Experience

More Than Words

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Associate Director of Boston Online Operations

  • Mar 2022 - Present

  -Responsible for the oversight of all MTW on-line and internet sales and distribution operations including training, customer service, vendor relationship management and forecasting and tracking of financial goals and benchmarks-Serves as a member of the site senior management team to identify and develop strategies and processes to grow the enterprise, improve operations, communications and sustainability, and to ensure integration between the youth services and business components in alignment with the MTW core model

• Business Training Manager

  • Mar 2021 - Mar 2022

  -Oversee all aspects of the ecommerce business including maximizing profitability, training, inventory management-Continually monitor and improve systems to meet revenue benchmarks for online & retail-Work alongside youth to provide ongoing training, feedback and support for youth to improve performance in online & store business operations



CIC (Cambridge Innovation Center)

• United States
• Hospitality
• 200 - 300 Employee

• Community Events Coordinator/Operations Specialist

  • Jan 2018 - Aug 2020

  -Supported the operations of over 450 innovative start ups and entrepreneurs within our shared office space environment.-Conceptualized, curated and executed over 50 in person events and over 15 virtual events to engage clients and staff and increase satisfaction with the company.-Motivated and trained employees on operations and events to maximize team productivity.Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement and efficiency.

• Full Time Operations Associate

  • Jan 2015 - Jan 2018

• Part-Time Operations Associate

  • Dec 2013 - Jan 2015



Shady Hill School

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Lead Afterschool Teacher/Sports Instructor

  • Mar 2009 - Jun 2013



F.L.Y. (Feeling Like Yourself) Studios

• Lead Studio Engineer

  • Jan 2010 - Jan 2013

  Professional Studio Services:Music ProductionVocal RecordingAudio EngineeringYouth InstructionWedding/Party DJMaster of Ceremonies Professional Studio Services:Music ProductionVocal RecordingAudio EngineeringYouth InstructionWedding/Party DJMaster of Ceremonies



E.S.P.E.

• Professional Basketball Player

  • 2005 - 2006



WATERFORD CRYSTAL INC.

• United States

• Professional Basketball Player

  • 2005 - 2005



Garzas Guerreras

• Professional Basketball Player

  • 2001 - 2001