Experience

Buy Me Once

• United Kingdom
• Retail
• 1 - 100 Employee

• Head Of Operations

  • Jan 2022 - Present

• Supply Chain Consultant

  • Jul 2020 - Feb 2022

  Lead a comprehensive end to end supply chain review driving key solutions on sustainability, cost and customer experience while elevating efficiency across the board. Project involved a deep dive into B2C fulfillment for a complex cross category, multi brand e-commerce site including a detailed audit on secondary packaging, carriers and fulfilment rates. Consulted with the senior leadership team to establish best practices on purchasing and inventory management; built a bespoke WSSI reporting tool to maximise working capital efficiency and ROI across the business. Show less



Wild Clouds

• Retail

• Founder

  • Mar 2021 - Present

  Founded Wild Clouds, an ethical clothing brand with sustainability and accessibility at its core. Clothing and pyjamas made in London using the most sustainable fabrics and trims we could find, featuring uniquely weird and wonderful prints inspired by fantasy and nature. Founded Wild Clouds, an ethical clothing brand with sustainability and accessibility at its core. Clothing and pyjamas made in London using the most sustainable fabrics and trims we could find, featuring uniquely weird and wonderful prints inspired by fantasy and nature.



Gifts By Mint

• United Kingdom
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Supply Chain Consultant

  • Apr 2021 - Feb 2022

  Implemented robust supply chain and fulfilment processes for launch, worked with 3PL to set up integrations and developed processes to ensure efficient and smooth running of this startup ecom luxury gift box brand from launch to beyond. Implemented robust supply chain and fulfilment processes for launch, worked with 3PL to set up integrations and developed processes to ensure efficient and smooth running of this startup ecom luxury gift box brand from launch to beyond.



The Wolseley Hospitality Group

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Head of Retail Supply Chain + Operations

  • Jan 2018 - Feb 2022

  Managing the end to end Supply Chain and strategy for our retail brand. Leading product development, purchasing, planning and fulfillment along with the brand strategy and commercial decision making. Managing the end to end Supply Chain and strategy for our retail brand. Leading product development, purchasing, planning and fulfillment along with the brand strategy and commercial decision making.



Indi Supplements

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Supply Chain Consultant

  • Jun 2020 - Jun 2021

  Initial project to set up UK supply chains; sourcing the very best co-packer and fulfilment partner for their needs and advising on all areas including primary and secondary packaging, transportation, contracts and B2C fulfilment. As with many start ups budgets needed to be managed closely and it was very important to get things right the first time and ensure all processes were lean and efficient. I continue to work with Indi managing the fulfilment operation, setting up IT integrations and establishing scalable processes for sustainable growth. Show less



Burberry

• United Kingdom
• Luxury Goods & Jewelry
• 700 & Above Employee

• Supply Chain, Retail and Wholesale Operations Manager

  • Jul 2014 - Dec 2017

  Managing a team of 20 who oversee the orderbook life cycle and operations of our 550 EMEIA wholesale and franchise customers, our Burberry retail stores and our digital platform. Managing everything from order capture, production changes ,shipping delays and payment plans to floorset launches, hub flow and outbound shipments.I also take part in and lead various projects, such as Supply Chain process improvements, IT / SAP changes or new business critical initiatives.

• Supply Chain, Retail and Wholesale Operations Supervisor

  • Jun 2012 - Jul 2014

  Responsible for the operations and relationship of 200 wholesale partners across Latin America and Northern Europe, managing an orderbook of over £80m per year.Managing the orderbook life cycle for EMEIA Retail.Various project work.

• Customer Operations Coordinator

  • Jun 2009 - Jun 2012

  Oversee the orderbook life-cycle for Wholesale and Retail Latin America and North America from order placement through to delivery into stores or Hubs.Appointed SAP key user as part of a process management initiative for the Supply Chain.

• Customer Operations Administrator

  • Jun 2008 - Jun 2009

  Oversee the orderbook life-cycle for Wholesale and Retail North America from order placement through to delivery into stores or Hubs.



Portico Design Group

• Canada
• Design
• 1 - 100 Employee

• Account Supervisor

  • Feb 2007 - Nov 2008

  Manage top accounts, ensuring on time delivery and top customer service. Manage top accounts, ensuring on time delivery and top customer service.