François Petit

IT Director - Head of IT Transformation & Quality Assurance at VOO
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Contact Information
us****@****om
(386) 825-5501
Location
Brussels Metropolitan Area, BE
Languages
  • French Native or bilingual proficiency
  • English Professional working proficiency
  • Dutch Professional working proficiency
Skills

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Credentials

  • ISTQB Foundation
    -
  • ITIL - Foundation V3
    -

Experience

  • VOO
    • Belgium
    • Telecommunications
    • 700 & Above Employee
    • IT Director - Head of IT Transformation & Quality Assurance
      • Oct 2018 - Present

      People ManagementSolution & Delivery ManagementSupport & Operations ManagementTest Management

    • Test planning & coordination Manager
      • Sep 2012 - Sep 2018

      Testing team Management - Team LeaderTesting Coordination (planning, assignment & execution)Testing Strategy & Master Test Plan DeterminationTest cases creation &testing data sets preparationTesting Follow-up, Monitoring & ReportingTesting methods & tools ImprovementTesting sourcing Management

  • ENGIE Belgium
    • Belgium
    • Utilities
    • 700 & Above Employee
    • IT SAP CRM ISU Business Analyst
      • Aug 2008 - Sep 2012

      - Evaluate the Business needs and the application possibilities- Create the functional and technical specifications- Explain the technical specifications to the developers- Define and execute the IT tests- Analyse and solve the defects and problems- Support the Business collaborators to improve and use the applicationsExpertise:- Working in fully replicated environment between CRM and ISU systems- Knowledges in SAP CRM/IS-U integration (Middleware, Master Data Generator,...)- Knowledges in SAP Archiving functionnality Show less

    • Business Application Management Collaborator
      • Mar 2006 - Aug 2008

      I was a link between Business and IT. I had to:- Support Business to create new processes.- Create Business specification to explain the Business needs to I.T.- Follow the projects until the implementation on the production system- Execute the acceptance testing and report the results (defects, validation,...)- Analyze the errors on the production system- Solve the complex errors and propose a solution to avoid these errors (implement a new application, checks,...)- Execute mass updates and check the data consistency Show less

Education

  • IESN
    2002 - 2005
  • Institut Saint-Joseph Ciney
    1996 - 2002

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