Fred Homner
Principal Strategic Delivery Lead at ListEngage- Claim this Profile
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Topline Score
Bio
Lijo George
I had the pleasure of working alongside Fred and can confidently say that he is an asset to any team. His extensive knowledge and skills in Salesforce Marketing Cloud is truly impressive and he has deep expertise in the product. Fred is not only a subject matter expert, but also a true team player. He is personable, warm, and always goes above and beyond to help others. His passion for solving complex problems is truly remarkable, and sets him apart from others. He consistently demonstrates his ability to think creatively and strategically, resulting in successful solutions. Fred's exceptional work ethic, dedication and willingness to go the extra mile make him a valuable addition to any team. I highly recommend Fred for any opportunity that may arise.
Gina Lux
I've had the pleasure of working with Fred on numerous occasions, but I believe the last highlights what a team player he is. At the time we were working on different teams that didn't overlap. I had an idea: put together a user group to discuss a very technical piece of Salesforce. I approached Fred to get some help. He not only welcomed the meetings, we discussed the best path forward, he gave me recommendations, and then developed a plan to get me a speaker for the event. Fred could have easily said "that's not my job" but instead he saw an opportunity to help, and did everything within his power to make that happen. This is how every interaction with Fred goes - He takes the call, he listens carefully, and he develops a solution that is better than anyone could have hoped. Anyone who has him on their team has a winning team.
Lijo George
I had the pleasure of working alongside Fred and can confidently say that he is an asset to any team. His extensive knowledge and skills in Salesforce Marketing Cloud is truly impressive and he has deep expertise in the product. Fred is not only a subject matter expert, but also a true team player. He is personable, warm, and always goes above and beyond to help others. His passion for solving complex problems is truly remarkable, and sets him apart from others. He consistently demonstrates his ability to think creatively and strategically, resulting in successful solutions. Fred's exceptional work ethic, dedication and willingness to go the extra mile make him a valuable addition to any team. I highly recommend Fred for any opportunity that may arise.
Gina Lux
I've had the pleasure of working with Fred on numerous occasions, but I believe the last highlights what a team player he is. At the time we were working on different teams that didn't overlap. I had an idea: put together a user group to discuss a very technical piece of Salesforce. I approached Fred to get some help. He not only welcomed the meetings, we discussed the best path forward, he gave me recommendations, and then developed a plan to get me a speaker for the event. Fred could have easily said "that's not my job" but instead he saw an opportunity to help, and did everything within his power to make that happen. This is how every interaction with Fred goes - He takes the call, he listens carefully, and he develops a solution that is better than anyone could have hoped. Anyone who has him on their team has a winning team.
Lijo George
I had the pleasure of working alongside Fred and can confidently say that he is an asset to any team. His extensive knowledge and skills in Salesforce Marketing Cloud is truly impressive and he has deep expertise in the product. Fred is not only a subject matter expert, but also a true team player. He is personable, warm, and always goes above and beyond to help others. His passion for solving complex problems is truly remarkable, and sets him apart from others. He consistently demonstrates his ability to think creatively and strategically, resulting in successful solutions. Fred's exceptional work ethic, dedication and willingness to go the extra mile make him a valuable addition to any team. I highly recommend Fred for any opportunity that may arise.
Gina Lux
I've had the pleasure of working with Fred on numerous occasions, but I believe the last highlights what a team player he is. At the time we were working on different teams that didn't overlap. I had an idea: put together a user group to discuss a very technical piece of Salesforce. I approached Fred to get some help. He not only welcomed the meetings, we discussed the best path forward, he gave me recommendations, and then developed a plan to get me a speaker for the event. Fred could have easily said "that's not my job" but instead he saw an opportunity to help, and did everything within his power to make that happen. This is how every interaction with Fred goes - He takes the call, he listens carefully, and he develops a solution that is better than anyone could have hoped. Anyone who has him on their team has a winning team.
Lijo George
I had the pleasure of working alongside Fred and can confidently say that he is an asset to any team. His extensive knowledge and skills in Salesforce Marketing Cloud is truly impressive and he has deep expertise in the product. Fred is not only a subject matter expert, but also a true team player. He is personable, warm, and always goes above and beyond to help others. His passion for solving complex problems is truly remarkable, and sets him apart from others. He consistently demonstrates his ability to think creatively and strategically, resulting in successful solutions. Fred's exceptional work ethic, dedication and willingness to go the extra mile make him a valuable addition to any team. I highly recommend Fred for any opportunity that may arise.
Gina Lux
I've had the pleasure of working with Fred on numerous occasions, but I believe the last highlights what a team player he is. At the time we were working on different teams that didn't overlap. I had an idea: put together a user group to discuss a very technical piece of Salesforce. I approached Fred to get some help. He not only welcomed the meetings, we discussed the best path forward, he gave me recommendations, and then developed a plan to get me a speaker for the event. Fred could have easily said "that's not my job" but instead he saw an opportunity to help, and did everything within his power to make that happen. This is how every interaction with Fred goes - He takes the call, he listens carefully, and he develops a solution that is better than anyone could have hoped. Anyone who has him on their team has a winning team.
Credentials
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Salesforce Certified Pardot Consultant
SalesforceMay, 2023- Nov, 2024 -
Salesforce Data Cloud/CDP Accredited Professional
SalesforceApr, 2023- Nov, 2024 -
Salesforce Marketing Cloud Personalization Accredited Professional
SalesforceApr, 2023- Nov, 2024 -
Salesforce Certified Pardot Specialist
SalesforceMar, 2023- Nov, 2024 -
Salesforce Certified Administrator (SCA)
SalesforceFeb, 2023- Nov, 2024 -
Salesforce Certified Marketing Cloud Administrator
SalesforceFeb, 2023- Nov, 2024 -
Salesforce Certified Marketing Cloud Consultant
SalesforceFeb, 2023- Nov, 2024 -
Salesforce Certified Marketing Cloud Developer
SalesforceFeb, 2023- Nov, 2024 -
Salesforce Certified Marketing Cloud Email Specialist
SalesforceFeb, 2023- Nov, 2024
Experience
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ListEngage
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United States
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Advertising Services
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1 - 100 Employee
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Principal Strategic Delivery Lead
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Mar 2023 - Present
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Salesforce
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United States
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Software Development
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700 & Above Employee
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Director Product Management, Marketing Cloud Platform
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Jan 2022 - Mar 2023
As a Director of Product Management in Salesforce Marketing Cloud, I liaise with members of the Marketing Cloud Development, Infrastructure, and Services team to support the public cloud strategy. I spearhead initiatives to drive continuous improvement with our customers and how they interact with the Marketing Cloud Platform. I work diligently to help the team realize our vision to deliver successful customer experiences with the use of the Marketing Cloud platform.Key Accomplishments:- Created and Developed processes for various teams to onboard them from Marketing Cloud Platform on 1st party to Public Cloud. - Developed Documentation for customers to consume on how to best utilize Marketing Cloud Tools in the most efficient manner- Worked to establish optimal processes with over 30 of our large scale customers to ensure their success on the Marketing Cloud Platform. Show less
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Senior Manager of Technical Architect and Consulting
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May 2018 - Jan 2022
Managed the Performance Engineering Team under the Marketing Cloud where we worked with our large scale customers to ensure their processes were optimized on the Marketing Cloud Platform. Additionally, I worked with various Product Teams to help ensure enhancements would align with our customer needs.
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Senior Technical Architect and Consulting
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Apr 2016 - May 2018
Work with customers to ensure they are utilizing Salesforce Marketing Cloud's infrastructure in the most performant way. I collaborate with variety of teams within Product Development, Infrastructure, and Services to ensure our customer's processes are optimized and being successfully implemented.
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Senior Manager of Developer Support
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Jul 2011 - Apr 2016
As a Senior Manager of Marketing Cloud Global Support, I liaise with members of the Marketing Cloud executive team to support the cloud strategy. I spearhead initiatives to drive continuous improvement which result in enhanced customer satisfaction. I work diligently to help the team realize our vision to deliver unrivaled customer experiences. I create a Brand promise for the Support organization that centers around Trustworthiness, Humility, Respect, Excellence, Accountability and Teamwork.Key Accomplishments:- Assisted an award-winning 200+ seat, global technical support organization supporting complex mission critical software used by marketers large and small- Contributed accelerating revenue from $7M to $21M- Developed processes for Tier 3 and Product Operations/CCE to collaborate on critical customer issues- Created proprietary tools for team members to be more efficient on their day to day responsibilities Show less
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ExactTarget
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United States
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Software Development
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1 - 100 Employee
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Tier 3 Support Engineer
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Jul 2009 - Jul 2011
Worked on various business analysis initiatives and requirements tasks for management team. Assist in high priority customer issues and ensured that resolutions were delivered. Organized and prioritized cases with our development and operations team. Was utilized as a resource for technical issues that occur on a day to day basis with Tier 1/2 team members. Worked on various business analysis initiatives and requirements tasks for management team. Assist in high priority customer issues and ensured that resolutions were delivered. Organized and prioritized cases with our development and operations team. Was utilized as a resource for technical issues that occur on a day to day basis with Tier 1/2 team members.
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Simon Property Group
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United States
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Real Estate
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700 & Above Employee
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Information System Analyst Intern
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Oct 2007 - Jul 2009
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Education
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2005 - 2009
Indiana University–Purdue University Indianapolis
Bachelor's degree, Computer and Information Systems Security/Information Assurance
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