Frans Reuvers

Senior Executive at Dialogue Limited
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Contact Information
Location
ZA
Languages
  • English Native or bilingual proficiency
  • Afrikaans Full professional proficiency
  • Dutch Elementary proficiency

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Bio

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Bartley Joseph

Frans was a colleague of mine and we served on the same executive team for five years. I got to know Frans as an extremely astute businessman with a keen eye for new business opportunities. He is always very supportive of his colleagues, management teams, and employees. In all matters, he is very quickly able to drill down to the nub of the problem and looks for fair and equitable resolution in conflict situations. He seldom shies away from a challenge and he often impressed me with his determination to make a success of business opportunities where most others were too afraid to venture. It is with the utmost respect that I am honoured to make this recommendation.

Bartley Joseph

I have worked with Frans worked for many years as colleagues responsible for business operations. We served together of several business boards and I was always impressed by his business acumen and entrepreneurial fortitude. He is an excellent new business development proponent with skills that rank among the very best when it comes to delivering a pitch and securing new contracts. He is passionate about client service and looking after his employees. Truly a seasoned professional who conducts himself with humility and respect for others at all times.

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Experience

    • Gibraltar
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Senior Executive
      • Nov 2022 - Present
    • South Africa
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Managing Director / Business Unit Executive
      • Jun 2018 - Nov 2022

      MPC Connect provide Business Process Outsourcing Solutions to a variety of Discipline Verticals - Customer Sales Campaigns, Customer Back Office Support, Customer Service Desk Operations and Tutoring Support to Global Online Education Companies. Responsible for: Business Development and growth initiatives inline with the Business Unit growth strategies Management of Senior Team within the Business Unit Business Strategy and Financial Performance of the Business Unit Successes: Created SA's largest On-Line Outsourcing Tutor Services provider operation, currently servicing demand across 5 Continents in a 24/7 operational environment to multiple Partner Platforms Globally. Show less

    • South Africa
    • Staffing and Recruiting
    • 200 - 300 Employee
    • Customer Services and Finance Director
      • Jan 1998 - Jul 2018

      Business Unit Executive for the Contact / Business Process Enabling BU within MPC Responsible for: Customer Service / Product development for the organisation Strategic implementation of Revenue and Systems Infrastructure growth. Strategic Partnering initiatives. Full Control of Contact Centre development and expansion of this revenue stream Brand Development, Marketing and Customer Services reporting directly into this role Franchise development and growth. Client Retention and Development. Show less

    • Managing Director
      • May 1995 - Dec 1999

      Debt Management Software developed in conjunction with a SA Legal firm Product taken to SA market through a number of channels, including Retailing through Incredible Connection and Business Software retailers Was responsible for: Product Development Brand Development Sales Channel Development Achievements: Managed successful launch into retail market through Incredible Connection and Business Connection. Created National Retail Network through a variety resellers across SA. Show less

    • Financial Manager
      • Feb 1994 - Apr 1995

      Financial Manager for Oil Trading Company in Ship Bunkering industry. Assumed Full Financial Function through to Audit Pack presentation Responsible for Financial Team and Auditor relationship engagement Financial Manager for Oil Trading Company in Ship Bunkering industry. Assumed Full Financial Function through to Audit Pack presentation Responsible for Financial Team and Auditor relationship engagement

    • South Africa
    • Transportation, Logistics, Supply Chain and Storage
    • 400 - 500 Employee
    • Administration Manager - Containerlink Division
      • May 1990 - Jan 1994

      Full monthly financial reporting pack at branch level Manage credit control Manage supplier utilization Manage Branch payrolls Manage Branch Financial Budgets Full monthly financial reporting pack at branch level Manage credit control Manage supplier utilization Manage Branch payrolls Manage Branch Financial Budgets

Education

  • SAQA Accredited - CCMG - Professional Registration number - 66357607-16801
    Masters Professional in Contact Centre Management
    2018 - 2019
  • Durban University of Technology
    Managemement
  • University of South Africa/Universiteit van Suid-Afrika
    B.Comm
  • Kloof High School
  • Kloof High School

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