Experience

Boston Park Plaza

• United States
• Hospitality
• 1 - 100 Employee

• Banquet Manager

  • Dec 2015 - Present

  • Recruit, schedule, train, supervise, motivate and evaluate the job performance of 100+ associates • Cater to large corporate events, high volume upscale weddings and social/community functions • Coordinate all aspects of meeting rooms • Contribute to increasing sales revenue and exceptional guest satisfaction • Develop new menus and make wine and beverage selections with Chef • Recruit, schedule, train, supervise, motivate and evaluate the job performance of 100+ associates • Cater to large corporate events, high volume upscale weddings and social/community functions • Coordinate all aspects of meeting rooms • Contribute to increasing sales revenue and exceptional guest satisfaction • Develop new menus and make wine and beverage selections with Chef



The Catered Affair

• United States
• Food & Beverages
• 1 - 100 Employee

• Event Manager

  • Oct 2014 - Dec 2015

  • Directly responsible for planning & organizing high-profile events • Create and manage event plan of action for two sites • Supervise servers during events to execute high level of customer service and satisfaction • Interacts with guests and responds to customer requests and issues • Works directly with Chef to review and synchronize banquet event order • Directly responsible for planning & organizing high-profile events • Create and manage event plan of action for two sites • Supervise servers during events to execute high level of customer service and satisfaction • Interacts with guests and responds to customer requests and issues • Works directly with Chef to review and synchronize banquet event order



Taj Hotels

• India
• Hospitality
• 700 & Above Employee

• Sr. Banquet Manager

  • Jun 2008 - Jul 2014

  • Participated in opening and transitioning of this 4 diamond luxury Boston hotel from the Ritz • Directly responsible for planning, organizing and executing all banquet operation as well as overseeing the restaurant and lounge • Created standard operating procedures and service standards for captains, servers and housemen • Trained all banquet personnel and supervised all banquet functions to execute the highest level of guest satisfaction • Conducted daily BEO meeting • Work directly with the executive Chef to create new idea for food presentation for buffet • Exceeded guest satisfaction and long term profitability of the department Show less



State Room

• Boston, MA

• Banquet Manager

  • Jun 2005 - Jun 2008

  • Supervised all PM operational activities with regular reporting to the GM • Managed the daily operations including: leadership & training, event management planning, event execution, post event management and building operations • Ensured & empowered staff to deliver the highest standard of service based on company standards and procedures • Hired, trained and supervised all event personnel • Created weekly wait staff schedules • Managed wait staff, cleaners, maintenance and housemen Show less



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Director of Banquet

  • Oct 2003 - Jun 2005



SwissHotel/Hyatt Regency

• Boston, MA

• Sr. Assistant Banquet Manager

  • Feb 2003 - Oct 2003



The Mansion on Turner Hill

• Ipswitch, MA

• Department Head of Food & Beverage

  • Oct 2001 - Dec 2002



Royal Sonesta

• Cambridge, MA

• Sr. Assistant Banquet Manager

  • Mar 2000 - Oct 2001



Club Med

• France
• Hospitality
• 700 & Above Employee

• GO

  • Jul 1993 - Jun 1997

  Worked in various locations including Asia, Europe and Mexico Worked in various locations including Asia, Europe and Mexico