Frankie Ng
Product Designer at Routific- Claim this Profile
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English Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
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Mandarin Professional working proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Rex Fong
Frankie is a "developer-friendly" designer whose greatest strength is her humility to listen to others feedback and her steadfast vision and desire to lead her team to bring the best product to the market. As a software engineer, I often discussed with Frankie the implication of her design and how it translates into an actual product. She tries to clarify the technical challenges such as performance and scalability, as well as explaining clearly to engineers what the end-users want. No detail is too small for her to put all her effort into. She is a mature veteran who understands requirements and business limitation. Her design is practical, beautiful, and a pleasure to implement.
Stephanie Redivo
I had the opportunity to work with Frankie on the GIRLsmarts project. Frankie created a fantastic "Day in the life of a software developer" video. This video broke down the stereotypes of developers sitting in a room alone coding away. The girls loved the video! Your vision and drawing ability was truly amazing. Thank you.
Rex Fong
Frankie is a "developer-friendly" designer whose greatest strength is her humility to listen to others feedback and her steadfast vision and desire to lead her team to bring the best product to the market. As a software engineer, I often discussed with Frankie the implication of her design and how it translates into an actual product. She tries to clarify the technical challenges such as performance and scalability, as well as explaining clearly to engineers what the end-users want. No detail is too small for her to put all her effort into. She is a mature veteran who understands requirements and business limitation. Her design is practical, beautiful, and a pleasure to implement.
Stephanie Redivo
I had the opportunity to work with Frankie on the GIRLsmarts project. Frankie created a fantastic "Day in the life of a software developer" video. This video broke down the stereotypes of developers sitting in a room alone coding away. The girls loved the video! Your vision and drawing ability was truly amazing. Thank you.
Rex Fong
Frankie is a "developer-friendly" designer whose greatest strength is her humility to listen to others feedback and her steadfast vision and desire to lead her team to bring the best product to the market. As a software engineer, I often discussed with Frankie the implication of her design and how it translates into an actual product. She tries to clarify the technical challenges such as performance and scalability, as well as explaining clearly to engineers what the end-users want. No detail is too small for her to put all her effort into. She is a mature veteran who understands requirements and business limitation. Her design is practical, beautiful, and a pleasure to implement.
Stephanie Redivo
I had the opportunity to work with Frankie on the GIRLsmarts project. Frankie created a fantastic "Day in the life of a software developer" video. This video broke down the stereotypes of developers sitting in a room alone coding away. The girls loved the video! Your vision and drawing ability was truly amazing. Thank you.
Rex Fong
Frankie is a "developer-friendly" designer whose greatest strength is her humility to listen to others feedback and her steadfast vision and desire to lead her team to bring the best product to the market. As a software engineer, I often discussed with Frankie the implication of her design and how it translates into an actual product. She tries to clarify the technical challenges such as performance and scalability, as well as explaining clearly to engineers what the end-users want. No detail is too small for her to put all her effort into. She is a mature veteran who understands requirements and business limitation. Her design is practical, beautiful, and a pleasure to implement.
Stephanie Redivo
I had the opportunity to work with Frankie on the GIRLsmarts project. Frankie created a fantastic "Day in the life of a software developer" video. This video broke down the stereotypes of developers sitting in a room alone coding away. The girls loved the video! Your vision and drawing ability was truly amazing. Thank you.
Experience
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Routific
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Canada
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Software Development
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1 - 100 Employee
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Product Designer
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Apr 2019 - Present
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Pikadish
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Canada
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Food and Beverage Services
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1 - 100 Employee
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Product Designer
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Jun 2018 - Oct 2020
+ Analyze data extracted from qualitative research to yield insights and identify opportunity areas for new product idea + Work closely with product owner to strategize product direction and determine feature requirements based on research insights + Gather user feedback to continuously iterating design of product + Work closely with developers during development phase to ensure product is implemented accordly + Developed the brand’s visual identity and applied to UI of product + Analyze data extracted from qualitative research to yield insights and identify opportunity areas for new product idea + Work closely with product owner to strategize product direction and determine feature requirements based on research insights + Gather user feedback to continuously iterating design of product + Work closely with developers during development phase to ensure product is implemented accordly + Developed the brand’s visual identity and applied to UI of product
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Levo Studio
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Canada
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IT Services and IT Consulting
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UX / UI & Visual Designer, Co-Owner
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Aug 2017 - Jun 2020
+ Conduct qualitative user research by designing interview questions to extract underlying painpoints from users + Analyze data to yield insights and identify opportunity areas for new product idea + Communicate with clients to understand needs and requirements + Design site map, wireframes, mock-ups for website and present to clients + Created visual identity for the company and other clients to communicate business values across all mediums + Conduct qualitative user research by designing interview questions to extract underlying painpoints from users + Analyze data to yield insights and identify opportunity areas for new product idea + Communicate with clients to understand needs and requirements + Design site map, wireframes, mock-ups for website and present to clients + Created visual identity for the company and other clients to communicate business values across all mediums
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airG Inc.
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Canada
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Wireless Services
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100 - 200 Employee
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Product Designer
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Jun 2015 - Oct 2017
+ Redesigned existing legacy social networking product for native mobile platforms for 300,000 users + Designed internal web application for sales team to manage web campaigns to various countries & mobile carriers + Worked with developers and product owner at early stage to determine feasibility to generate product requirements, user workflow and wireframes + Closely follow guidelines of Android and iOS platforms to design the UI for a consistent user experience + Conducted various QA tests on builds and delegate bug fixes to developers + Monitored analytics & Play Store reviews during beta and launch period to understand user feedback and engagement level Show less
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UX / UI Designer
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Dec 2014 - Jun 2015
+ Propose content strategy for a website to present the product & company information in an engaging way + Generated creative solution to satisfy client requests while making it user-friendly + Prioritized stakeholders’ feedback and iterate the interaction and interface design + Produced mock-ups for developers to communicate design concepts and export assets + Propose content strategy for a website to present the product & company information in an engaging way + Generated creative solution to satisfy client requests while making it user-friendly + Prioritized stakeholders’ feedback and iterate the interaction and interface design + Produced mock-ups for developers to communicate design concepts and export assets
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SAP
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Germany
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Software Development
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700 & Above Employee
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Visual Designer
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May 2013 - Dec 2013
+ Branded the career development team by designing a logo to represent their goals and developed a branding guideline for them to follow + Designed and developed webpage to layout internal information to developers + Produced various videos for interviews, news updates and skits + Act as design consultant to guide “clients” when making decisions + Branded the career development team by designing a logo to represent their goals and developed a branding guideline for them to follow + Designed and developed webpage to layout internal information to developers + Produced various videos for interviews, news updates and skits + Act as design consultant to guide “clients” when making decisions
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freelance photohrapher
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United Kingdom
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Photography
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300 - 400 Employee
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Photographer
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Jul 2012 - Aug 2013
To create photographic memories of the couple’s engagement and marriage according to their requested locations and composition style. + Performed research on the couple's requested locations by doing location scouting + Learned to communicate effectively to my subjects to create compositions with the surroundings + Accquire skills in utilizing lens and lighting to achieve desire effect + Resulted photos received positive feedback from clients and guests of the wedding To create photographic memories of the couple’s engagement and marriage according to their requested locations and composition style. + Performed research on the couple's requested locations by doing location scouting + Learned to communicate effectively to my subjects to create compositions with the surroundings + Accquire skills in utilizing lens and lighting to achieve desire effect + Resulted photos received positive feedback from clients and guests of the wedding
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Personal Banker
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Jul 2011 - May 2013
To perform daily banking transactions while ensuring compliance with operational risk controls + Demonstrate attention to detail when inputting clients’ information, verifying customers’ identity + Built up trustworthiness from handling money and clients’ confidential information + Familiar with formal, fast-paced working environment + Good team player by working along with other coworkers to provide service to customers To perform daily banking transactions while ensuring compliance with operational risk controls + Demonstrate attention to detail when inputting clients’ information, verifying customers’ identity + Built up trustworthiness from handling money and clients’ confidential information + Familiar with formal, fast-paced working environment + Good team player by working along with other coworkers to provide service to customers
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Education
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2008 - 2014
Simon Fraser University
Bachelor's Degree, Interaction Design Joint Major with Business Administration
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