Experience

Sewanhaka Central High School District
• Primary and Secondary Education
• 100 - 200 Employee
• Business Education Teacher

  • Aug 2019 - Present


Henry Schein

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• • Jun 2017 - Feb 2019

• • Mar 2015 - Feb 2019

  -Process and administer approximately 400 end user charge-back contracts created by 80 supplier partners.-Identify and validate customers to confirm eligibility for all contracts.-Add items at the contract cost provided by the supplier adjusted to the correct unit of measure.-Reviews and responds to multiple contract audit and U.O.M. report.-Reconciles charge back discrepancies to collect rejected charge back claims.-Requests renewal contracts or extensions from the suppliers prior to contract expiration. -Communicates expiring contracts to the sales team.-Compare replacement contracts to existing contracts-Maintain sell prices based off individual contracts and enter global pricing caps at customer level-Responsible for designing and maintaining accurate files containing Local, GPO, All Sales, and or Internal Contracts.-Responsible for the membership verification and proper account addition or removal from supplier charge-back contracts.-Work with GPO partners to review, maintain and enroll customers -Review and respond to various audits that indicate if customer information has changed, new customers have been created, item status has changed, item has been replaced, potential unit of measure errors, and contracts will be expiring. Show less

• • Feb 2014 - Mar 2015

  -Issued Call Tags (merchandise returns), credits-Inbound 80-100 calls daily-Tracked shipments-Interacted with distribution center employees regarding post-order inquiries -Inquire on the status of non-stock item orders-Applied customer credit card payments and/or direct payments to bank lock boxes-Collected payments from customers contacted by credit department-Contacted manufacturers for warranty and product information-Remain up to date with the latest promotions and merchandise practices Show less