Franklin R.S. Dijkhoff, MSc.
Deputy Manager IT at centrale bank van aruba- Claim this Profile
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Bio
Experience
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Centrale Bank van Aruba
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Aruba
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Financial Services
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1 - 100 Employee
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Deputy Manager IT
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Apr 1992 - Present
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Assistant Manager of IS Department
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Apr 2009 - Present
• Responsible for management the development, interpretation and implementation of the policy of the Department of IT & Facility. • Manage the continuity and the optimal functioning of the network and operating systems used by CBA, including the handling of failures and user support.• Responsible to identify technological developments and to evaluate the application possibilities for CBA.• Manage maintenance of CBA buildings, Landscape, Office inventory and parking lot.
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Network & Systems Administrator
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Apr 1992 - Present
• Manage Cisco, Microsoft and Citrix infrastructure and coordinate personnel providing system engineering and administrator support for internal computer systems. • Manage multiple IT service providers on the island and from abroad.• Interface with the user community for application support.• Participated in the execution for system support.• Provided suggestions and recommendations to our company’s IT executives on operational plans and procedures based on business needs.• Provide technical assistance and advice to end user community.• Meet with vendor personnel in relation to problems that require vendor intervention.• Perform in-depth systems analysis of heavily integrated, multi-tiered and multi-platform systems providing management with a plan to develop the long-term business processes for a resilient IT infrastructure.• Provide technical advice and recommendations of applications and IT infrastructure looking to harden and/or create High Availability/Disaster Recovery certified systems. • Provided desktop/laptop/Thin client and remote access strategies, solutions and support.• Recommended software and hardware configurations and acquisitions. (Developed and implemented training plans for end-users.)• Managed a high availability, high capacity department files, prints and servers. • Evaluated performance and capacity and improved bottlenecks. • Responsible for management of employee desktop/Thin Clients/Blade Server/Citrix XenApp/Citrix Access Gateway/Citrix XenCenter (Virtualization), SWIFT, Backup, CBA-Clearing, AS/400 systems, and BPS 500 Banknote Processing System. Show less
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Education
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University of Liverpool
Master of Science (M.Sc.), Information Systems Management -
American Sentinel University, Birmingham
B.S., Information System -
Gadsden State Community College, Gadsden, Al
AAS, Electronic Engineering Technology, Computer Technician Option