Experience

Scotia GBS Dominican Republic

• Dominican Republic
• Financial Services
• 700 & Above Employee

• Collection Advisor

  • Mar 2022 - Present

  1- I am creative. For example, I designed a calculator that help the advisors to get a roll back payment during the negotiation process with the customer. 2- I’m detail oriented. For example, I found better way in the system regarding the monthly payment of the customer, resulting in a 40% increase in roll back payments in the portfolio. 3- I Persistent. Successfully kept all customer interaction as a memorable experience resulting in a 95% of customer satisfaction. 1- I am creative. For example, I designed a calculator that help the advisors to get a roll back payment during the negotiation process with the customer. 2- I’m detail oriented. For example, I found better way in the system regarding the monthly payment of the customer, resulting in a 40% increase in roll back payments in the portfolio. 3- I Persistent. Successfully kept all customer interaction as a memorable experience resulting in a 95% of customer satisfaction.