Frederic Hediard

CTO LATAM at Ecritel
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency
  • Portuguese Full professional proficiency

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Diaa Elyaacoubi - Bouriez

During my 8 years as Founder & CEO at Streamcore, I have enjoyed a lot working directly with Frederic and he became my best and most trustful collaborator within the company. He has achieved great results whether internally as a project manager to improve our products, or with our customers when it came to convincing them that our solutions matched perfectly their needs. He is a dedicated and motivated professional, always willing to learn and progress. Diaa Elyaacoubi

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Credentials

  • CKA: Certified Kubernetes Administrator
    The Linux Foundation
    Sep, 2022
    - Nov, 2024
  • AWS Certified Solutions Architect - Associate (SAA-C02)
    Amazon Web Services (AWS)
    Oct, 2021
    - Nov, 2024
  • HashiCorp Certified: Terraform Associate
    HashiCorp
    Dec, 2021
    - Nov, 2024
  • Azure Administrator Associate
    Microsoft
    Apr, 2019
    - Nov, 2024
  • Red Hat Certified Specialist in Ansible Automation
    Red Hat
    Apr, 2018
    - Nov, 2024
  • AWS Certified Solutions Architect - Associate (SAA-C00)
    Amazon Web Services
    Jul, 2018
    - Nov, 2024
  • New Relic Certified Performance Pro
    New Relic, Inc.
    Dec, 2017
    - Nov, 2024
  • SAP CX Commerce v5 Business Analyst
    hybris software
    Jun, 2015
    - Nov, 2024
  • VMWare VCA - Data Center Virtualization
    VMware
    Sep, 2014
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Oct, 2013
    - Nov, 2024
  • CCNA Security
    Cisco
    Apr, 2013
    - Nov, 2024
  • CCNP Routing & Switching
    Cisco
    Apr, 2013
    - Nov, 2024
  • CCIE Routing & Switching (Written)
    Cisco
    Jul, 2013
    - Nov, 2024

Experience

    • France
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • CTO LATAM
      • Jan 2017 - Present

      Design and implement Platform-as-a-Service solutions for omni-commerce and digital platforms at Ecritel (managed hosting & cloud computing provider):⦁ Fully managed PaaS solutions with a self-service portal for customers (continuous delivery management, versioning...)⦁ Multi-cloud support: available on Ecritel cloud or AWS/Azure public clouds⦁ Multi-platform support: SAP CX Commerce (Hybris), Magento...⦁ Customizations available for B2C, B2B or assisted sales projects⦁ Strong technology knowhow, using DevOps tools such as Ansible / Jenkins / Terraform and for traditional server-based monolithic architectures or serverless solutions (AWS ECS, Kubernetes, Lambda, API GW...)Participate to pre-sales activities for high-end prospects.Manage team of experts and support to operate the PaaS platform. Key customers: Arezzo, Marisa, Suzano, Hering, Iguatemi, Lepostiche, Randon, Pifpaf... Show less

    • Application Delivery and Performance Services Director
      • Jul 2015 - Dec 2016

      Managed added-value services for Ecritel customers, in addition to traditional cloud infrastructure services:⦁ Designed highly available and scalable architectures for omni-commerce platforms and marketing sites⦁ Optimized performance through web servers tuning, image optimization and CDN ⦁ Monitored performance using Application Performance Management (APM) solutions (new relic, appdynamics) and centralized log collectors⦁ Provided expert troubleshooting servicesParticipated to pre-sales activities for high-end prospectsKey customers: Carrefour, Boticario, Dpaschoal, Onofre... Show less

    • Cloud Infrastructure Manager
      • Jan 2014 - Jun 2015

      Managed all operations and support activities for Ecritel Cloud infrastructure in Brazil:⦁ Provided expertise in the following technologies: WAN/LAN cisco, firewalls cisco, VMWare Solutions for virtualization, Storage EMC⦁ Ensured project delivery and customer success⦁ Organized support processes

    • France
    • Telecommunications
    • 1 - 100 Employee
    • Solutions Architect and Strategy Director
      • 2007 - 2012

      Managed solutions architecture and product strategy at Streamcore, an emerging provider (30 people) of innovative solutions to monitor and optimize application, VoIP and video performance over the WAN. Key customers: Saint-Gobain, Accor, Groupe Casino, French government agencies, etc.Products: a web centralized administration and reporting console + network appliances with embedded software deployed at data centers or branch offices- Direct reporting to the CEO - Management of a 3-person team- Responsible for product strategy: defined Streamcore positioning and products roadmap, ensured competitive intelligence and technology watch, created a technology alliance (Polycom, Avaya, HP, Microsoft) - In charge of new release project management- Pre-sales/customer-facing activities: technical reference during Merger & Acquisition processes, high-end expert for major customers- Product marketing tasks: created web site content, sales presentations, etc. Show less

    • Product Manager
      • 2004 - 2007

      Followed up product life cycle (from product launch to maintenance)Managed new release projects:- Defined project scope and schedule- Wrote functional specifications for product evolutions- Coordinated the R&D team work and quality control processes- Managed product documentation (user guides, FAQ, etc.)Pre-sales back-up: presented technical solutions to prospects, wrote template of answers to RFP, etc

    • France
    • Telecommunications
    • 1 - 100 Employee
    • Pre-sales Engineer
      • Oct 2001 - Dec 2002

      Ensured various technical sales activities: - Supported account managers in client meetings - Wrote answers to Requests For Proposal (RFP) - Performed product test and demo on customer networks Collaborated with the product management and marketing teams to define the evolutions of the product line Ensured various technical sales activities: - Supported account managers in client meetings - Wrote answers to Requests For Proposal (RFP) - Performed product test and demo on customer networks Collaborated with the product management and marketing teams to define the evolutions of the product line

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • System Engineer
      • Jun 2000 - Aug 2001

      Defined specifications for a SDH multiservice access multiplexer (functional requirements, hardware architecture) at Lucent Technologies (acquired by Alcatel and later by Nokia) Ensured Ethernet/IP expertise within Lucent for optical product lines (cross-product specifications for Ethernet services, integration of IP routing) Defined specifications for a SDH multiservice access multiplexer (functional requirements, hardware architecture) at Lucent Technologies (acquired by Alcatel and later by Nokia) Ensured Ethernet/IP expertise within Lucent for optical product lines (cross-product specifications for Ethernet services, integration of IP routing)

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • System Engineer
      • Jan 1999 - May 2000

      Defined specifications for a VHF radiocommunications system based on frequency hopping (functional requirements, planning of quality assurance) Wrote specifications related to the design of a multiband multiprotocol Transmitter/Receiver (software radio) Defined specifications for a VHF radiocommunications system based on frequency hopping (functional requirements, planning of quality assurance) Wrote specifications related to the design of a multiband multiprotocol Transmitter/Receiver (software radio)

  • French Embassy
    • Washington D.C. Metro Area
    • Assistant to the Science & Technology Attaché
      • Apr 1997 - Nov 1998

Education

  • École Supérieure d'Électricité
    M. Sc. equivalent in Electrical Engineering and Telecommunications, Electrical, Electronics and Communications Engineering
    1992 - 1997

Community

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