Tweedelijnsondersteuning

• Jan 2022 - Present

Technicus

• Nov 2019 - Dec 2021

Werkzaamheden:- Het onderzoeken en verhelpen van storingen en gebruikersproblemen.- Operationeel houden van alle programmatuur, netwerkapparatuur en het geautomatiseerde informatiesysteem.- Installeren, configureren, testen en het gebruiksklaar maken van ICT producten en –diensten- Zorgen voor het goed functioneren van de helpdesk Werkzaamheden:- Het onderzoeken en verhelpen van storingen en gebruikersproblemen.- Operationeel houden van alle programmatuur, netwerkapparatuur en het geautomatiseerde informatiesysteem.- Installeren, configureren, testen en het gebruiksklaar maken van ICT producten en –diensten- Zorgen voor het goed functioneren van de helpdesk

IT Administrator

• Jan 2019 - Nov 2019

Activities:- Investigating and remedying malfunctions and user problems.- Keeping all software, network equipment and the automated information system operational.- Installing, configuring, testing and making IT products and services ready for use- Ensure the proper functioning of the help desk Activities:- Investigating and remedying malfunctions and user problems.- Keeping all software, network equipment and the automated information system operational.- Installing, configuring, testing and making IT products and services ready for use- Ensure the proper functioning of the help desk

Junior Application and network administrator

• Dec 2017 - Dec 2018

Activities:- Creating and managing reports using SAP B1up- Management and maintenance of the servers (File, Exchange, SQL, Back-up Veeam)- Maintaining contacts with external parties in the field of ICT- Managing and contributing to the development of own applications- Supporting users in the field of ICT Activities:- Creating and managing reports using SAP B1up- Management and maintenance of the servers (File, Exchange, SQL, Back-up Veeam)- Maintaining contacts with external parties in the field of ICT- Managing and contributing to the development of own applications- Supporting users in the field of ICT

2nd Mechanic

• Aug 2017 - Dec 2017

Activities:- Carrying out maintenance on vehicles- Repairing or replacing broken parts

Car polisher

• Jan 2016 - Jul 2017

Activities:- washing the car, polishing the exterior, cleaning the exterior / interior- Workplace cleaning

[Internship] Qualifying examination

• Feb 2017 - Jun 2017

Project: - The development, testing and implementation of a dedicated ELK-Stack server for providing insight into Windows event logs. Project: - The development, testing and implementation of a dedicated ELK-Stack server for providing insight into Windows event logs.

[Internship] IT Service Desk Employee

• Jun 2015 - Jan 2016

Activities: - Accepting, registering, analyzing, following and handling incidents (questions and requests). - Support (End) users, by telephone or by e-mail. - Transferring incidents to an (internal or external) help desk or other responsible department. Activities: - Accepting, registering, analyzing, following and handling incidents (questions and requests). - Support (End) users, by telephone or by e-mail. - Transferring incidents to an (internal or external) help desk or other responsible department.

Allround employee

• 2014 - 2016

Activities:- Making boats ready for winter and / or summer- maintenance as painting and varnishing work on ships. Activities:- Making boats ready for winter and / or summer- maintenance as painting and varnishing work on ships.