Team Leader Congress & Marketing

• Feb 2022 - Present

Project Coordinator

• Aug 2021 - Feb 2022

Events Creation of new concepts, budgets, offers as well as order & booking confirmations Support of the planning, organization and execution of events Design and creation of marketing- & advertisement documents (online & offline) Advancement of existing services & offerings Fairs Support & acquisition of exhibitors Creation of offers as well as order & booking confirmations Creation of CAD floor plans Creation and redesign of all marketing- & advertisement documents (online & offline) Responsible for the overall PR- & Media planning as well as execution Maintenance of the social media channels Branch Office Planning, coordination and implementation of the optimal resource management Creation of shift plans Planning, organization and (if necessary) operative support of the caterings

Head of Events

• Oct 2020 - Aug 2021

Acquisition, sales, organization, planning and execution of all events,Representation of the Grand Casino Luzern,Recruiting, planning and leading of employees,Operative controlling and monitoring based on the given quality management processes,Complaint management,Trend- and competitor-analysis,Planning, coordination and implementation of the optimal resource management,Implementation of a digital event-management-system,Redesign of all sales documents & new sales strategy,Support of various marketing projects (newsletter, website, print media, etc.)

Deputy Event Manager

• Aug 2018 - Oct 2020

Substitution of the Event Manager

Assistant

• Feb 2017 - Aug 2018

Casineum:Serving of guests,Selling entrance tickets,Managing of guest- & VIP list,Cash accounting,Responsibility for cash & change money, Safekeeping of wardrobeBanquets:Waiting and serving of guestsGambling Area:Waiting and serving of guests (Sweet Deal)

Master Degree Student

• Sep 2016 - Sep 2018

MSc - Master of Business Administration, Major: Tourism Network Management, Customer Relationship Management, Philosophy of Social Science, Change & Event Management, Tourism Business Entrepreneurship, Marketing & Communication in Tourism, Strategic Management, Intercultural Aspects, International Tourism Politics & Markets, Sustainable Tourism Management Applied Research Project for: Eiger Selfness Hotel Change Management Report for: Inselspital, Bern

Assistant

• Jan 2017 - Aug 2018

Managing & selling tickets (concerts & other events), Managing of guest- & reservations list, Cash accounting, Responsibility for cash & change money, Safekeeping of wardrobe Managing & selling tickets (concerts & other events), Managing of guest- & reservations list, Cash accounting, Responsibility for cash & change money, Safekeeping of wardrobe

Cashier & Sales Employee

• Jul 2017 - Sep 2017

Bachelor's Thesis Intern

• Feb 2016 - Sep 2016

Analysis & research of possible strategic repositioning and rebranding opportunities including a detailed implementation report and its execution Analysis & research of possible strategic repositioning and rebranding opportunities including a detailed implementation report and its execution

Bachelor Degree Student

• Aug 2012 - Sep 2016

Bachelor of Communication Branding, Internal Communications, Public Relations & Public Affairs, Training Personal Management, Business to Business, Design, Marketing Communication, Marketing Research, Direct Marketing, International Communication & Culture, Project Management Brandbook & Branding strategy for an international moderator Integrated Communication report for a Dutch Start-up Public Relations report for a Dutch primary publication

Exchange Student

• Jan 2015 - Jun 2015

Communication Conflict Resolution, Philosophy, Communication & Gender, New Communication Technologies, Listening Behavior Communication Conflict Resolution, Philosophy, Communication & Gender, New Communication Technologies, Listening Behavior

Marketing Intern

• Jul 2014 - Dec 2014

Preparation & execution of guided tours in German and English (topics: connectivity, unified communica tions, cloud&hosting, security, machine2machine), Optimization of the show cases & communication with showcase-partners, Development of small campaigns for various sales channels, Close cooperation with product managers (central & regional sales, commissioning, finance, technology, operations & legal) for further development/launch of products, Creation and editing of various communication materials (flyer, presentations - print & digital), Writing of texts & descriptions, visual adaptions for internal communication media & the Intranet for Vodafone employees

Cashier and Restaurant Employee

• Apr 2014 - Jun 2014

Tour Guide

• Jun 2012 - Aug 2012

Supervision & support of guests, Organization & execution of various tours in the region (incl. Barcelona) Supervision & support of guests, Organization & execution of various tours in the region (incl. Barcelona)

Assistant & Sales Employee

• Sep 2011 - Jul 2012