Experience

Creditswitch Limited

• Telecommunications
• 1 - 100 Employee

• Senior Reconciliation Analyst

  • Mar 2021 - Present

  • Perform daily VTU and other utilities (Bill payment, Cable tv, SMS, betting, USSD sessions etc) reconciliation for transactions with Telcos, Banks, customers, and provide report as required. • Respond to disputes (via calls, emails or social media) and ensure that all assigned reports are accurately and timely reconciled to show a true and fair view of processed transaction. • Verify, reconcile and update reconciliation accounts by reviewing discrepancies to produce accurate and credible transactions. • Daily monitoring of transaction inflow and performance. Show less



ProvidusBank headoffice

• Settlement and reconciliation officer

  • Jan 2021 - Mar 2021

  • Daily processing of MasterCard and Visa settlement (ATM, POS, WEB) • Daily downloading and processing of Settlement files for MasterCard (T464, T140, T112, T461) • Processing of merchant settlement on NGN and USD for Mastercard and Visa Scheme • Handling of customer enquiries via mails and phone calls. • Daily Reconciliation of MasterCard, Visa and Verve accounts (payable, receivable, GL, dispense error and visa multicurrency) • Investigation, monitoring and timely Resolution of ATM, POS and WEB claims on Verve, Visa and MasterCard transactions both domestic and international transactions. Show less



FirstBank Nigeria headoffice

• Settlement and Reconciliation officer

  • Apr 2018 - Jan 2021

  • Daily processing of MasterCard and Visa settlement (ATM, POS, WEB) • Daily downloading and processing of Settlement files for MasterCard (T464, T140, T112, T461), Visa (ACOB, MDBO, VAS, VSS, BASE 11) and Interswitch (Pay direct). • Daily conversation of MasterCard files to readable form through SQL • Processing of merchant settlement on NGN and USD for Mastercard and Visa Scheme • Handling of customer enquiries via mails and phone calls. • Treating bill payment issues, dispense errors and also customer account issues. • Daily Reconciliation of MasterCard, Visa and Verve accounts (payable, receivable, GL, dispense error and visa multicurrency) • Investigation, monitoring and timely Resolution of ATM, POS and WEB claims on Verve, Visa and MasterCard transactions both domestic and international transactions. Show less