Frederick Ho

Manual Tester at CreateMe
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Contact Information
us****@****om
(386) 825-5501
Location
West Palm Beach, Florida, United States, US

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Vasu K

Frederick and I worked for RM Compass project at RMS. He pay attention to details and everyone in the team like him. I would recommend him to any organization.

Patrick Kelley

I worked with Frederick for several years at MA Systems. He was devoted to his job and had a keen eye for detail. He thoroughly understood the products and was deliberate when verifying and validating the business requirements. I would highly recommend Frederick for his business and software expertise and his ability to perform in a team setting.

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Credentials

  • Learning Cyber Incident Response and Digital Forensics (2019)
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • Ethical Hacking: Wireless Networks
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Certified Tester, Foundation Level
    ASTQB - ISTQB in the U.S. - Official Page
    Sep, 2022
    - Nov, 2024
  • CompTIA Project+ Certification
    CompTIA
    Jul, 2022
    - Nov, 2024
  • CompTIA Project+ Certification
    CompTIA
    Jul, 2022
    - Nov, 2024
  • Programming Foundations: Databases
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Cisco Certifications: First Steps (2018)
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Learning Networking
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Six Sigma Yellow Belt
    www.6sigmastudy.com
    Feb, 2018
    - Nov, 2024
  • CompTIA Security Analytics Professional – CSAP Stackable Certification
    CompTIA
    Sep, 2023
    - Nov, 2024
  • CompTIA Secure Infrastructure Specialist – CSIS Stackable Certification
    CompTIA
    Feb, 2022
    - Nov, 2024
  • CompTIA Security+ ce Certification
    CompTIA
    Feb, 2022
    - Nov, 2024
  • CompTIA Network+ ce Certification
    CompTIA
    Nov, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Mar, 2021
    - Nov, 2024
  • Associate of (ISC)²
    (ISC)²
    Jan, 2023
    - Nov, 2024
  • Associate of (ISC)²
    (ISC)²
    Jan, 2023
    - Nov, 2024
  • Comptia IT Operations Specialist – CIOS Stackable Certification
    CompTIA
    Nov, 2021
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Manual Tester
      • Apr 2022 - Jul 2022

      - Performed Regression, Functional, and Manual end-to-end testing for ERP garment sourcing, production, and billing systems. - Conducted manual API Postman REST API queries and validated Database updates. - Led User Acceptance Testing (UAT) phases with Subject Matter Experts. - Created and updated SOP Documents, User Guides, and Test Plans. - Performed Regression, Functional, and Manual end-to-end testing for ERP garment sourcing, production, and billing systems. - Conducted manual API Postman REST API queries and validated Database updates. - Led User Acceptance Testing (UAT) phases with Subject Matter Experts. - Created and updated SOP Documents, User Guides, and Test Plans.

    • United States
    • Software Development
    • 700 & Above Employee
    • Manual Tester/Financial Data Analyst
      • Feb 2022 - Apr 2022

      Manual Tester/Financial Data Analyst • Reconciled the subscriptions data from the FuseBill and SalesForce billing system, to catch any customers that are not currently being billed for ongoing services or products. • Investigated and Updated their Oracle NetSuite system for their Contract records, to consolidate and streamline their Treasury Payee payment system. • Analysed, normalized, and aggregated user agents expense accounts extracted from Expensify into master database for… Show more Manual Tester/Financial Data Analyst • Reconciled the subscriptions data from the FuseBill and SalesForce billing system, to catch any customers that are not currently being billed for ongoing services or products. • Investigated and Updated their Oracle NetSuite system for their Contract records, to consolidate and streamline their Treasury Payee payment system. • Analysed, normalized, and aggregated user agents expense accounts extracted from Expensify into master database for investors review. Environment: SalesForce, FuseBill, Oracle NetSuite, Expensify, SharePoint, Google Sheets, Microsoft Teams. Show less Manual Tester/Financial Data Analyst • Reconciled the subscriptions data from the FuseBill and SalesForce billing system, to catch any customers that are not currently being billed for ongoing services or products. • Investigated and Updated their Oracle NetSuite system for their Contract records, to consolidate and streamline their Treasury Payee payment system. • Analysed, normalized, and aggregated user agents expense accounts extracted from Expensify into master database for… Show more Manual Tester/Financial Data Analyst • Reconciled the subscriptions data from the FuseBill and SalesForce billing system, to catch any customers that are not currently being billed for ongoing services or products. • Investigated and Updated their Oracle NetSuite system for their Contract records, to consolidate and streamline their Treasury Payee payment system. • Analysed, normalized, and aggregated user agents expense accounts extracted from Expensify into master database for investors review. Environment: SalesForce, FuseBill, Oracle NetSuite, Expensify, SharePoint, Google Sheets, Microsoft Teams. Show less

  • OSG Billing
    • Ft Lauderdale, Fl
    • Senior Software Tester
      • Oct 2019 - Jul 2020

      • Developed and executed tests and test plans for PHP, C#, and Java projects using Laravel, MySQL and SQL. • Conducted complete end-to-end testing for their E-Commerce client websites. • Efficiently documented and executed test cases across all functional areas of the propriety payment products. • Reviewed & tested product user interface for conformity to design guidelines and UAT testing. • Performed finding, isolating, documenting, identity/role access security testing, regression… Show more • Developed and executed tests and test plans for PHP, C#, and Java projects using Laravel, MySQL and SQL. • Conducted complete end-to-end testing for their E-Commerce client websites. • Efficiently documented and executed test cases across all functional areas of the propriety payment products. • Reviewed & tested product user interface for conformity to design guidelines and UAT testing. • Performed finding, isolating, documenting, identity/role access security testing, regression testing, and track bugs through resolution. • Interpreted and reported testing results and was a vocal proponent for quality in every phase of the development process. Show less • Developed and executed tests and test plans for PHP, C#, and Java projects using Laravel, MySQL and SQL. • Conducted complete end-to-end testing for their E-Commerce client websites. • Efficiently documented and executed test cases across all functional areas of the propriety payment products. • Reviewed & tested product user interface for conformity to design guidelines and UAT testing. • Performed finding, isolating, documenting, identity/role access security testing, regression… Show more • Developed and executed tests and test plans for PHP, C#, and Java projects using Laravel, MySQL and SQL. • Conducted complete end-to-end testing for their E-Commerce client websites. • Efficiently documented and executed test cases across all functional areas of the propriety payment products. • Reviewed & tested product user interface for conformity to design guidelines and UAT testing. • Performed finding, isolating, documenting, identity/role access security testing, regression testing, and track bugs through resolution. • Interpreted and reported testing results and was a vocal proponent for quality in every phase of the development process. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Senior Software Tester
      • Dec 2018 - Jun 2019

      • Created thorough test plans for new architecture to manually validate all new functionalities for the P-25 class VHF/UHF digital radios through HP ALM Quality Center. New equipment being tested was their proprietary Interactive Voice Recognition (IVR) VIKI platform integrated with the P-25 radios to run command procedures and searches. • Led efforts to detect defects, investigate, and log them in the JIRA defect tracking tool. • Actively participated in all activities to detect defects… Show more • Created thorough test plans for new architecture to manually validate all new functionalities for the P-25 class VHF/UHF digital radios through HP ALM Quality Center. New equipment being tested was their proprietary Interactive Voice Recognition (IVR) VIKI platform integrated with the P-25 radios to run command procedures and searches. • Led efforts to detect defects, investigate, and log them in the JIRA defect tracking tool. • Actively participated in all activities to detect defects at the earliest stage that included sunny scenarios, error conditions, boundary conditions, etc. • Provided full support to the development teams to help them in the root cause identification process and validate resolutions. • Performed expert and script testing for new features and regression test cases. Contributed to the improvement of existing mature software test processes. • Quickly ramped up the learning of the products and tools and led with the cross-training and mentoring of others. Show less • Created thorough test plans for new architecture to manually validate all new functionalities for the P-25 class VHF/UHF digital radios through HP ALM Quality Center. New equipment being tested was their proprietary Interactive Voice Recognition (IVR) VIKI platform integrated with the P-25 radios to run command procedures and searches. • Led efforts to detect defects, investigate, and log them in the JIRA defect tracking tool. • Actively participated in all activities to detect defects… Show more • Created thorough test plans for new architecture to manually validate all new functionalities for the P-25 class VHF/UHF digital radios through HP ALM Quality Center. New equipment being tested was their proprietary Interactive Voice Recognition (IVR) VIKI platform integrated with the P-25 radios to run command procedures and searches. • Led efforts to detect defects, investigate, and log them in the JIRA defect tracking tool. • Actively participated in all activities to detect defects at the earliest stage that included sunny scenarios, error conditions, boundary conditions, etc. • Provided full support to the development teams to help them in the root cause identification process and validate resolutions. • Performed expert and script testing for new features and regression test cases. Contributed to the improvement of existing mature software test processes. • Quickly ramped up the learning of the products and tools and led with the cross-training and mentoring of others. Show less

    • Lead Quality Assurance Analyst
      • Apr 2017 - May 2018

      • Developed test strategy for custom built e-commerce websites being developed for clients on PC’s and Mobile Devices. • Wrote the technical documentations: Test Cases, Release Notes, Navigation instructions and User Guides for each release. • Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. • Streamlined the testing by automating the load & baseline testing, manually… Show more • Developed test strategy for custom built e-commerce websites being developed for clients on PC’s and Mobile Devices. • Wrote the technical documentations: Test Cases, Release Notes, Navigation instructions and User Guides for each release. • Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. • Streamlined the testing by automating the load & baseline testing, manually executed the integration, regression, acceptance for the websites being developed. • Developed test strategy and validated the updated users permissions and security access and for all user roles and configurations. • Streamlined and assisted with the manual and automated security testing of the websites by developing & running automated tests using various automated security penetration and auditing utilities. Show less • Developed test strategy for custom built e-commerce websites being developed for clients on PC’s and Mobile Devices. • Wrote the technical documentations: Test Cases, Release Notes, Navigation instructions and User Guides for each release. • Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. • Streamlined the testing by automating the load & baseline testing, manually… Show more • Developed test strategy for custom built e-commerce websites being developed for clients on PC’s and Mobile Devices. • Wrote the technical documentations: Test Cases, Release Notes, Navigation instructions and User Guides for each release. • Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. • Streamlined the testing by automating the load & baseline testing, manually executed the integration, regression, acceptance for the websites being developed. • Developed test strategy and validated the updated users permissions and security access and for all user roles and configurations. • Streamlined and assisted with the manual and automated security testing of the websites by developing & running automated tests using various automated security penetration and auditing utilities. Show less

  • Mortgage Assets Solutions
    • Palm Beach Gardens, Florida
    • Quality Assurance Team Lead
      • Sep 2012 - Feb 2017

      Collected & analyzed requirements from business stakeholders and translated requirements into functional specifications. Wrote the technical documentations: Test Cases, Release Notes, Navigation Instructions and User Guides for each release. Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. Tested the COMPASS Reverse Mortgage Loan Origination system on PC’s and Mobile… Show more Collected & analyzed requirements from business stakeholders and translated requirements into functional specifications. Wrote the technical documentations: Test Cases, Release Notes, Navigation Instructions and User Guides for each release. Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. Tested the COMPASS Reverse Mortgage Loan Origination system on PC’s and Mobile Devices. Provided Final Level 3 Support Expert to the Customer Service, Tech Support Dept and other departments on all issues for the multi-million dollar Enterprise CRM & Reverse Mortgage vertical system. Led the testing by automating the load & baseline testing, manually executed the integration, regression, acceptance for the web based loan origination system RM Compass Led the testing, integration and full deployment of the Lead360 CRM API record import system, Credco API interface for credit reporting system, Kofax API document data importing system, PRC API HUD-1 fee pricing subsystem and the Bay Docs Mortgage Documents API system. Assisted with automated security testing of the websites and servers by running automated tests using various security penetration and auditing utilities with the Information Security dept. Tested and validated the updated Workflow logic, users permissions and security access and for all user roles and configurations. Participated in all implementations of software enhancements, upgrades, and patch installations to ensure smooth & error free deployment Trained and mentored all new testers being hired as well as continuous cross training on new items developed. Show less Collected & analyzed requirements from business stakeholders and translated requirements into functional specifications. Wrote the technical documentations: Test Cases, Release Notes, Navigation Instructions and User Guides for each release. Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. Tested the COMPASS Reverse Mortgage Loan Origination system on PC’s and Mobile… Show more Collected & analyzed requirements from business stakeholders and translated requirements into functional specifications. Wrote the technical documentations: Test Cases, Release Notes, Navigation Instructions and User Guides for each release. Verified that the requirements were all completely done and tested satisfactorily and produced the final traceability matrix and final signoff for each release. Tested the COMPASS Reverse Mortgage Loan Origination system on PC’s and Mobile Devices. Provided Final Level 3 Support Expert to the Customer Service, Tech Support Dept and other departments on all issues for the multi-million dollar Enterprise CRM & Reverse Mortgage vertical system. Led the testing by automating the load & baseline testing, manually executed the integration, regression, acceptance for the web based loan origination system RM Compass Led the testing, integration and full deployment of the Lead360 CRM API record import system, Credco API interface for credit reporting system, Kofax API document data importing system, PRC API HUD-1 fee pricing subsystem and the Bay Docs Mortgage Documents API system. Assisted with automated security testing of the websites and servers by running automated tests using various security penetration and auditing utilities with the Information Security dept. Tested and validated the updated Workflow logic, users permissions and security access and for all user roles and configurations. Participated in all implementations of software enhancements, upgrades, and patch installations to ensure smooth & error free deployment Trained and mentored all new testers being hired as well as continuous cross training on new items developed. Show less

    • QA Test Lead (Manual)
      • Dec 2009 - Jun 2012

      • Tested voice recognition software modules being developed and adapted into the office management and CRM contact management systems. • Updated and modified language dictionary to the British/Jamaican from the USA English. • Led the training of testers in developing and execution of the test plans, led the final defect verification status for each build for the testing team and created and updated the master test plan for the product. • Led the team leaders in the proper usage of… Show more • Tested voice recognition software modules being developed and adapted into the office management and CRM contact management systems. • Updated and modified language dictionary to the British/Jamaican from the USA English. • Led the training of testers in developing and execution of the test plans, led the final defect verification status for each build for the testing team and created and updated the master test plan for the product. • Led the team leaders in the proper usage of the system and led the deployment and UAT testing for the release of the product to the final end users. Show less • Tested voice recognition software modules being developed and adapted into the office management and CRM contact management systems. • Updated and modified language dictionary to the British/Jamaican from the USA English. • Led the training of testers in developing and execution of the test plans, led the final defect verification status for each build for the testing team and created and updated the master test plan for the product. • Led the team leaders in the proper usage of… Show more • Tested voice recognition software modules being developed and adapted into the office management and CRM contact management systems. • Updated and modified language dictionary to the British/Jamaican from the USA English. • Led the training of testers in developing and execution of the test plans, led the final defect verification status for each build for the testing team and created and updated the master test plan for the product. • Led the team leaders in the proper usage of the system and led the deployment and UAT testing for the release of the product to the final end users. Show less

  • Avocent
    • Boca Raton, Florida, United States
    • Quality Assurance Analyst (Manual)
      • Aug 2008 - Nov 2009

      • Tested embedded hardware & software being developed for Dell servers using assorted client operating systems (XP, Vista, Windows 2003/2008 server, Red Hat & SUSE Linux) on various browsers (I.E. Firefox, etc) through KVM switched and debug serial ports, installed & configured windows servers (Active Directory, Group Permissions, Policies, etc), developed & executed test cases, logged & verified resolution in the BITS defect database, meet with the developers to debug issues found in testing… Show more • Tested embedded hardware & software being developed for Dell servers using assorted client operating systems (XP, Vista, Windows 2003/2008 server, Red Hat & SUSE Linux) on various browsers (I.E. Firefox, etc) through KVM switched and debug serial ports, installed & configured windows servers (Active Directory, Group Permissions, Policies, etc), developed & executed test cases, logged & verified resolution in the BITS defect database, meet with the developers to debug issues found in testing. • Developed & ran automated tests using SHUNRA network emulation stress tool. Assisted in the final defect verification status for each build for the testing team. • Executed Manual and Automated testing of the Java web-based application residing in SQL Server. • Assisted in each release via TFS while verifying defects documentation. Show less • Tested embedded hardware & software being developed for Dell servers using assorted client operating systems (XP, Vista, Windows 2003/2008 server, Red Hat & SUSE Linux) on various browsers (I.E. Firefox, etc) through KVM switched and debug serial ports, installed & configured windows servers (Active Directory, Group Permissions, Policies, etc), developed & executed test cases, logged & verified resolution in the BITS defect database, meet with the developers to debug issues found in testing… Show more • Tested embedded hardware & software being developed for Dell servers using assorted client operating systems (XP, Vista, Windows 2003/2008 server, Red Hat & SUSE Linux) on various browsers (I.E. Firefox, etc) through KVM switched and debug serial ports, installed & configured windows servers (Active Directory, Group Permissions, Policies, etc), developed & executed test cases, logged & verified resolution in the BITS defect database, meet with the developers to debug issues found in testing. • Developed & ran automated tests using SHUNRA network emulation stress tool. Assisted in the final defect verification status for each build for the testing team. • Executed Manual and Automated testing of the Java web-based application residing in SQL Server. • Assisted in each release via TFS while verifying defects documentation. Show less

    • Netherlands
    • Banking
    • 700 & Above Employee
    • Quality Assurance Analyst (Manual)
      • Jan 2007 - May 2007

      • Tested the Spanish online billing/collection system for the South American market and managed the OCR (Optical Character Recognition) scanning, application security, performance and volume testing of the product. • Tested product being developed on various browsers (IE, Firefox, etc). • Tested the Spanish online billing/collection system for the South American market and managed the OCR (Optical Character Recognition) scanning, application security, performance and volume testing of the product. • Tested product being developed on various browsers (IE, Firefox, etc).

    • Business Consulting and Services
    • Quality Assurance Analyst (Manual)
      • May 2005 - Jan 2006

      • Tested the Autotrack XP and other related applications on various browsers (I.E. Firefox, etc). • Developed and executed test plans & cases for multiple projects to meet project requirements; • Analyzed & verified application bug fixes on multiple platforms; • Liaison with development teams to ensure issues resolved; published the Product Release for each project managed and documented the supporting proof of testing materials; • Responsible for maintaining the system test… Show more • Tested the Autotrack XP and other related applications on various browsers (I.E. Firefox, etc). • Developed and executed test plans & cases for multiple projects to meet project requirements; • Analyzed & verified application bug fixes on multiple platforms; • Liaison with development teams to ensure issues resolved; published the Product Release for each project managed and documented the supporting proof of testing materials; • Responsible for maintaining the system test plans. Manually tested a B2B system written in .NET/JAVA. • Contributed various ideas to Project Development Managers to improve & enhance the products which led to product innovations. Show less • Tested the Autotrack XP and other related applications on various browsers (I.E. Firefox, etc). • Developed and executed test plans & cases for multiple projects to meet project requirements; • Analyzed & verified application bug fixes on multiple platforms; • Liaison with development teams to ensure issues resolved; published the Product Release for each project managed and documented the supporting proof of testing materials; • Responsible for maintaining the system test… Show more • Tested the Autotrack XP and other related applications on various browsers (I.E. Firefox, etc). • Developed and executed test plans & cases for multiple projects to meet project requirements; • Analyzed & verified application bug fixes on multiple platforms; • Liaison with development teams to ensure issues resolved; published the Product Release for each project managed and documented the supporting proof of testing materials; • Responsible for maintaining the system test plans. Manually tested a B2B system written in .NET/JAVA. • Contributed various ideas to Project Development Managers to improve & enhance the products which led to product innovations. Show less

  • CYBRANT CORP
    • BOCA RATON, FLORIDA
    • Quality Assurance Analyst (Manual)
      • Nov 2003 - May 2004

      • Tested the Velocify Internet tool. Managed and directed the Performance tests on the Server Deployment java engine with the Microsoft Web Application Stress Tool and participated in testing the JavaScript API. • Other duties included compatibility testing for various browsers (I.E. Firefox, etc) and managing the QA Test environments. • Tested the Velocify Internet tool. Managed and directed the Performance tests on the Server Deployment java engine with the Microsoft Web Application Stress Tool and participated in testing the JavaScript API. • Other duties included compatibility testing for various browsers (I.E. Firefox, etc) and managing the QA Test environments.

    • Software Development
    • 1 - 100 Employee
    • Quality Assurance Analyst (Manual)
      • Nov 2002 - Oct 2003

      • Tested the Billplex application on NT & Solaris platform. • Managed and developed the system test plans and specifications to validate and verify each of the requirements; complied with all project/product quality plans; assisted with System Test strategies; developed and executed test plans & cases; maintained test documentation; made recommendations to continuously improve SQA methodologies & tools. • Tested the Billplex application on NT & Solaris platform. • Managed and developed the system test plans and specifications to validate and verify each of the requirements; complied with all project/product quality plans; assisted with System Test strategies; developed and executed test plans & cases; maintained test documentation; made recommendations to continuously improve SQA methodologies & tools.

    • Banking
    • 700 & Above Employee
    • Quality Assurance Analyst (Manual)
      • Aug 1997 - Sep 2000

      • Managed & directed the test team at the G.E.C.D. (Global Electronic Currency Delivery) test facility and coordinated the analysis of the functional specification documents and developments of test plans using the TEST CYCLE project planning software. • Conducted Acceptance, Compatibility and Regression testing for the Paylink payment delivery software on Windows 95, 3.11 and NT platforms using SYBASE. • Validated the output for all system reports as well as all printouts and reports… Show more • Managed & directed the test team at the G.E.C.D. (Global Electronic Currency Delivery) test facility and coordinated the analysis of the functional specification documents and developments of test plans using the TEST CYCLE project planning software. • Conducted Acceptance, Compatibility and Regression testing for the Paylink payment delivery software on Windows 95, 3.11 and NT platforms using SYBASE. • Validated the output for all system reports as well as all printouts and reports generated by the system; participated in the Y2K conversions & validation program; created & tracked bug reports in the Lotus Notes database. • Produced over 480 unique, valid & reproducible defect reports. • Twice commended by the VP Project Manager for saving the entire project costing over $60M and employing over 90 developers and 70 testers in 4 countries. Show less • Managed & directed the test team at the G.E.C.D. (Global Electronic Currency Delivery) test facility and coordinated the analysis of the functional specification documents and developments of test plans using the TEST CYCLE project planning software. • Conducted Acceptance, Compatibility and Regression testing for the Paylink payment delivery software on Windows 95, 3.11 and NT platforms using SYBASE. • Validated the output for all system reports as well as all printouts and reports… Show more • Managed & directed the test team at the G.E.C.D. (Global Electronic Currency Delivery) test facility and coordinated the analysis of the functional specification documents and developments of test plans using the TEST CYCLE project planning software. • Conducted Acceptance, Compatibility and Regression testing for the Paylink payment delivery software on Windows 95, 3.11 and NT platforms using SYBASE. • Validated the output for all system reports as well as all printouts and reports generated by the system; participated in the Y2K conversions & validation program; created & tracked bug reports in the Lotus Notes database. • Produced over 480 unique, valid & reproducible defect reports. • Twice commended by the VP Project Manager for saving the entire project costing over $60M and employing over 90 developers and 70 testers in 4 countries. Show less

Education

  • Western Governors University
    Bachelor of Science - BS, Computer and Information Systems Security/Information Assurance
    2019 - 2022

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