Freda A. Yusof

Commercial Support Officer at Vinnies Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Adelaide Area

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Experience

    • Australia
    • Non-profit Organizations
    • 100 - 200 Employee
    • Commercial Support Officer
      • Apr 2019 - Present

      I provide daily administrative & coordination support to the Commercial General Manager, four Area Managers and 34 Shop Managers within but not limited to the Commercial team. Liaise with suppliers and service providers to coordinate the process of purchase orders while maintaining the provision of stock and stocktaking of supplies for daily operation of Vinnies SA shops. Assist with arranging internal and external activities and events, including collating and recording relevant information/documentation as requested, to ensure activities/events are administered efficiently while coordinating the development and the distribution of promotional materials for Vinnies SA shops. I assist with the coordination of project planning and administrative procedures or systems to devise ways of streamlining processes. The collation and distribution of sales reports to ensure the smooth coordination of logistics and organisation of the agenda & presentations for meetings. Liaise with the Accounts and Finance team in preparation of all documentation related to assigning accurate cost codes to invoices, Vinnies shops purchase orders, end-of-month sales reports and petty cash reimbursements. Receive and respond to internal and external enquiries while initiating the appropriate follow-up actions to determine the correct business department the enquiry should be forwarded to. Identify, investigate & resolve computer software and hardware issues arising from the Point of Sales System. This will include the coordination of maintenance jobs by software and hardware suppliers to ensure that defective products are repaired or replaced promptly. Work in close collaboration with the IT department and Telstra to resolve problems relating to telephone & internet connectivity affecting commercial operations. Working closely with system programmers in explaining errors while making recommendations for changes required for the configuration of sales report.

    • HR Officer
      • Oct 2017 - Apr 2019

      I am the primary point of contact for all staff member’s enquiries relating to employment matters, WH&S and HR procedures, policies & guidelines. I work closely with the Head of HR by drafting HR processes and documenting procedures to ensure all employees are correctly remunerated in-line with the 0rganisation’s ERO in pursuant to relevant state awards.I manage the end to end recruitment process including drafting position descriptions, applicant screenings, the scheduling of interviews, organising methods of interviews, preparing contracts/ letter of employments and ensuring all information are accurate.Liaising with managers and staff regarding Working with Children checks, Police checks, First Aid etc. by running reports outlining impending or expired checks to obtain and verifying relevant information. I ensure all the employment contracts are up to date, accurate and complies with the relevant state legislation.The management and maintenance of the electronic filing system, by way of updating the document database which serves as a point of reference across the organisation. I organise the set up and distribution of resources, to incoming and outgoing staff, such as computers, phones and system access information.I assist the Head of HR with the drafting of reports to ensure that the Board Members are kept updated about our latest recruitment. Coordinate the monthly WHS meetings with representatives across all sites, as part of monitoring the organisation’s Occupational Health and Safety compliance.

    • Business Support Worker
      • Nov 2016 - Oct 2017

      The provision of specialist administration skills & support for the Chief Operations Officer and Operations Manager. Contract review & management, including the assessment, monitoring & reporting of all milestones and outcomes; the collation, organisation and recording of contractual documentation; identification & evaluation of key dates to ensure payments and services by funding bodies are delivered in a timely manner according to contractual obligations; management & maintenance of the funder database and the funding contract summary sheets.General administrative tasks such as data entry, word processing, scanning, photocopying, collating, binding and filing. This includes preparation of cover & engagement letters and client correspondence.Responsible for the general maintenance of tidiness of the office, staff amenities and office supplies. Liaise with external stakeholders such as couriers & delivery companies in relation to incoming and outgoing mail.

    • Philippines
    • Oil and Gas
    • 700 & Above Employee
    • Station Manager
      • Jan 2011 - Oct 2016

      Responsible for the daily operations of two service stations and their attached stores. Management of daily stocktaking, ordering of fuel and merchandise with various suppliers and stakeholders. This is achieved by the monitoring of all purchases and sales of fuel and merchandise to ensure that these are processed & recorded promptly and accurately. Daily administration of both service station operations including the monitoring, management and maintenance of all electronic machines & mechanisms whilst ensuring the safety of all gas & chemical products stored on our premises. Accountable for maintaining employee time sheets and the distribution of monthly wages. Organise, assign, schedule and monitor all tasks allocated to all employees. Supervision of all employees to ensure our company policies are upheld and implemented. Acted as the mediator between management and employees. Active participation in inter departmental discussions and events, with the goal to enhance the quality in service delivery. I also attend to, answer and resolve customer enquiries.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Admissions Admin Assistant
      • Jan 2008 - Dec 2010

      The provision of effective administrative and secretarial support to admissions officers within the International Students Office. First line of support to admissions officers, addressing & resolving software and hardware issues relating to the university's record management system. The handling of all enquiries from staff, students and the members of the public. Assist research activities by collating data efficiently and effectively. Develop, monitor and maintain the university's record management system to ensure that the integrity, security and accessibility of the above mentioned system is up to date. Generate Certificates of Enrolment from the University’s internal systems promptly and efficiently, assisted admission officers by providing them with the relevant statistical data. This included production of reports, correspondence, presentations, archiving of materials and spreadsheets in a timely and accurate manner. Assisted in organising meetings, maintenance of electronic diaries and other administrative tasks.

    • Public Relations Communications Officer
      • Jun 2007 - Dec 2009

      Responsible for all negotiations and communication activities with media, sponsors and clients. Maintaining the liaison between internal and external stakeholders. Event planning and coordination of project scope. Leads the sourcing and coordination of venues based on the concept of the event. Responsible for all negotiations and communication activities with media, sponsors and clients. Maintaining the liaison between internal and external stakeholders. Event planning and coordination of project scope. Leads the sourcing and coordination of venues based on the concept of the event.

    • Stage Manager
      • Mar 2006 - May 2006

      Lead the planned schedule sheets which included the schedule for both the actors and crews. Coordinated the flow of the production pre-show, during the show and after the event. Lead the planned schedule sheets which included the schedule for both the actors and crews. Coordinated the flow of the production pre-show, during the show and after the event.

Education

  • Murdoch University
    Bachelor of Arts - BA
    2004 - 2007
  • Management Development Institute of Singapore
    Advanced Diploma
    2002 - 2003
  • Management Development Institute of Singapore
    Diploma
    2001 - 2002

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