Experience

Alamance County Government

• United States
• Government Administration
• 100 - 200 Employee

• Special Assistance - In Home / Representative Payee Social Worker III

  • Sep 2023 - Present

• Adult Care Social Worker III

  • Oct 2021 - Sep 2023

• Work First Employment Services Social Worker II

  • Jun 2021 - Oct 2021

• Quality Assurance Analyst

  • Jul 2019 - Jun 2021

• Income Maintenance Caseworker II

  • Aug 2017 - Jul 2019



Guilford County Department of Health and Human Services

• Guilford County, North Carolina

• Eligibility Caseworker

  • Apr 2016 - Aug 2017



LabCorp

• Greensboro/Winston-Salem, North Carolina Area

• Healthcare Billing Specialist

  • Dec 2014 - Apr 2016



Kmart Corporation

• Burlington, North Carolina

• Sales Associate

  • Nov 2012 - Feb 2015

   Exemplified exceptional customer service.  Maintained department standards of sale and provided a zone of safety for customers.  Straightened shoes, handled returns and sales signs, re-works shoes on shelves and the overhead. Makes sure mark downs and mark ups for merchandise are properly maintained.  Unloads truck and makes sure merchandise is without tissue paper, cardboard, plastic, and other unnecessary stuffing, making it ready to put out on the sales floor.  Breaks down cardboard in the baler.  Takes care of customers on the sales floor with anything they need assistance with including opening up the fitting room.  Available as a cashier, layaway associate, jewelry associate and electronics associate whenever needed by a member or to lend a helping hand for a fellow employee. Also has had minimal experience with assisting customers at the front desk.  Familiar with doing merchandise resets in different locations around the store.  Dedicated to my work and always prepared to assist customers and co-workers whenever needed. Show less



Badcock Home Furniture and More

• Mebane, North Carolina

• Shipping and Receiving Clerk

  • Oct 2012 - Nov 2014

   Handles dealings with store dealers, truck drivers and warehouse workers with exceptional customer service.  Takes care of all paper work dealing with the shipping a receiving of Badcock merchandise.  Works with different systems including: TinyTERM, 2X Client, and SCOOP, as well as basic programs such as Microsoft EXCEL and Outlook.  Answers the phone, schedules truckloads to come into the warehouse, sends and receives faxes and emails pertaining to the company.  Trouble-shoots various problems and provides solutions for store dealers and customers alike. Works with co-workers to insure that all procedures are smoothly maintained.  Handles the traffic and routing of the trailers going out to the numerous Badcock furniture stores. Show less



Dillards

• Burlington, North Carolina

• Sales Associate

  • Jul 2011 - May 2012

   Maintain exceptional customer service, handled customer sales, returns and all concerns.  Worked as a cashier, cleaned department took care of markdown, markups and inventory.  Did all other functions to insure the department ran smoothly.  Maintain exceptional customer service, handled customer sales, returns and all concerns.  Worked as a cashier, cleaned department took care of markdown, markups and inventory.  Did all other functions to insure the department ran smoothly.



Rockingham County School System

• Reidsville, North Carolina

• Substitute Teacher

  • Oct 2010 - May 2011

   Filled in and did all responsibilities for teacher when he or she called out of work.  Controlled the class and made sure the students remained safe and got their work completed.  Provided a positive role model for the young adults. (Worked mainly at Reidsville Middle School).  Filled in and did all responsibilities for teacher when he or she called out of work.  Controlled the class and made sure the students remained safe and got their work completed.  Provided a positive role model for the young adults. (Worked mainly at Reidsville Middle School).



Winston-Salem State University

• Winston-Salem, North Carolina

• Office Assistant

  • Aug 2006 - May 2010

   Answered multiple phone calls, sent faxes, emails and controlled other various computer tasks.  Made copies of important documents, filed and straightened. Cleaned and organized office area.  Made contact with students electronically and physically, greeted everyone with a smile and always upheld the highest standard of customer service.  Answered multiple phone calls, sent faxes, emails and controlled other various computer tasks.  Made copies of important documents, filed and straightened. Cleaned and organized office area.  Made contact with students electronically and physically, greeted everyone with a smile and always upheld the highest standard of customer service.



Kmart Corporation

• Reidsville, North Carolina

• Sales Associate

  • Oct 2005 - Aug 2006

   Exemplified exceptional customer service.  Maintained department standards of sale and provided a zone of safety for customers.  Straightened shoes, handled returns and sales signs, re-works shoes on shelves and the overhead. Makes sure mark downs and mark ups for merchandise are properly maintained.  Unloads truck and makes sure merchandise is without tissue paper, cardboard, plastic, and other unnecessary stuffing, making it ready to put out on the sales floor.  Breaks down cardboard in the baler.  Takes care of customers on the sales floor with anything they need assistance with including opening up the fitting room.  Available as a cashier, layaway associate, jewelry associate and electronics associate whenever needed by a member or to lend a helping hand for a fellow employee. Also has had minimal experience with assisting customers at the front desk.  Familiar with doing merchandise resets in different locations around the store.  Dedicated to my work and always prepared to assist customers and co-workers whenever needed. Show less