Experience

IRE Oil & Gas FZE

• United Arab Emirates
• Oil and Gas
• 1 - 100 Employee

• Quality & Process Supervisor

  • Nov 2018 - Present

• Business Administrator

  • Jan 2013 - Nov 2018

   Represents the company Management, acting as the key coordinator for the planning, development and implementation of the quality system and assuming responsibility for the Business Management System’s (BMS) continuous maintenance & improvement. Acts as a Project Manager for any third-party quality accreditation (ISO 9001:2015 & API Q1) projects.  Develops, implements and maintains policies, procedures and associated training plans for network resource administration, & appropriate use. Acts as the Internal Auditor during internal audits, ensuring all audit checks are properly & regularly carried out to monitor and measure the status of the BMS. Ensures that all non-conformities are properly recorded, rectified and prevented from recurring. Manages and supports the day-to-day clerical and administrative operations in the office.  Acts as the hands-on representative of the Human Resources department in facilitating all basic HR functions and is the main point of contact for general HR enquiries, referring queries where necessary to the appropriate member of the team. Ensures the stable operation of the in-house computer network and all connected computers and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Administers all equipment, hardware and software upgrades and performs basic network system administration on network servers as needed. Provides technical, support, development and management of collaboration facilities such as email, calendar, instant messaging and document sharing. Identifies, troubleshoots and resolves hardware-, software- and network-related problems encountered by end-users. Performs system backups and recovery and maintains backup servers/systems. Acts as administrator to the company’s website.



Oilman

• IT Coordinator

  • Jul 2008 - Jan 2013

   Coordinated with business executives, software and network consultants.  Analyzed and resolved end user hardware and software related problems and provided end user training as necessary.  Provided technical support to end-users both on-site and remote.  Performed systems analysis as well as mapping of business goals towards the design of the information system.  Successfully designed, configured, and implemented company’s network IT infrastructure.  Installed and administered 32- and 64- Bit Windows 7/8/2010 and Win Server 2003, database servers, active directory, file server, MS Office 2010/2016, Internet connections and hardware.  Manages security solutions, including firewall, user access, user internet policies, monitor internet traffic, anti-virus and intrusion detection systems.  Managed and maintained VPN, both router-to-router and tunnel VPN.  Installed and configured GP on the server and rolled out GP installation to individual workstations.  Implemented GP modules such as Sales-Order Processing, Purchase-Order Processing, Financial, Inventory, Fixed Assets, Analytical Accounting, and General Ledger.  Assisted Management in mapping user requirements to technical features in GP and proposed interim workaround if no such feature exists.  Provided technical and functional support to users to address their problems in Financial, Payables, Receivables, Inventory, Fixed Assets, and General Ledger modules.  Evaluated and logged system errors and malfunctions found by users or in system logs.  Conducted System monitoring, maintenance, and crisis management.  Prepared and maintained Work Instructions for GP users.  Conducted user training on various modules to both local and international staff.  Actively participated in the Business Process Review of: Payables Management, Receivables Management, General Ledger, Fixed Assets Management, Inventory Management,  Executed system queries on ad-hoc user’s request using basic SQL statements.



New City Commercial Center

• Systems Support

  • 2004 - 2007



AMA Computer College

• College Instructor

  • 2000 - 2004