General Manager

• Mar 2016 - Present

My key responsibilities..Plan, coordinate and manage all business operations to achieve goals.Develop and implement business plans for sustainable profitability.Involved in budget preparation and expense management activities.Evaluate the effectiveness of marketing stratergies and recommend improvements.Develop strategies to improve overall quality and productivity.Generate business, cost and employee reports.Schedule regular team meetings to discuss about business updates, issues and recommendations.Respond to employee concerns.Provide direction and guidance to employees in their assigned job duties.Determine staffing requirements and ensure that office positions are filled promptly.Assist in employee recruitment, training, performance evaluation, promotion and termination activities.Ensure that employees follow company policies and procedures.Manage administrative, logistical, human resources, and accounting services to support company operations.Address customer inquiries promptly and professionally and ensure customer satisfaction.Identify business opportunities with new and existing customers. Show less

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• May 2012 - May 2014

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