site Manager, Glasgow 2018 European Championships

  • Jul 2018 - Aug 2018

  The 2018 European Championships were the first edition of the event. It was a multi-sport event which took place simultaneously in Glasgow, Scotland and in Berlin, Germany from 2 to 12 August 2018. GL Events is a major player in the main event markets - from congresses and conventions; to cultural, sporting, institutional, corporate and political events; to trade shows and exhibitions. Venues: Tollcross International Swimming Centre (Swimming) Cathkin Braes Mountain Bike Trails (Mountain Biking) Working as Site Manager for main build contractor GL Events, I managed subcontractors onsite, ensuring venues were delivered within schedule and I liaised with the Glasgow 2018 organising committee, leading the handover and handback procedures during build and breakdown. Show less



Identity

• United Kingdom
• Events Services
• 100 - 200 Employee

• Freelance Exhibition Production Manager

  • Mar 2018 - Jun 2018

  Identity is a global, full service live events agency with over 20 years of experience delivering live events within the conference, exhibition and experiential space for blue chip companies and governments. As Production Manager, I delivered bespoke temporary tradeshow structures on behalf of exhibiting clients. The role included liaising with clients (from the moment design was agreed), show organisers & venues daily, as well as sourcing and managing contractors and suppliers. I was responsible for ensuring it was all set and delivered on time, within budget and to the highest standard. Show less



The Grounded Events Company

• United Kingdom
• Events Services

• Freelance Media Operations Leader, Brighton Marathon 2018

  • Feb 2018 - Apr 2018

  The Brighton Marathon is a long-distance running event organised by the Grounded Events Company and held annually in Brighton and Hove, England. As Media Operations Leader, I supported all media operations across the event - working closely with the Press Officer - from accreditation set-up/collection, to ensuring the Start line and Finish line media areas were set-up as per the operational plan, to supporting the social media team throughout the event week. The Brighton Marathon is a long-distance running event organised by the Grounded Events Company and held annually in Brighton and Hove, England. As Media Operations Leader, I supported all media operations across the event - working closely with the Press Officer - from accreditation set-up/collection, to ensuring the Start line and Finish line media areas were set-up as per the operational plan, to supporting the social media team throughout the event week.



Giant International Ltd

• Brighton, United Kingdom

• Exhibition Project Manager

  • Sep 2016 - Feb 2018

  Giant International is an independent creative design and marketing agency, offering turn-key solutions for exhibitions, retail and experiential events. As Project Manager, I delivered bespoke temporary tradeshow structures on behalf of exhibiting clients. The role included liaising with clients (from the moment design was agreed), show organisers & venues daily, as well as sourcing and managing contractors and suppliers. I was responsible for ensuring it was all set and delivered on time, within budget and to the highest standard. Show less



UEFA EURO 2016

• France
• Spectator Sports
• 1 - 100 Employee

• VIP Protocol Operations Manager, Euro 2016

  • Apr 2016 - Jul 2016

  The VIP Protocol department is responsible for delivering the highest standard of Hospitality and service to top level UEFA VIP guests. Venue: Stade de France As VIP Protocol Operations Manager, I managed the setup of multiple VIP areas around the site, chaired Protocol meetings attended by VIP guest representatives and led the VIP venue team of Hostesses, Security stewards and Volunteers. The VIP Protocol department is responsible for delivering the highest standard of Hospitality and service to top level UEFA VIP guests. Venue: Stade de France As VIP Protocol Operations Manager, I managed the setup of multiple VIP areas around the site, chaired Protocol meetings attended by VIP guest representatives and led the VIP venue team of Hostesses, Security stewards and Volunteers.



The Cook & The Butler Event Company Ltd

• London, United Kingdom

• Sales & Events Manager

  • Apr 2013 - Apr 2016

  The Cook & The Butler is a corporate hospitality company specialising in serving the City of London's finest Livery venues. Venue: HQS Wellington, The Honourable Company of Master Mariners. As Sales & Events Manager, I converted enquiries to sales, coordinated confirmed events, and marketed the venue (Meetings, Conferences, Fine Dining, Weddings, etc.) The Cook & The Butler is a corporate hospitality company specialising in serving the City of London's finest Livery venues. Venue: HQS Wellington, The Honourable Company of Master Mariners. As Sales & Events Manager, I converted enquiries to sales, coordinated confirmed events, and marketed the venue (Meetings, Conferences, Fine Dining, Weddings, etc.)



EVENTEAM GROUP

• France
• Events Services
• 1 - 100 Employee

• VIP Hospitality Leader, Sochi 2014 Winter Olympic Games

  • Feb 2014 - Feb 2014

  Eventeam is the official French Hospitality agency for most major sporting events in the world, managing ticket sales, public relations and hospitality programmes. As VIP Hospitality Tour Leader, I was the interpreter and guide for a group of 26 French N.O.C. VIPs during their stay in Sochi. I liaised with transport, accommodation, venues & security providers to deliver the group’s schedule at various Olympic venues and events. Eventeam is the official French Hospitality agency for most major sporting events in the world, managing ticket sales, public relations and hospitality programmes. As VIP Hospitality Tour Leader, I was the interpreter and guide for a group of 26 French N.O.C. VIPs during their stay in Sochi. I liaised with transport, accommodation, venues & security providers to deliver the group’s schedule at various Olympic venues and events.



Compass Group USA

• United States
• Food and Beverage Services
• 700 & Above Employee

• Match Day Hospitality Supervisor, Twickenham Stadium & Chelsea Football Club

  • Oct 2012 - Mar 2013

  Compass Group is the largest contract food service company in the world and has operations in over 50 countries. Venues: Twickenham Stadium & Chelsea Football Club As Match Day Hospitality Supervisor, I supervised the set-up of a number of Hospitality Suites and Bars. I managed a team of waiting staff & the service of food and drinks. Compass Group is the largest contract food service company in the world and has operations in over 50 countries. Venues: Twickenham Stadium & Chelsea Football Club As Match Day Hospitality Supervisor, I supervised the set-up of a number of Hospitality Suites and Bars. I managed a team of waiting staff & the service of food and drinks.



London 2012

• Spectator Sports
• 200 - 300 Employee

• Accreditation Operations Manager

  • May 2012 - Aug 2012

  The Accreditation FA is the department responsible for issuing all Olympic accreditations to press, broadcasters, athletes, staff, volunteers, etc.The Accreditation Operations department is responsible for implementing those rules on venue.Venue: Earl's Court (Indoor Volleyball)As Accreditation Operations Manager, I finalised the operational planning (i.e. flows/access to accredited zones on venue) and coordinated the logistical requirements for Games-time operations. Games time, I delivered and managed the Venue Accreditation Office and led a team of 13 volunteers. Show less

• Operational Readiness Project Manager

  • Jul 2011 - May 2012

  The Site Management FA is the department responsible for the build and set-up of all Olympic competition and non-competition venues.The Operational Readiness team works within that department to ensure its event operational efficiency.As Project Manager, I worked on two main assignments:- I set up a Games-time coordination centre from conception (I formulated the concept of operations) to completion (I coordinated the operational requirements for the launch in April 2012).- I coordinated the accreditation process for 400+ site management paid staff/contractors by identifying their needs, liaising with them and with the LOCOG Accreditation Department to ensure a smooth process. Show less



LSS Facilities

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Facilities Management Supervisor, Wimbledon Championships 2011

  • May 2011 - Jul 2011

  LSS FM Ltd offers support services to the sport and leisure market, delivering cleaning, security, stewarding, maintenance and facilities management. Venue: AELTC As Housekeeping & Facilities Management Supervisor, I supervised a team of 12 staff within a designated area of the venue in the lead up/during the event. I liaised with the AELTC on their requirements & coordinated operations and staff deployment. LSS FM Ltd offers support services to the sport and leisure market, delivering cleaning, security, stewarding, maintenance and facilities management. Venue: AELTC As Housekeeping & Facilities Management Supervisor, I supervised a team of 12 staff within a designated area of the venue in the lead up/during the event. I liaised with the AELTC on their requirements & coordinated operations and staff deployment.



VANOC

• Spectator Sports
• 1 - 100 Employee

• Accreditation Operations Manager, Vancouver 2010 Winter Olympic Games

  • May 2009 - Mar 2010

  The Accreditation FA is the department responsible for issuing all Olympic accreditations to press, broadcasters, athletes, staff, volunteers, etc. The Accreditation Operations department is responsible for implementing those rules on venue. Venue: Pacific Coliseum (Figure Skating & Short Track Speed Skating) As Accreditation Operations Manager, I worked with Venue Management and other Departments (Event Services, Press, Broadcast, Sport) to finalise and implement the accreditation operational plan for the venue (i.e. flows/access on venue). I planned for Games-time operations, move-in schedule, budget & equipment allocation, level of service, operational procedures, volunteer headcount and training, etc. Games time, I delivered and managed the Venue Accreditation Office and led a team of 9 volunteers. Show less



Holroyd City Council

• Sydney, Australia

• Assistant Events Officer, Australia Day '09

  • Dec 2008 - Jan 2009

  The Holroyd City Council is a local government area in the western suburbs of Sydney, Australia, responsible for organising the local edition of Australia Day. Venue: Holroyd Gardens, Merrylands As Assistant Events Officer, I supported the Events Officer in liaising with suppliers, contractors & performers in the lead up to the event. I assisted with all administrative and operational tasks (event manual, runsheets, budget, travel booking, etc.), and on the day assisted in delivering the event as Assistant Stage Manager. Show less



World Youth Day

• Poland
• Civic and Social Organizations
• 1 - 100 Employee

• Venue Operations Manager, World Youth Day ‘08

  • May 2008 - Jul 2008

  World Youth Day is a global event organised for young people every three years by the Catholic Church. The 2008 edition was held in Sydney, Australia. Venue: National Institute of Dramatic Art As Venue Operations Manager, I organised and ran a 3-day programme of events in a 700 pax capacity venue. I coordinated operations between the venue, performers and internally within the Organising Committee. I wrote the event manual, run sheets and required H&S documentation. On the days I managed the event using WYD volunteers and existing venue staff. Show less



Royal Lancaster London

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Meetings & Events Coordinator

  • Nov 2005 - Jan 2008

  The Royal Lancaster Hotel is a four star deluxe hotel located in the heart of London near Hyde Park. As Meeting & Events Coordinator, I coordinated functions and meetings for up to 50 delegates. I liaised with the clients on their requirements, budget, invoices, etc., internally with the operations team, and supervised the event(s) on the day(s). The Royal Lancaster Hotel is a four star deluxe hotel located in the heart of London near Hyde Park. As Meeting & Events Coordinator, I coordinated functions and meetings for up to 50 delegates. I liaised with the clients on their requirements, budget, invoices, etc., internally with the operations team, and supervised the event(s) on the day(s).