AMP Pro Specialist

• Feb 2022 - Present

Medical Esthetician

• May 2016 - Dec 2022

➤ Performing services such as facials, LED light therapy, dermaplaning, cool sculpting, facials, and micro-needling. ➤ Consulting and recommending products while performing body and skincare treatments to aid in meeting skincare goals. ➤ Skillfully examining and analyzing client's skin to evaluate skin conditions and provide specific care recommendations. ➤ Effectively recommending skin care and cosmetic products to increase product sales and maintain client satisfaction. ➤ Achieving and exceeding goals in relation to cost of operations and spa revenues, while providing high quality service. ➤ Providing exceptional patient and client care services and expertly applying all treatments to achieve skincare results. ➤ Efficiently providing potential guests with detailed information on various treatments and assisting with appointments. ➤ Strategically collaborating with spa staff members to determine treatment plans for clients with special requirements. ➤ Assisting the nurse practitioner with patient care, writing prescriptions, and attending meetings with current vendors. ➤ Successfully performing body scrubs, body sugaring, and organic airbrush tanning. Show less

Human Resources Manager

• Sep 2018 - Feb 2022

➤ Training, coaching, and motivating all manages and leaders to develop leadership skills and employee service standards. ➤ Ensuring coaching culture is present that includes timely acknowledgement of success and feedback on opportunities. ➤ Spearheading all HR processes including recruiting, onboarding, exit processing, and payroll related administration. ➤ Providing efficient and accurate responses to various inquiries from taxing authorities, auditors, and department heads. ➤ Skillfully building an effective team of workers to increase customer satisfaction by setting values of quality and service. ➤ Utilizing industry practices, advising department managers of equal employment opportunities, and managing payroll. ➤ Overseeing the analysis, maintenance, and communication of records required by law or other local governing boards. ➤ Maintaining records of benefit plan participation and all personnel transactions such as hires, promotions, and transfers. ➤ Coordinating management training in interviewing, hiring, terminations, promotions, performance reviews, and goals. ➤ Preparing employee separation notices and related documentation and conducting exit interviews when employees leave. Show less

Human Resources Generalist

• May 2013 - May 2016

➤ Conducted new-hire orientations, background checks, benefit meetings, and constant communication with employees. ➤ Assisted the Director of Human Resources with daily activities including planning employee luncheons, and health fairs. ➤ Educated and advised employees on group health plans, voluntary benefits, and 401K retirement plan benefit programs. ➤ Managed all aspects of leave administration, including employee notifications and various vendor management tasks. ➤ Developed all HR processes including recruiting, onboarding, exit processing, and payroll related administration tasks. ➤ Provided efficient and accurate responses to various inquiries from taxing authorities, auditors, and department heads. ➤ Coordinated all meetings, arranged travel, managed deliveries, prepared meetings, and maintained monthly calendars. ➤ Facilitated communication and awareness of company and division-wide initiatives, events, and employee recognitions. ➤ Developed procedures and training materials to ensure staff expectations are clear in regard to performance standards. ➤ Skillfully built an effective team of workers to increase customer satisfaction by setting values of quality and service. Show less

Business Development Specialist

• Mar 2012 - May 2012

➤ Collaborated with all distributors through WebEx presentations to help increase sales by providing product education. ➤ Liaised with sales management, marketing, and other internal/external delivery partners to provide input and feedback. ➤ Educated, trained, and sold products to account partners leveraging strategies to improve efficiency, and resolution. ➤ Created all action plans and schedules to identify specific sales targets and project the number of contracts to be made. ➤ Skillfully managed and overcame objections by presenting ideas and solutions using consultative selling approach. ➤ Managed all business development activities such as direct mailings, cold calling, and preparing for sales conferences. ➤ Sold products by educating prospects and identifying leads through specific presentations to create loyal customers. ➤ Conducted research efforts to identify new marketing strategies, business opportunities, and competitor's performance. ➤ Stayed on top of trends and innovation within the industry to help cultivate relationships with prospective new clients. ➤ Improved customer satisfaction through expert resolution of conflict, issues, and concerns to increase rapport and sales. Show less

Previous Work History

• Jan 1997 - Mar 2012

➤ Human Resources Assistant – Accufom Signs – 03/2008 to 03/2012 ➤ Accounts Receivable Assistant – Accuform Manufacturing – 05/2005 to 04/2008 ➤ Account Manager – Accuform Signs – 02/2004 to 05/2005 ➤ Owner – Beef O'Bradys – 03/2000 to 04/2002 ➤ Traveling Account Manager – Accuform Signs – 07/1999 to 10/2000 ➤ Senior Account Manager – IKON Office Solutions – 01/1997 to 07/1999 ➤ Human Resources Assistant – Accufom Signs – 03/2008 to 03/2012 ➤ Accounts Receivable Assistant – Accuform Manufacturing – 05/2005 to 04/2008 ➤ Account Manager – Accuform Signs – 02/2004 to 05/2005 ➤ Owner – Beef O'Bradys – 03/2000 to 04/2002 ➤ Traveling Account Manager – Accuform Signs – 07/1999 to 10/2000 ➤ Senior Account Manager – IKON Office Solutions – 01/1997 to 07/1999