Frederick Cal

Customer Service Representative at SiBS
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Contact Information
us****@****om
(386) 825-5501
Location
Philippines, PH

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Credentials

  • ISO
    ISO 9001-2015
    Jun, 2017
    - Nov, 2024
  • Food safety
    HACCP
    Jun, 2016
    - Nov, 2024
  • SAP system training
    SAP
    Jan, 2015
    - Nov, 2024
  • Quality Assurance
    Quality Logistics
    Apr, 2014
    - Nov, 2024

Experience

  • SiBS
    • Philippines
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Customer Service Representative
      • Oct 2020 - Present

      BOS BOS

  • Concentrix
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Nov 2019 - Dec 2019

       Accepting calls, assists and helping the customer’s concern by processing the necessary solutions and actions.  Accepting calls, assists and helping the customer’s concern by processing the necessary solutions and actions.

  • KANOO TERMINAL SERVICES LTD
    • Al-Dammam, Eastern Region, Saudi Arabia
    • Gate Clerk / Data Entry Clerk
      • Jan 2017 - Jan 2018

       Responsible in encoding the In and Out containers ( empty and full tank/containers)  Make booking’s of empty tank/containers on the transporter’s order from shipping lines.  Send notification emails to the shipping lines of some containers that are not pre-advised.  Ensures proper filling of documents from In-gate to the Transport Department for documents turn-over within the day​ Additional experience includes:  Equipment Repair Maintenance (EMR) manager’s office assistant  Mostly do the updates on system(from being repaired up to the availability of container)  Making and sending reports to the Terminal Handling team and to the principals  Responsible on daily ,weekly and monthly dashboard reports  Responsible in monthly billings to be reported to accounting department Show less

  • LF Logistics
    • Hong Kong
    • Truck Transportation
    • 700 & Above Employee
    • Assistant ll - Operations
      • Jun 2010 - Dec 2016

       Reports to Depot Manager and Operation Supervisor  Prepares the necessary documentation/reports for submission to the principals/clients  Records all outgoing and incoming correspondence and documents  Receive and check the documents received from Inbound and Outbound team and send documents through email to concern persons accordingly from clients request ? Assists in warehouse to avoid delays and paralyze the operations  Ensures proper filing of documents for easy traceability  Maintains up-to-date records of all principals/clients and documents both hard and electronic files  Supervise the sub-ordinates and maintains the SOP policy Show less

  • Jentec Storage Inc.
    • Warehousing and Storage
    • 1 - 100 Employee
    • Inventory Control Analyst
      • Oct 2007 - Aug 2009

       Checking the Incoming and Outgoing items to and from the warehouse  Monitor CU’s or Expiry date to avoid FIFO violation  Receives and encodes documents from clients on per SBU, item, and size basis  Generates necessary reports for the client  Conduct Inventory reports on weekly, monthly and quarterly basis  Ensures updated and consistent reports to clients with approval before filling  Checking the Incoming and Outgoing items to and from the warehouse  Monitor CU’s or Expiry date to avoid FIFO violation  Receives and encodes documents from clients on per SBU, item, and size basis  Generates necessary reports for the client  Conduct Inventory reports on weekly, monthly and quarterly basis  Ensures updated and consistent reports to clients with approval before filling

  • ECB Agri Ventures
    • Nabunturan, Comval province, Davao del Norte
    • Production Staff
      • Feb 2004 - Dec 2005

      Perform production line on process and finished good products  Prepares and submits to quality inspection for approval  Insures up-to-date report to Production Manager Perform production line on process and finished good products  Prepares and submits to quality inspection for approval  Insures up-to-date report to Production Manager

  • Pacific Oil Farmers Inc.
    • Bunawan, Davao City Philippines
    • Accounting Clerk
      • Jun 2004 - Oct 2004

       Encode accounts payable, preparing payment checks,invoicing and accounts receivable  Assists supervisor’s and department heads in other duties  Make reports to Accounting Manager  Encode accounts payable, preparing payment checks,invoicing and accounts receivable  Assists supervisor’s and department heads in other duties  Make reports to Accounting Manager

Education

  • University of Mindanao
    Bachelor of Science - BS, Business Administration and Management, General
    2000 - 2004
  • University of Mindanao
    Highschool Diploma
    1996 - 2000
  • Francisco Bustamante Elem. Scholl
    Elementary Graduate
    1990 - 1996

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