Frankie Lopez
Assistant Manager of Operations at Mobile Health- Claim this Profile
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Bio
Experience
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Mobile Health
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United States
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Wellness and Fitness Services
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100 - 200 Employee
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Assistant Manager of Operations
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Nov 2021 - Present
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Operations Coordinator
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Aug 2021 - Present
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Envision Energy
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China
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Renewable Energy Equipment Manufacturing
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500 - 600 Employee
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Office Manager
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2017 - 2021
• Responsible for all front office activities, office supply purchasing and monitoring, IT assistance, and building and facility maintenance. • Worked with all staff on all team-building activities, employee feedback and relations, recruitment, and onboarding. • Provided wide-ranging clerical and administrative support to the Head of Human Resources, conducted recruitment efforts, managed job postings, and reviewed resumes. • Assisted with the day-to-day operations of the human resources functions and duties, including background checks, onboarding/off-boarding of employees, billing, and immigration case log management. • Coordinated human resources projects and maintained the company's organization charts and employee directory. • Recommended new approaches, policies, and procedures to drive continual improvements in the efficiency of the department and services performed. • Managed building repairs, issues, and business insurance and oversaw the maintenance and alteration of office areas, equipment, layout, arrangement, and housekeeping of office facilities. Show less
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Omni Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Waitress, Front Desk Specialist, Night Auditor
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2016 - 2017
• Delivered exceptional service while taking orders and delivering food to create a positive customer experience to drive customer satisfaction, loyalty, and return visits. • Set up trays with necessities, collected trays, and maintained a well-stocked, professional-looking workstation. • Prepared and delivered special items, including complimentary fruit, wine, beer, and nuts from the hotel for certain VIP guests. • Delivered exceptional service while taking orders and delivering food to create a positive customer experience to drive customer satisfaction, loyalty, and return visits. • Set up trays with necessities, collected trays, and maintained a well-stocked, professional-looking workstation. • Prepared and delivered special items, including complimentary fruit, wine, beer, and nuts from the hotel for certain VIP guests.
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CounterTrade Products, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Service Specialist, Receptionist
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2015 - 2016
• Delivered exceptional service while answering phones to create a positive customer experience and drive customer satisfaction and loyalty. • Helped with monthly company logs, daily projects with other employees, and filing and organizing company documents. • Handled returns and other customer issues in a timely, professional manner and used the SAGE accounting system and ProAccess sales system to help with returns, exchanges, and employee commissions. • Delivered exceptional service while answering phones to create a positive customer experience and drive customer satisfaction and loyalty. • Helped with monthly company logs, daily projects with other employees, and filing and organizing company documents. • Handled returns and other customer issues in a timely, professional manner and used the SAGE accounting system and ProAccess sales system to help with returns, exchanges, and employee commissions.
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TerumoBCT
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Denver, CO
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Assembly Line Worker
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2011 - 2015
• Supported wide-ranging efforts related to product assembly and quality checks while working to understand the importance of meeting goals and upholding company and personal values to achieve success. • Supported wide-ranging efforts related to product assembly and quality checks while working to understand the importance of meeting goals and upholding company and personal values to achieve success.
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California Pizza Kitchen
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United States
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Restaurants
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700 & Above Employee
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Waitress
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2009 - 2011
• Developed high-level proficiency in the tasks of a waitress, delivering a level of service that created a positive customer experience to drive satisfaction, loyalty, and return visits. • Leveraged in-depth knowledge of the menu to answer a variety of questions and recommend items to the customer. • Developed high-level proficiency in the tasks of a waitress, delivering a level of service that created a positive customer experience to drive satisfaction, loyalty, and return visits. • Leveraged in-depth knowledge of the menu to answer a variety of questions and recommend items to the customer.
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Pioneer Maintenance
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Golden, CO
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Office Manager
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2008 - 2009
• Obtained proficiency in developing and using spreadsheets, managing the company’s budget, preparing invoices, and maintaining open lines of communication with outside companies to achieve defined company goals. • Responsible for filing office documents, organization, answering phones, and responding to emails in a timely, professional manner. • Obtained proficiency in developing and using spreadsheets, managing the company’s budget, preparing invoices, and maintaining open lines of communication with outside companies to achieve defined company goals. • Responsible for filing office documents, organization, answering phones, and responding to emails in a timely, professional manner.
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Education
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DeVry University
Bachelor of Science - BS, Business Administration and Management, General