Experience

Zomoz

• Venezuela
• Travel Arrangements
• 1 - 100 Employee

• Co-Founder

  • Aug 2016 - Present

  - Design, create and launch Zomoz, an online platform that enables anyone to offer their skills, hobbies and talent - Launch in 2 countries of Latam (Venezuela & Colombia) and prepared to launch in a 3rd country in 2017 - Strategy behind the platform's priorities for features and functions - Responsible for customer service - Strategic planning for sales process - Responsible for visual representation of the customer journey - Design, create and launch Zomoz, an online platform that enables anyone to offer their skills, hobbies and talent - Launch in 2 countries of Latam (Venezuela & Colombia) and prepared to launch in a 3rd country in 2017 - Strategy behind the platform's priorities for features and functions - Responsible for customer service - Strategic planning for sales process - Responsible for visual representation of the customer journey



ZOI Venezuela

• Travel Arrangements

• Sales Director

  • Jun 2015 - Aug 2016

  - Lead sales in ZOI Venezuela, an adventure-travel marketplace focusing on promoting, supporting and developing tour operators, a completely unattended industry in Venezuela - Managed 2,500+ bookings and 10,000+ sales requests - Controlled payments, bank relationships and financial structures - Offered by-products to existing customers such as flights, hotels and transportation services - Took care of customer relationships and customer service - Participated in the design of the website layout which led to increased sales Show less



Grupo Solfin

• Venezuela
• Financial Services
• 1 - 100 Employee

• Sales Representative

  • Jun 2014 - May 2015

  - Serviced existing accounts, obtained SICAD II orders and maximised returns for clients - Established new accounts by calling and offering above-standard customer service - Submitted thousand of FX trade orders - Recommended changes in products and service by evaluating results and available offers - Kept management informed by submitting activity and results reports - Wealth management, brokerage & trading - Serviced existing accounts, obtained SICAD II orders and maximised returns for clients - Established new accounts by calling and offering above-standard customer service - Submitted thousand of FX trade orders - Recommended changes in products and service by evaluating results and available offers - Kept management informed by submitting activity and results reports - Wealth management, brokerage & trading



NuKua Ltd

• London, United Kingdom

• General Manager

  • Jan 2013 - Apr 2014

  - Lead marketing, sales, customer service and strategy - Procured new customers and maintained customer relations; designed all marketing material - Improved the speed and efficiency of deliveries - Reduced margin of error and formal complaints to achieve one of the industry’s best service - Obtained diversification through introduction of best-selling products -Responsible for Amazon and eBay distribution and customer relations - Supervised new products and product lines - Lead marketing, sales, customer service and strategy - Procured new customers and maintained customer relations; designed all marketing material - Improved the speed and efficiency of deliveries - Reduced margin of error and formal complaints to achieve one of the industry’s best service - Obtained diversification through introduction of best-selling products -Responsible for Amazon and eBay distribution and customer relations - Supervised new products and product lines



IHS Emerging Energy Research

• London, United Kingdom

• Intern

  • May 2012 - Jul 2012

  - Consultancy Intern for the regulatory and strategy department - Provided administrative support for the regulatory and strategy group - Fulfilled tasks as part of the Esso Australia and GE Energy EMEA project - Developed understanding of the methodologies that petroleum companies follow to manage regulatory risk - Offered assistance and guidance for both offshore and onshore drilling projects - Consultancy Intern for the regulatory and strategy department - Provided administrative support for the regulatory and strategy group - Fulfilled tasks as part of the Esso Australia and GE Energy EMEA project - Developed understanding of the methodologies that petroleum companies follow to manage regulatory risk - Offered assistance and guidance for both offshore and onshore drilling projects



Diageo

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Intern

  • May 2011 - Jul 2011

  - Treasury Intern for the finance department - Analyzed market performance continuously and gave recommendations to the finance team - Scrutinized risk management for future business acquisitions in developing markets - Measured the outcome of alternative ways of financing - Organized and collected data for new bond issuances; forecasting market reactions - Treasury Intern for the finance department - Analyzed market performance continuously and gave recommendations to the finance team - Scrutinized risk management for future business acquisitions in developing markets - Measured the outcome of alternative ways of financing - Organized and collected data for new bond issuances; forecasting market reactions



Palogrande Casa de Bolsa

• Caracas Area, Venezuela

• Intern

  • May 2009 - Jul 2009

  - Stock broker Assistant - Provided FX market facilities for a portfolio of 200+ clients - Analyzed information for applying clients, assessing their credit risk - Facilitated the FX team with relevant market information, which allowed them to foresee future prices and hedge existing positions - Stock broker Assistant - Provided FX market facilities for a portfolio of 200+ clients - Analyzed information for applying clients, assessing their credit risk - Facilitated the FX team with relevant market information, which allowed them to foresee future prices and hedge existing positions